Hortaleza, 74, Madrid City Center, 28004 Madrid, Spain
#318 of 444 hotels in Madrid
Guests' ChoiceBased on 1912 hostel reviews
8.1Cleanliness
8.5
Comfort
8.3
Location
9.4
Facilities
8.2
Staff
8.7
Value for money
8.5
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 4, 2024
Simona
ItalyA little bit noise in the room but it's okay
The place is cool, the room is pretty nice and the location is great A special mention for the guy at the reception ( I don't remember his name ) but he was super friendly and helpful !
Stayed in May 2024
Reviewed: June 4, 2024
Tim
NetherlandsNothing in particular.
Well located hostel in the Chueca district of Madrid. Liked staying here. Can be quite noisy, though (vibrant neighborhood, and not well isolated).
Stayed in May 2024
Reviewed: May 29, 2024
Alon
IsraelIt was no hot water in the shower
Very comfortable and clean. Location is perfect. Stuff is helpful
Stayed in May 2024
Reviewed: May 28, 2024
Vladimir
RomaniaCesar the receptionist is a nice guy, the Romanian girl was also helpful
Stayed in May 2024
Reviewed: May 21, 2024
Valentin
Franceno curtains for the beds,no shared kitchen
3 showers, air conditioning
Stayed in May 2024
Reviewed: May 18, 2024
Stephanie
AustraliaNo hot water last night and morning for some reason.
Great location with lots of cafes and restaurants nearby. Handy having 24 hour reception staff. Good sized room.
Stayed in May 2024
Reviewed: May 17, 2024
Nicoleta
United KingdomA small design flaw with the room I stayed in was that the sink was in the room (rather than with the toilet or the shower), which meant that if you had to leave early you would make quite a bit of noise while the rest are sleeping, but it wasn't too bad.
Probably the best hostel I have stayed in, the staff were super friendly, they accommodated all my requests, the room was comfortable too and the other ladies very nice. Location great too!
Stayed in April 2024
Reviewed: May 13, 2024
Nadezhda
BulgariaThe location is excellent! It’s close to all main streets and sights. The neighborhood is lively and full of nice shops. The staff was very helpful and the room was comfortable and clean.
Stayed in May 2024
Reviewed: May 12, 2024
Odelade
IrelandUninteresting breakfast.
Excellent location, comfortable bed, quirky room. Staff were lovely.
Stayed in May 2024
Reviewed: May 11, 2024
P
Netherlandsnothing
staff was very, very friendly and helpful
Stayed in May 2024
Reviewed: May 7, 2024
Mayara
BrazilIn the reservation says there is breakfast included but you have to pay it
The room was beautiful and comfortable with an amazing view.
Stayed in May 2024
Reviewed: May 2, 2024
Raffaele
ItalyThere was just one gel shower for two bathrooms, we asked them to fill the other recipients but they didn’t do that. There is just one window in the room and it’s not possible to open it. Moreover, there isn’t a tent to avoid that the light comes in on the morning.
Good location, just five minutes from the Gran Via, with a lot of metro stations in a few minutes. The builiding is very nice.
Stayed in May 2024
Reviewed: April 28, 2024
Omar
PeruThe check-in time is stupidly late, I did not notice that it would start from 3 pm, but still, that way too late for a hotel check-in, the common area could be better with other more comfortable options than wooden chairs
Clean, good location.
Stayed in April 2024
Reviewed: April 23, 2024
Rafael
PortugalHowever, not having a common kitchen is a bad point. As well, I particularly don’t enjoy having the bathrooms within the rooms when sharing with others, as the privacy is surely compromised.
The staff is impressive, and the location as admirable.
Stayed in April 2024
Reviewed: April 23, 2024
Shagun
United Arab EmiratesToo many teen kids making noise at night
Cute cozy rooms
Stayed in April 2024
Reviewed: April 18, 2024
Bugra
TurkeyShould be better if its renovated with new accesories
Walking distance to everywhere
Stayed in April 2024
Reviewed: April 18, 2024
Giseli
AustriaThe hostel is Very good, with a good option for breakfast at a reasonable Price. The staff was Very kind and the place is Very well located.
Stayed in March 2024
Reviewed: April 18, 2024
Waseem
QatarStaff coordination was exceptional..
Stayed in April 2024
Reviewed: April 18, 2024
Amaya
Costa Ricanothing
room
Stayed in April 2024
Reviewed: April 16, 2024
Esther
RomaniaMy request was not granted, i had arrived earlier due to my flight and did not have where to stay.
It was close to the airport.
Stayed in April 2024
Reviewed: April 12, 2024
Shun
Hong KongSo much noise even after 2300.
Stayed in April 2024
Reviewed: April 9, 2024
Abraham
United States of Americabed could be more comfortable, mine has like a hole in the middle because of the use, locker 36 - 6 is not working very good, it seems that it was forced
location is good, very close to supermarkets and metro. and relatively close to all the tourist attractions. Special mention to PAOLA, she is a lovely human being and an excellent staff member, she helped with me my bed and an umbrella. 5/5 stars for her
Stayed in April 2024
Reviewed: April 7, 2024
Motiejūnienė
LithuaniaAn iron sink in the room
A great location, nor far from Metro, clean, cozy room, friendly staff
Stayed in April 2024
Reviewed: April 2, 2024
Maria
EstoniaSuper nice location!
Stayed in March 2024
Krakow, Poland
Solo, Indonesia
Kalavrita, Greece
Bloomington, USA
Bowling Green, USA
Brownfield, USA
Shrewsbury, UK
Bogotá, Colombia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content