Jardines de La Taconera, s/n, 31001 Pamplona, Spain
#7 of 32 hotels in Pamplona
Guests' ChoiceBased on 721 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.6
Facilities
8.9
Staff
8.9
Value for money
8.5
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 13, 2023
Evelyn
Ireland.
Pool but need more sun loungers
Stayed in August 2023
Reviewed: August 12, 2023
Sharon
United KingdomNo tea or coffee making facilities or bottled water in the room.
Location of property
Stayed in August 2023
Reviewed: August 9, 2023
Patricia
IrelandNothing
Very good location just outside the old town - situated next to a lovely park - a few minutes walk from restaurants and Tapas bars - a lovely swimming pool area though the water is cold
Stayed in August 2023
Reviewed: August 7, 2023
Laura
United KingdomAll great!
Lovely, stayed for San Fermin and the hotel Was The perfect location and gave us a red scarf on check in, was great!
Stayed in July 2023
Reviewed: August 4, 2023
Francesca
SwedenThe breakfast was quite pricey, and the parking was an extra cost. It would have been nice to have both or either included in the price
The room was super spacious and facilities were modern
Stayed in August 2023
Reviewed: August 4, 2023
Brett
United KingdomThe only thing that could have been better is to make it more visible when booking that to park onsite you need to book parking. It is not however a huge deal as there was a well priced public parking a minutes walk away.
Centrally located, easy to find. Comfortable rooms and the best freshly squeezed orange juice.
Stayed in August 2023
Reviewed: August 4, 2023
Adam
United KingdomLocation was amazing and the pool was a great bonus for a city hotel. Rooms were really spacious
Stayed in August 2023
Reviewed: July 31, 2023
Jonathan
United KingdomThe hotel pool needs some attention as around the pool it is rather scruffy - and this seems to have been the case for the past few years. It is not heated - but being northern Europeans that is not a problem. The hotel needs to have a small changing room nearby, and get the sun beds sorted and placed in the pool area much more frequently than once a day. They also could do with some sun umbrellas. Re-painting that part of the hotel around the pool would help. It would also help if reception gave guests information about towels and the pool procedure etc on check-in.
Room was a good size and very comfortable. Breakfast was very good, with a decent selection - and breakfast staff very helpful. This is the third time we have stayed in the hotel, which is very well located and car is valet-parked for you. Not a very warm welcome on check in - but hey, no great shakes as we know the hotel and city.
Stayed in July 2023
Reviewed: July 31, 2023
Kelli
IrelandNothing, it was perfect!
Beautiful hotel. We decided to stay one extra night and they were easily able to accommodate us. The lobby bar is lovely, as is bartender Houssem. I’d go back tomorrow!
Stayed in July 2023
Reviewed: July 31, 2023
Jutta
BelgiumThe swimmingpool was not accessible and the gym was mediocre. We had a room at the streetside and there was noice from the garbage cars and nearby cafés
The rooms were big and beds were good quality. wonderful bathroom with a great shower. Location is perfect if you want the have easy acces to the city but not want to be in the middle of the city. The staff was really nice to our dog.
Stayed in July 2023
Reviewed: July 31, 2023
Nitsa
AustraliaGreat location on the outskirts of the old town. Within walking distance of everything and easy to get to with car. Upgraded to junior suite which was huge. Staff very friendly.
Stayed in July 2023
Reviewed: July 30, 2023
Ade
United KingdomRoom we're large and comfortable Staff very friendly and multilingual
Stayed in July 2023
Reviewed: July 28, 2023
Natalie
United KingdomOur room was clean, modern and comfortable. Staff were friendly, and breakfast was good. Great location for exploring Pamplona.
