Arcadio Mª Larraona, 1, 31008 Pamplona, Spain
#16 of 32 hotels in Pamplona
Guests' ChoiceBased on 292 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
8.2
Facilities
8.7
Staff
8.9
Value for money
8.2
Free Wifi
8.1
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End of dialog contentReviewed: May 31, 2024
Maria
United States of AmericaWe had an issue with the shower
excellent customer service, good food
Stayed in May 2024
Reviewed: May 18, 2024
Alison
United KingdomLocation was a little too far away from the old town. We felt this hotel was a little overpriced compared to others in the area.
Hotel was clean and comfortable. Staff very helpful. We particularly liked the underground parking as we were travelling on our motorbike.
Stayed in May 2024
Reviewed: May 17, 2024
Tom
AustraliaThe sound proofing in the rooms could be better. We were kept wake at night by load footsteps and banging from the rooms above and next to us. It may have bee a one off situation but is was somewhat annoying.
A good quality hotel well located and easy to find. Rooms were large and clean and the breakfast was of high quality.
Stayed in May 2024
Reviewed: April 21, 2024
John
IrelandThough we set the air-conditioning, the room remained very warm and we had to open all the windows one night.
The buffet breakfast was really excellent and the bed was very large and comfortable.
Stayed in March 2024
Reviewed: April 13, 2024
Ciarán
IrelandRestaurant menu’s English translation could be improved for those with allergies as it’s not clear where nuts are contained like in the soufflé
Location and the staff. Last Thursday night/Friday am about 3.30am our three year old had a very bad ear ache and the gentleman on duty at reception was wonderful, organising a taxi to bring my wife and son to the 24hr pharmacy and wait for them as she can’t speak Spanish. It was really appreciated in such a difficult situation.
Stayed in April 2024
Reviewed: April 8, 2024
Boba
United KingdomAlthough the hotel is generally pet-friendly, unfortunately they (understandably) don't allow pets in the restaurant. Like many other hotels we have stayed at, we had nevertheless hoped we might be able to have a drink and a bite at the bar - but sadly the bar is INSIDE the restaurant, which made this impossible.
Mostly very pet-friendly, including providing a bed for our little pooch with food and water bowls. The room was large and well-furnished, as was the bathroom.
Stayed in April 2024
Reviewed: March 28, 2024
Sergio
IrelandThe hotel was great nothing to complain about. If I had to mention anything perhaps was the reception staff could have been a bit friendlier, felt very business-like both, at check in and check out (not even asking how was your stay when we paid...). Other than that, the hotel is perfect.
We booked a Suite and was very good value for money when we stayed. Very spacious rooms with great views from the top floor. Very quiet room which we requested at the end of the corridor. 20 min walk from the city centre. Car park for 11EUR/night is very decent and it is underneath the hotel, very convenient.
Stayed in March 2024
Reviewed: March 17, 2024
Gilles
United KingdomPoor service in the room: no coffee-tea-water, etc... As usual in Spain Hotels. In a way, lacking the basics of a UK, Vietnam, Dubai, UAE, Singapore, US, Australian service but in line with French or Italian hotels...It is always frustrating ;-)
Nice design of the hotel, very convenient parking for the car.
Stayed in March 2024
Reviewed: February 14, 2024
Aileen
IrelandNothing.
The room was spacious and immaculately clean. The gym is well stocked with free weights, mats, machines etc The breakfast buffet was lovely.
Stayed in February 2024
Reviewed: February 14, 2024
Simon
Abkhazia, GeorgiaGreat location with parking aplenty, welcoming staff and a lovely room with a great shower.
Stayed in February 2024
Reviewed: January 11, 2024
Nairr
IndiaNothing to mention. Wish they would have parking facilities in future.
Very good breakfast with a very good spread of items and sumptuous. Very friendly staff makes it very enjoyable experience.
Stayed in December 2023
Reviewed: January 10, 2024
Paulina
ColombiaWe asked for an extra bed and it wasn’t very comfortable
Comfortable place and nice rooms. Great location
Stayed in December 2023
Reviewed: January 4, 2024
Anna
SpainThey sent me an online checkin form, but it was not working (however i talked to them by chat and they gave me the kind of room I requested).
The staff is very friendly, the room and all the hotel looks recently renovated and is very clean. In general we felt cozy staying there. It has a big parking beneath (you have to pay for it though).
Stayed in December 2023
Reviewed: December 20, 2023
Daniel
SpainI could hear a bit of noise from the people talking outside and the music from a celebration
Beds were comfortable, the room was very clean and the location very convenient.
Stayed in December 2023
Reviewed: December 17, 2023
Cathleen
SpainEverything was fine!
Stayed in December 2023
Reviewed: December 15, 2023
Mariano
SpainHabitaciones e instalaciones en general.
Stayed in December 2023
Reviewed: December 8, 2023
Corina
United KingdomNothing not to like.
Everything. As well as food in restaurant. Very friendly staff. Underground parking for €10 is exceptionally good value if you want it. Booked to go back in January
Stayed in December 2023
Reviewed: November 2, 2023
Henry
United KingdomIn the triple room, The mini-bar was in the child’s room which was inconvenient.
Didn’t take breakfast. Nice room - comfortable and clean. Helpful and patient staff.
Stayed in October 2023
Reviewed: October 16, 2023
Siraintxus
France-
Great service Rooms very clean Comfortable beds
Stayed in October 2023
Reviewed: October 14, 2023
Jr58
PortugalRestaurant menu is limited
Stayed in October 2023
Reviewed: October 13, 2023
Wojciech
Polandyes
Stayed in October 2023
Reviewed: October 6, 2023
Robert
United KingdomSmall bar / restaurant area
Standard hotel really, but staying in a superior room on the tenth floor produces fantastic views. Underground car park was perfect.
Stayed in September 2023
Reviewed: September 16, 2023
Richard
SpainThere was nothing to complain about at all
We didnt have breakfasts but we did have dinner one evening and it was superb. The crab starter was amazing. The location was perfect to walk into the Centre. Very friendly staff.
Stayed in September 2023
Reviewed: September 12, 2023
Alex
Ukrainebit expensive breakfast
Stayed in September 2023
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