Gerona, 45-47, 03503 Benidorm, Spain
#117 of 132 hotels in Benidorm
Guests' ChoiceBased on 1729 hotel reviews
7.5Cleanliness
8.0
Comfort
8.1
Location
8.7
Facilities
7.9
Staff
8.2
Value for money
7.5
Free Wifi
7.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 31, 2024
Sylvia
United KingdomThe lifts were so slow,on the plus side the glass mirrors inside were amazing , like into infinity and beyond.
As I was travelling solo I was amazed to find that I had my own twin room with a balcony . Breakfast and evening meal included, lovely staff in reception and a clean room every day. Quite near the strip and bars for entertainment , as my room was near the back of the hotel I didn’t hear much noise.
Stayed in May 2024
Reviewed: May 31, 2024
Helen
United KingdomHotel is very worn in parts, for example furniture in room was tatty and chipped. Air con not the best. Corridors were very noisy at night.
Visited for a hen party and location was very close to the extreme nightlife! Breakfast was great.
Stayed in May 2024
Reviewed: May 30, 2024
Bernadette
United KingdomThe lift situation is a joke 3 beds where squeezed into room 1326. Even the staff told me it was a double room and not ment for 3 beds but my booking stated it was for 3
Pool
Stayed in May 2024
Reviewed: May 30, 2024
Eileen
IrelandVery odd set up at the pool. Not open until 9am Loads of ppl not residents trying to gain access. All very odd
Stayed in May 2024
Reviewed: May 29, 2024
Cheryl
United KingdomGreat pools, not all facilities were open
Stayed in May 2024
Reviewed: May 26, 2024
Philip
United KingdomVery pleased with the meals
Stayed in May 2024
Reviewed: May 23, 2024
Mick
IrelandThe selection of the food could be improved
Close to all amenities
Stayed in May 2024
Reviewed: May 22, 2024
Ira
United KingdomLong wait for the lifts at busy times.
Outstanding pool area and easy to walk to beachfront.Food was very good with great choices.
Stayed in May 2024
Reviewed: May 22, 2024
Darren
United KingdomLifts took an age lol
Great location , restaurant
Stayed in May 2024
Reviewed: May 22, 2024
David
United Kingdom.
.
Stayed in May 2024
Reviewed: May 20, 2024
Philip
United KingdomNo towels provided at pool (disappointing) No kettle in room (disappointing) Hotel entertainment started far too late (so not attended) - went to outside shows Could not use swimming pools before 9am (roped off)
Buffet meals were fantastic. Staff friendly View from room was good OK balcony with table + 2 chairs Easy 5-10 minute walk to beach Air conditioning was excellent and easy controllable. Hotel was where 'Benidorm' TV series was partly filmed.
Stayed in May 2024
Reviewed: May 18, 2024
Neil
United KingdomNothing all good
Great location
Stayed in May 2024
Reviewed: May 17, 2024
Erin
United KingdomWe reached out upon booking to advise we would be travelling with a wheelchair user and we were assured upon arrival it was an accessible room. This was not the case. The room was small and a tight fit for all of us. The wheelchair could not get into the room and could not be used in the bathroom.
The hotel has a wonderful breakfast and a lovely site. The reception is beautiful and clean. The pool was amazing!
Stayed in April 2024
Reviewed: May 14, 2024
Peter
United KingdomThe walls of the rooms were paper thin, so you could hear every cough, sneeze and conversation in adjacent rooms. The lift doors took an eternity to close and some of the buttons for calling the lifts didn’t work.
It’s location and the rooms were very clean
Stayed in May 2024
Reviewed: May 13, 2024
Meadows
United Kingdomlocation , right near the strip
good buffet breakfast , plenty of options. Room , small balcony with a pool view
Stayed in February 2024
Reviewed: May 9, 2024
Chris
United KingdomCheckin check out takes an age!!!
Clean. Absolutely what was needed.
Stayed in May 2024
Reviewed: May 9, 2024
Carol
IrelandFood terrible . Staff rude
Location and pool
Stayed in May 2024
Reviewed: May 6, 2024
Gareth
FranceThe lifts are shocking and it seems like it's a common problem here. Always people waiting for lifts and some have problems so the doors keep failing to shut so you end up stood in one just waiting
Good food, good location, friendly staff
Stayed in April 2024
Reviewed: May 6, 2024
Kerry
United KingdomOnly 1 thing we asked to change our evening meal to the next day and was advised it was ok and amended but on the next day it was declined and advised it was not something that would be done so slightly disappointed but we went back out to the sea front and had a nice meal . I advised going forward it would be a good idea if the staff were informed as not to incorrectly advise the guests .
Clean, central , great location!
Stayed in May 2024
Reviewed: May 5, 2024
Byron
United KingdomSome staff by the pool slightly overbearing touching on being rude.
Nice, clean recently renovated room
Stayed in April 2024
Reviewed: May 5, 2024
Claire
United KingdomWalls are very thin so can hear other people in the rooms next door
Very clean and central to everything and food was very nice
Stayed in April 2024
Reviewed: May 4, 2024
Heaton
United KingdomSlamming of doors
Location
Stayed in May 2024
Reviewed: May 3, 2024
Sarah
United KingdomView from hotel could have been better.
Location was excellent, close to both the beach and the bars.
Stayed in February 2024
Reviewed: May 2, 2024
Tony
United KingdomBreakfast was poor quality. My room was small solo traveler??
Good location
Stayed in April 2024
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