Stayed in July 2023
Reviewed: July 28, 2023
Wim
BelgiumSwimmingpool is dissapointing
Close to the center
Stayed in July 2023
Reviewed: July 27, 2023
Fred
United States of AmericaThey tried to make it modern and to surprise with unusual features, but ended with being way too complex and confusing gadgets, I had problems closing window blinds. Also light control is also very confusing. Other simple things, e.g. towel hooks or door handles are unusual, to say the least. They look nice but have limited functionality, so I would rather prefer they had typical gadgets. If I stayed for a long time it may be OK, but not for a short stay. Breakfast is OK, but very expensive at 23E I recall
Great location, decent breakfast, nice large room, convenient parking. Checkin was OK, but took longer than in other hotels
Stayed in July 2023
Reviewed: July 27, 2023
Cedric
NetherlandsNothing!
Very clean and spacious modern rooms. Parking in the garage available and very friendly staff. Check out at 12:00 is also nice when you want to explore the last things in the city in the morning. Nice pool!
Stayed in July 2023
Reviewed: July 26, 2023
Elizabeth
United Kingdomnothing
location, parking, clean and comfy rooms, good size room, nice shampoo/conditioner etc, helpful staff, nice pool, good bathroom
Stayed in July 2023
Reviewed: July 25, 2023
Gary74
HungaryOnly one small thing, one of the breakfast i saw churros, but when i was finished my normal meal, there wss none and was not refilled.
The room was clean and big, the bed was perfect, the location was super, really close to the city centre, the breakfast was del8cious and everyone was helpful.
Stayed in July 2023
Reviewed: July 20, 2023
Laura
United KingdomA lovely spacious room with comfortable beds and a big window. Nicely equipped bathroom. The staff were friendly and the facilities were very good. The hotel is right in the centre of Pamplona..
Stayed in May 2023
Reviewed: July 19, 2023
Richard
United States of AmericaWe loved everything about our stay!
The location was perfect for us as we walked the Camino Frances and enjoyed the sights of Pamplona. The staff were friendly and very accommodating. We stayed at Hotel Tres Reyes twice and would definitely stay again.
Stayed in May 2023
Reviewed: July 18, 2023
Stephen
United KingdomWe were charged half the price of a car to park our motorcycles in the underground car park, two to a space, which was OK but we were directly to a side area where we were squeezed in tightly. Thus those in first could not get out without finding and getting those those parked behind them to move. When we complained we did get a partial refund. However, the car park exit ramp is very steep and slippery when wet and gives straight onto the pavement and the security gate shuts automatically after a short time which would have made it impossible to get out unless other people help with the gate and stopping pedestrians on the pavement. A VERY DIFFICULT AND DANGEROUS EXIT FOR MOTORCYCLES.
Check in was quick and the rooms we reserved were available. the hotel is nicely placed for pedestrian access to the city centre. views of the city from some of the upper storey rooms was nice.
Stayed in May 2023
Reviewed: July 16, 2023
Nekane
SpainFin de semana top
Stayed in July 2023
Reviewed: July 15, 2023
Sarika
IndiaThey charge for everything, even for pool towels, this is something I have never had to pay for before. The parking charges are too high and the staff was rude as we did not move the car immediately after checkout, we had lunch nearby and then moved it. But we had paid for that day as well but we were treated as if we were using their facility for free.
The location of the hotel is excellent, it's in the heart of the city. The rooms are luxurious. The pool is good, although the water was chilling even in july.
Stayed in July 2023
Reviewed: July 11, 2023
Janine
New ZealandHotel Gym needs updating of free range weight equipment.
Beautiful hotel, spacious room and attentive staff. Hotel gym very large, although could do better with more range of free weights. Good location.
Stayed in July 2023
Reviewed: July 10, 2023
Elke
United KingdomGreat pool, convenient location. We took offer of upgrade to suite and it was delightful experience. Those views!
Stayed in July 2023
Rothenburg ob der Tauber, Germany
Istanbul, Turkey
Deiva Marina, Italy
San Cassiano, Italy
Bergamo, Italy
Warsaw, Poland
Shenyang, China
Angers, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content