Calle Mulhacen 1 , 30860 Puerto de Mazarrón, Spain
#3 of 6 hotels in Puerto de Mazarrón
Guests' ChoiceBased on 422 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
8.1
Facilities
8.7
Staff
8.7
Value for money
8.4
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: October 14, 2022
Rodney
SpainFor me the pillows were too flabby, had to buy new ones in town.
Great view of the town and sea.
Stayed in October 2022
Reviewed: October 8, 2022
Benjamin
United KingdomThe hotel is fairly far away from the beach (750m in a straight line. Some staff member were reluctant to speak english.
Beautiful view over Mazarron. Friendly staff and awesome mojitos.
Stayed in September 2022
Reviewed: October 5, 2022
Millie
United KingdomCleanliness, wonderful staff, beautiful layout
Stayed in October 2022
Reviewed: October 3, 2022
Lloyd
United KingdomLovely sea views clean room and good size
Stayed in September 2022
Reviewed: September 25, 2022
Paul
United KingdomCold carboadra at lunchtime. Also limited menu and description . Mr Birch didn't like walking up the hill.
The room was very good. Good showering facility's Good varied choice on breakfast
Stayed in September 2022
Reviewed: September 24, 2022
Francis
United KingdomNo dislikes.
All the staff we came into contact with were very helpful and friendly. We were upgraded to a sea view with superb views over the port. Everything about the hotel from the decor, gardens and pool said luxury.
Stayed in September 2022
Reviewed: September 18, 2022
Jonathan
United KingdomBecause of its elevated position the walk too and from the hotel are not for the unfit or any one with mobility issues. Also the food menu is limited
The staff were helpful, the pool and out door areas are very good, refurbishment of rooms is great and very clean.
Stayed in September 2022
Reviewed: September 15, 2022
Toni
United KingdomFood offer is very limited, both food and drink prices very expensive when within 5 or 10 mins walk of the hotel there are plenty of very good restaurants and bars. The room billed as deluxe but very small. Asked for an early check by an hour to be told to pay a supplement. Overall a fairly soulless place.
Hotel is beautifully styled, Staff are friendly and caring.
Stayed in September 2022
Reviewed: September 14, 2022
Barry
United Kingdomit felt that the bar staff had been reduced in number since our last visit (pre Covid). the lunch menu for poolside had been eradicated which was a shame as we often used to have snacks.
the upgrades to the rooms in terms of decoration and furniture were a welcome surprise. outside areas very well maintained
Stayed in September 2022
Reviewed: September 11, 2022
Angela
United Kingdomroom was cleaned at 4 pm , we had been out for the day and returned tired just as the room lady arrived. I asked for a twin room, was given a double, so had to move to another part of the building.
location. views
Stayed in September 2022
Reviewed: September 11, 2022
Thomas
United KingdomSituated on a hill, the hotel does have views of the sea to the front and mountains to the rear, but you overlook rather mundane suburban streets in between.
Full range of amenities with extremely helpful staff.
Stayed in September 2022
Reviewed: September 8, 2022
Axel
SpainThe only thing was the shower water preasure was very low...
The room was great
Stayed in September 2022
Reviewed: September 8, 2022
Erin
United KingdomLove the hotel but you do have to climb a hill to reach it from the port which is hard work on a hot day but it’s worth it for those views!
the rooms are lovely, great a/c and comfortable beds. the bar and pool area is so special, just the most tranquil vibe, loads of sun beds available, pool is a great temperature this time of year. We also ate at the restaurant one evening and it was great food and service and a lovely cocktail to finish.
Stayed in September 2022
Reviewed: September 6, 2022
Don
SpainLots of things, but mainly the staff were very slow to act on any request. For example, 20 minute wait for ice after a reminder. We had a lot of hastle checking out, due mainly to Booking.com telling them we had 6 people in our party, when I only booked 5, they charged for 6 breakfast & dinner. We had a lot of trouble getting a refund of 56 euros.
The view was excellent
Stayed in September 2022
Reviewed: September 5, 2022
Sarah
United KingdomThe food choices were poor and food not very hot
Rooms were lovely and the pool area gorgeous. All staff very friendly and helpful
Stayed in September 2022
Reviewed: September 4, 2022
Julie
SpainThe room was finished to a very high standard parking was ample and free the bed was probably the biggest and best I've ever slept in
Stayed in August 2022
Reviewed: September 3, 2022
David
SpainDrinks facilities lacking both days, rubbish bin not emptied before taking over room.
Stayed in August 2022
Reviewed: September 1, 2022
Kim
United KingdomHot dishes like eggs need to be hot not lukewarm or cold
Very nice room with sea view.
Stayed in August 2022
Reviewed: August 29, 2022
Brian
SpainLocation - not easy walking distance to any amenities. Beach described as a short walk away - at least 20 minutes!!
Nice hotel and very friendly and helpful staff
Stayed in August 2022
Reviewed: August 28, 2022
David
SpainLa distancia que hay hasta la zona de playas.
La piscina, zona chill out y la tranquilidad que se respira en el hotel.
Stayed in August 2022
Reviewed: August 18, 2022
Christine
SpainThe food on the hotplate needs to be covered as eggs were cold and not much variety for the cost. The cleaning staff arrived at 6.15 in the evening to clean the room, rooms should all be cleaned before 2pm. Although coffee and tea was provided in the room there was no milk.
We have stayed here many times before when La Cumbre. Rooms have been refurbished to a very high standard, very comfortable bed and facilities. Location is good with great views across Mazarron. 10 minute walk to beach. Staff were all helpful and friendly. We will stay again.
Stayed in August 2022
Reviewed: August 17, 2022
Paul
United KingdomNo hot water in shower for 1st 2 days despite complaining twice to reception 🤨 Staff got our drinks & food orders wrong a few times so obviously need more training.
Great location. Fantastic views. Pool area was great with large beds and bar with waiter service.
Stayed in August 2022
Reviewed: August 7, 2022
Ines
SpainNot very friendly for kids
Amazing setting
Stayed in July 2022
Reviewed: July 30, 2022
Anthony
United KingdomLanguage difficulties
Pretty much everything
Stayed in July 2022
Reviewed: July 29, 2022
Deborah
United KingdomBar closing at 12am No food available in the day until 2.30pm and then only until 4pm
The room Ambiance View
Stayed in July 2022
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