Boquería, 10, Ciutat Vella, 08002 Barcelona, Spain
#374 of 585 hotels in Barcelona
Guests' ChoiceBased on 1393 hotel reviews
8.1Cleanliness
8.3
Comfort
8.3
Location
9.5
Facilities
8.0
Staff
9.0
Value for money
7.9
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 29, 2024
Lewis
United KingdomWe had an issue with our apartment door not locking behind us a few times nor open for us no matter how many times we tried the keys or had the cards reset having gone back to reception several times. A unique issue for us that maintenance were sent round to fix but in the end we persevered.
The location was great and the staff were professional and helpful.
Stayed in May 2024
Reviewed: May 27, 2024
Elizabeth
United States of AmericaThe tv in our room had some issues but, honestly, we weren’t there to watch television so it wasn’t a big deal.
It was in a great location just off La Rambla. Being so close, it could have been very noisy but it felt like an oasis to us as soon as we entered.
Stayed in May 2024
Reviewed: May 27, 2024
Mary
AustraliaThe staff and location
Stayed in May 2024
Reviewed: May 22, 2024
Bora
TurkeyThe location of the hotel is in a very good place. The hotel personnel are very helpful. If I go again, I will stay in the same place.
Stayed in April 2024
Reviewed: May 21, 2024
Heather
United KingdomThe only complaint was the hard mattress. We were both aching by the end of our stay as we're used to a softer mattress.
The location was perfect - a little oasis in the bustle off La Ramblas. The staff were so kind, helpful and friendly. It was clean and the courtyard bar and seating area were fabulously relaxing.
Stayed in May 2024
Reviewed: May 20, 2024
Erika
United States of AmericaLocation
Stayed in May 2024
Reviewed: May 19, 2024
Orla
United KingdomBathrooms are a bit old and worn - shower doors didn't close full so water went everywhere, bathtub shower flooded and one room had a luke warm shower. Showers were also a bit grimy.
Fabulous location, in the heart of the city but off the main road so it's quiet. Staff were friendly, helpful and so lovely! Terrace is great, lots of seating, good food and great for a drink or to hang out.
Stayed in May 2024
Reviewed: May 17, 2024
Jenny
CanadaWifi is not good at all. The shampoo, soap and conditioner dispenses are terrible, they don’t work properly
Location and helpful staff
Stayed in May 2024
Reviewed: May 7, 2024
Asher
IsraelThe clling
The clinig its bade
Stayed in May 2024
Reviewed: May 7, 2024
Alicecollins97
United KingdomThe hotel was a little more outdated than expected, I think we were staying in the older part of the building. Not a dealbreaker though as it was still lovely.
Very well located, staff very accommodating. Were happy to upgrade our room as well for a discounted fee.
Stayed in May 2024
Reviewed: May 4, 2024
Helena
Czech RepublicPosition, breakfast and staff
Stayed in April 2024
Reviewed: May 4, 2024
David
SingaporeThe water heater was leaking in the bathroom, creating a puddle on the bathroom floor. The lift broke down on the 3rd day of my stay. As I was on the 4th floor, it was an inconvenient day.
The hotel was able to offer me an early check-in when I arrived. When I complained about the water heater leak, the hotel immediately upgraded me to a better room, and presented me with a complimentary bottle of sparkling wine. Good recovery.
Stayed in May 2024
Reviewed: May 3, 2024
Caroline
United KingdomThe hotel was a little disappointing in that it was more tired than it looked in the photos. The air con wasn’t the best.
Location was excellent. V close to Las Ramblas. Staff were very friendly and helpful.
Stayed in April 2024
Reviewed: May 3, 2024
Jonathon
United States of AmericaTemperature controls for each room would improve comfort. The hotel has central air and the room was a bit warm. Opening the windows made it more comfortable.
Great location and helpful staff.
Stayed in April 2024
Reviewed: April 29, 2024
Philip
SwitzerlandCheck in very complicated process with Unhelpful reception. Didn't allow us breakfast despite paying in advance. Bathroom dirty.
Location
Stayed in April 2024
Reviewed: April 21, 2024
Karen
AustraliaLocation excellent, staff very friendly and very helpful. Great at booking restaurants when online showed “ booked out”
Stayed in April 2024
Reviewed: April 20, 2024
Jadyn
United States of AmericaStaff were very accommodating, even allowing an early check in. It was clean and comfortable and not too far from major sites.
Stayed in April 2024
Reviewed: April 18, 2024
Zainab
CanadaThe only downside was getting my room cleaned in a timely manner. They came in too late in the day when I was resting in the room.
Friendly check-in excellent information provided. The room was comfortable with a lovely bathroom lots of toiletries with huge towels. Hot water access at all times no issues with this. Location is awesome close to the metro station just steps away and close walkable distance to many sites. I tend to enjoy walking to places as well as just to wander about if possible and this certainly was. I did not opt in for breakfast at the hotel there's plenty of options in the area that were enjoyable to try out. Lovely hotel great location.
Stayed in April 2024
Reviewed: April 17, 2024
Luminita
RomaniaThe room was so tiny.
Location is in the heart of Barcelona, good breakfast and very helpful and nice personnel
Stayed in April 2024
Reviewed: April 16, 2024
Katie
United KingdomRoom overlooked the courtyard and was very noisy on one or two nights.
Extremely helpful and friendly staff. Nice rooms. Good choice and good quality food at breakfast. Loved the garden courtyard.
Stayed in April 2024
Reviewed: April 15, 2024
John
United States of AmericaThe room was a bit tired, very little wardrobe space and only 4 coat hangers provided
Perfect location, great breakfast and beautiful gardens
Stayed in April 2024
Reviewed: April 15, 2024
Arman
United States of AmericaBeautiful garden was practically useless- upper level no seating/ benches, etc. and lower ground level had somewhat uncomfortable seating with no umbrellas/ no shade. Our two rooms were facing the back of the building where homeless people would yell to one another all night long keeping us all up with their shouts. Both our back doors were too warn off to close tight to insulate the noises from outside. Inside the hotel random guests were very loud until after 3:00am after Friday night. Inside the hotel even right by our rooms upstairs felt as safe as outside the building (not too safe). Looked like anyone could get in if they wanted to. Most hotels have a way of screening traffic to make sure only current guests can pass the front desk.
Staff, service, and breakfast buffet was super
Stayed in April 2024
Reviewed: April 13, 2024
Mireille
LebanonSmall rooms fir 2 persons
Nice hotel, very warm and helpful staff
Stayed in April 2024
Reviewed: April 11, 2024
Hanan
QatarGreat location. Friendly staff
Stayed in April 2024
Fouras, France
Sarpsborg, Norway
Orvieto, Italy
Dziwnów, Poland
Pattaya, Thailand
West Columbia, USA
Semarang, Indonesia
Chefchaouen, Morocco
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content