This is a special place. The hotel is tranquil, stylish and exceptionally comfortable. The staff were friendly, professional and very likeable. They did their work with a high degree of skill. Our suite was fabulous and the private spa is the absolute height of relaxation. The location is astonishing, so close to the cathedral.

Stayed in June 2024

No outdoor pool, although this was documented Pool & spa in basement were additional cost and the area was too hot

Location

Stayed in June 2024

Nothing, it’s excellent. The staff are incredibly attentive.

Beautifully historic and very central, so restaurants and bars are within short walking distance.

Stayed in June 2024

Room was top suite but looked into walls. That said the roof top terrace made one gasp Breakfast was a delight but the Italian cook has problems with eggs Benedict (used crispy bacon and untoasted muffin) and tortilla espanola (potato chunks on fried egg). I mention this as otherwise my review could appear written by the hotel itself!

Fantastic art boutique hotel with excellent staff - not y but you get what you pay for and if you want the best this is it

Stayed in May 2024

I would have liked an information folder in the room describing the hotel faciilities, a map of the city and leaflets on things to do and places to visit. I also think for anyone with mobility issues my room would have been a problem as there were steps down to the room once you opened the entrance door to my room. The other thing to bear in mind that because the hotel is so old and set in a narrow alley the rooms may be dark and small. Although my room had windows on both sides of the room, one side was high up in the room and close to other buildings and the other side overlooked the small courtyard. I'm not sure about the other rooms but if you want to stay in a traditional beautiful hotel in the old town, the rooms are likely to be quirky.

The location of the hotel was amazing. It was just behind the back of the Seu cathedral which you could see from the roof terrace. I could even hear the choir singing on Sunday evening. It was minutes walk from the hotel to the promenade and the other historic sites such as the Arab Baths and Royal Palace. It was close to restaurants, cafes and shops. The roof terrace was great and had a number of comfortable sunloungers, tables and chairs. It seems to get the sun most of the day and had views over the promenade, sea as well as the cathedral. The breakfasts at the hotel were wonderful with a plate of cut fruit, juice, bread, cake and croissant as standard witha choice of main e.g, pancakes, ham and cheese omelette, eggs hollandaise, smoked salmon etc all cooked to order and to a very high standard. The hotel is a boutique hotel and the rooms have every facility incuding a Dyson hairdryer, coffee machine, kettle, minibar. The beds were very comfortable and the TV received several British channels. It is a small hotel with 12 rooms. The hotel itself is apparently 16th Century and was the first hotel in Palma. It is mentioned in both my guidebooks as a beautiful building with courtyard entrance. It is sign posted in the the old town so is a historic building itself. The staff are lovely, very welcoming and helpful and nothing is too much trouble. There is a menu of drinks, snacks and meals that can be ordered via room service but eaten not only in the room but on the sunterrace and I assume in the dining rooms of the hotel. I didn''t use the spa which has the heated swimming pool in and which is booked at an additional charge.

Stayed in May 2024

The steps in our room, Brahms.

The staff

Stayed in April 2024

A small ant problem in the bathroom

Exceptional Service

Stayed in March 2024

Welcoming, friendly, helpful staff. Beautiful peaceful hotel in a great location. Comfortable room. Great breakfast.

Stayed in March 2024

Wonderful hotel, great attention to detail. Beautiful decoration and atmosphere. Room, facilities and staff were all superb. Lovely made to order breakfast, roof top terrace and sauna/spa. Great location in old town very close to the Cathedral. Lovely restaurants within 10-15mins.

Stayed in February 2024

Too expensive

Best breakfast ever !!! Just a dream to sit in the patio with a breakfast a la carte!!! Great chef

Stayed in October 2023

Making up our beds three time a day was not really necessary, while dust on tables was untouched for five days

The breakfast was absolutely devine!

Stayed in October 2023

Nothing worth mentioning!

