the walk up the hill to reach the hotel and the price has nearly doubled

lovely location excellent staff renovation work really good our room was lovely

Stayed in October 2022

food not good and not enough staff at bar

modern clean

Stayed in October 2022

always good but better since the upgrade.

Stayed in October 2022

bar service was erratic - sometimes glasses others not and shut early occasionally

great location extremely clean top quality

Stayed in October 2022

Nothing

Really lovely hotel with great facilities. Room was spacious and comfortable. The staff were really friendly. Would definitely return.

Stayed in October 2022

clean, spacious rooms, fantastic views

Stayed in October 2022

We didn’t find the bed and pillows that comfortable.

amazing views to puerto Mazarrón. very closed to local amenities. staff were very nice, helpful and polite.

Stayed in October 2022

Not all facilities open such as the bar. Shower pressure exceptionally poor. Location on a hill a bit tiresome at the end of the day.

Staff very friendly and helpful. Room clean and comfortable. Reasonably priced. Overall I would use again if there was no availability nearer the paseo.

Stayed in October 2022

For me the pillows were too flabby, had to buy new ones in town.

Great view of the town and sea.

Stayed in October 2022

The hotel is fairly far away from the beach (750m in a straight line. Some staff member were reluctant to speak english.

Beautiful view over Mazarron. Friendly staff and awesome mojitos.

Stayed in September 2022

Cleanliness, wonderful staff, beautiful layout

Stayed in October 2022

Lovely sea views clean room and good size

Stayed in September 2022

Cold carboadra at lunchtime. Also limited menu and description . Mr Birch didn't like walking up the hill.

The room was very good. Good showering facility's Good varied choice on breakfast

Stayed in September 2022

No dislikes.

All the staff we came into contact with were very helpful and friendly. We were upgraded to a sea view with superb views over the port. Everything about the hotel from the decor, gardens and pool said luxury.

Stayed in September 2022

Because of its elevated position the walk too and from the hotel are not for the unfit or any one with mobility issues. Also the food menu is limited

The staff were helpful, the pool and out door areas are very good, refurbishment of rooms is great and very clean.

Stayed in September 2022

Food offer is very limited, both food and drink prices very expensive when within 5 or 10 mins walk of the hotel there are plenty of very good restaurants and bars. The room billed as deluxe but very small. Asked for an early check by an hour to be told to pay a supplement. Overall a fairly soulless place.

Hotel is beautifully styled, Staff are friendly and caring.

Stayed in September 2022

it felt that the bar staff had been reduced in number since our last visit (pre Covid). the lunch menu for poolside had been eradicated which was a shame as we often used to have snacks.

the upgrades to the rooms in terms of decoration and furniture were a welcome surprise. outside areas very well maintained

Stayed in September 2022

room was cleaned at 4 pm , we had been out for the day and returned tired just as the room lady arrived. I asked for a twin room, was given a double, so had to move to another part of the building.

location. views

Stayed in September 2022

Situated on a hill, the hotel does have views of the sea to the front and mountains to the rear, but you overlook rather mundane suburban streets in between.

Full range of amenities with extremely helpful staff.

Stayed in September 2022

The only thing was the shower water preasure was very low...

The room was great

Stayed in September 2022

Love the hotel but you do have to climb a hill to reach it from the port which is hard work on a hot day but it’s worth it for those views!

the rooms are lovely, great a/c and comfortable beds. the bar and pool area is so special, just the most tranquil vibe, loads of sun beds available, pool is a great temperature this time of year. We also ate at the restaurant one evening and it was great food and service and a lovely cocktail to finish.

Stayed in September 2022

Lots of things, but mainly the staff were very slow to act on any request. For example, 20 minute wait for ice after a reminder. We had a lot of hastle checking out, due mainly to Booking.com telling them we had 6 people in our party, when I only booked 5, they charged for 6 breakfast & dinner. We had a lot of trouble getting a refund of 56 euros.

The view was excellent

Stayed in September 2022

The food choices were poor and food not very hot

Rooms were lovely and the pool area gorgeous. All staff very friendly and helpful

Stayed in September 2022

The room was finished to a very high standard parking was ample and free the bed was probably the biggest and best I've ever slept in

Stayed in August 2022

Drinks facilities lacking both days, rubbish bin not emptied before taking over room.

Stayed in August 2022