A truly wonderful experience! We were able to stay in the room "Vivaldi", which is a room we'll remember fondly. We would like to send a warm thank You to the fantastic team taking care of the beautiful property. It was pure joy for all senses to greet a new day by enjoying a meticulous and deliciously prepared breakfast. Served with a warm smile!! Thank You for making us feel like we were practically at home!

Stayed in October 2023

Nothing

Perfect location central but peaceful. The staff went out of their way with their care and attention to ensure a comfortable stay; nothing was too much trouble.

Stayed in October 2023

The slow and scary lift from the 19th century, and a minor thing but one day they seemed understaffed so we waited quite a while to get drinks on the terrasse as the poor girl was alone doing everything.

The central location yet quietness of the hotel, the beauty of the building, the refined decor, the breakfast to die for, the incredibly kind and professional staff, the spa you can privatise, the wonderful terrasse with a killer view...I would live there a few months a year if I could.

Stayed in September 2023

Food was okay

Very helpful staff; quiet; gorgeous interior; wonderful location

Stayed in October 2023

Steam room and jet in exercise pool were not working during our stay.

Great location, lovely staff especially Maria. Historical interior with contemporary touches. Comfortable bed and very fluffy towels. Really good breakfast. Love the fact this is a hotel with only 12 bedrooms and it’s quiet.

Stayed in September 2023

Nothing.

Great location , very friendly and helpful staff, magnificent hotel which is peaceful with small number of bedrooms.

Stayed in September 2023

Superior service, excellent location with a lovely rooftop terrace and patio. This hotel was one of few options remaining when our flight was cancelled due to a storm, and it was an incredible silver lining to an unfortunate situation. Mercedes, Sabrina, Ramon and the entire staff made us feel so welcome and at ease. The breakfast offering is incredible.

Stayed in August 2023

The location is great and the staff are super polite and helpful.

Stayed in August 2023

We stayed the room named Vivaldi and Wi-Fi connection at the room was not stable. Only first night the connection was good and speedy, but from the second day, we could not use the Wi-Fi at the room. However, we came to Mallorca to enjoy vacation instead of Internet surfing, so it was also good experience for us.

staffs were very kind and always be ready to answer questions. We enjoyed Spa. The experience was interesting:) The hotel is located just besides the cathedral. We went to Rooftop terrace in the early morning and the view of sunrise were beautiful and atmosphere was quiet and calm.

Stayed in August 2023

Breakfast was phenomenal: Andre and Sabrina took very good care of us. A la carte breakfast menu had a lot of options and very high standard. Check-in and check-out was easy, we even got a free upgrade and early as well as late check out. highly recommend! The location can’t be any better.

Stayed in July 2023

This place is keyed on privacy; you have to like privacy to stay here. We switched from location with a hundred people sunning around a pool and were thrilled with the restored Palma mansion, no downside there....many options to dine just say 'We'd like breakfast in the garden' and it's done immediately.

This unique historic property is all about location, but the design and art elevate it to a top tier option. Very private, 12 rooms, spa with full steam, sauna, plunge pool with Jacuzzi jets and therapeutic waterfall; message therapists are avail booked a day in advance. A beach kit was provided for day excursions. Everything needed for a stay is there, anything else will be brought upon request. I actually left my passport in the last garment hanging in closet and the staff calmly had it taxied to the ferry (can you imagine). But the main thing is the location in the heart of the cultural history of Old Palma, I was actually trembling looking at the cathedral and historic Palace de Palma from the beautiful roof terrace! We both had an amazing trip.

Stayed in August 2023

The room we stayed in would probably benefit from a bit of cosmetic improvement but the bed was very comfortable and the air conditioning kept us nice and cool. Housekeeping was also excellent.

Beautiful location and the staff were awesome, amazing breakfast and a lovely laidback atmosphere. The staff serving breakfast were exceptional and could not have tried any harder to please their guests.

Stayed in July 2023

Nothing at all to complain about. Everything wonderful xxxx

Breakfast was incredible. The setting in the courtyard was sublime. Staff just wonderful. ❤️❤️❤️

Stayed in July 2023