Gran Via, 74, Madrid City Center, 28013 Madrid, Spain
#317 of 444 hotels in Madrid
Guests' ChoiceBased on 531 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
9.5
Facilities
8.0
Staff
8.9
Value for money
7.8
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 7, 2024
Ines
United KingdomThe location is very hard to find with Google Maps and taxi driver and I had many issues in finding it - please update google maps pin!
Everything
Stayed in April 2024
Reviewed: June 3, 2024
Gabriela
United States of AmericaIt has stairs to the lobby and nobody to help you with the bags. This is unacceptable in a hotel where everybody has suitcases and many bags. For a hotel with this price, being part of the Melia chain, this is unacceptable
The location was the best. The room very comfy and clean
Stayed in May 2024
Reviewed: June 2, 2024
Lisa
FrancePrice was outrageously expensive.
Location. Access to shopping and food less than 5 minutes walking. Access to park of nature less than 5 minutes.
Stayed in June 2024
Reviewed: May 30, 2024
Anne
GermanySeveral things in the room repaired on a basic level or even broken.
Located centrally, friendly staff, nice breakfast
Stayed in May 2024
Reviewed: May 24, 2024
Rosmida
MalaysiaStrategic location
Stayed in May 2024
Reviewed: May 19, 2024
Francisco
SpainThe room could be alittle better for the price that it cost. The floor of room 4404 was damaged due to water. The Windows are very old and you can hear all the People talking in the steets and all the trafic. It could be a little better for being a 4 star.
Breakfast was the best the hotel had. A 10 out off 10.
Stayed in May 2024
Reviewed: May 3, 2024
Alice
United KingdomRooms not the cleanest, bathroom very thick dust and shower movement could be easier
Great location, good breakfast, friendly staff. Luggage drop off all day for free was great!
Stayed in May 2024
Reviewed: April 26, 2024
Erica
IrelandComfortable Really good location Cool view from room
Stayed in February 2024
Reviewed: April 19, 2024
Fernando
Puerto RicoEverything is awesome and it also has a great rooftop
Stayed in April 2024
Reviewed: March 25, 2024
Myrsini
GreeceRoom wasn’t clean enough… A sock from previous guests was hanging in the bathroom and pop corn again from previous guests was in armchair.
Breakfast was great, both variety and quality. Room was quiet Location really convenient , close to attractions and shop, majority in walking distance
Stayed in March 2024
Reviewed: March 23, 2024
Ricardo
Brazil‘
excellent location
Stayed in March 2024
Reviewed: March 10, 2024
Kelly
GermanyIt wasn’t as nice as presented in the pictures. No restaurant, though they did offer room service, but the food was pretty bad and overpriced. The furniture inn the room was worn.
The location was good and the family room was large, which is hard to find in Madrid in that price range.
Stayed in March 2024
Reviewed: March 3, 2024
Elena
United States of AmericaFridge was not working but replace right away
Cleaning, perfect location, Good breakfast
Stayed in February 2024
Reviewed: March 1, 2024
Jerson
PhilippinesNo Asian breakfast.
best location
Stayed in February 2024
Reviewed: February 27, 2024
Saleh
KuwaitAll TV channels in Spanish
Modrat
Stayed in February 2024
Reviewed: February 19, 2024
Aldo
SpainWonderful staff
Stayed in January 2024
Reviewed: February 15, 2024
Eli
Brazil- Noisy - The bathroom is very small and hot!
- Location - Breakfast - Possibilitie of early and late check in/check out (paying)
Stayed in February 2024
Reviewed: February 15, 2024
Jennifer
AustriaVery difficult with the shower design to avoid getting water on bathroom floor.
The room and beds were very comfy and had everything we needed. The location was very convenient to a relatively non-touristic area to the North, which was great for exploring! It was winter and we had a bit of problem with heating, but the staff helped up to turn it off, solving the problem. There was potential for noise, but we were around the corner from the busy street and with the window closed it was fine. Great access also to the number 001 bus, which is free!
Stayed in February 2024
Reviewed: February 14, 2024
João
PortugalThey cut down the water for some kind of inspection and did not warn the guests. We were without water for more than 2 hours prior to the time to check out. So, no water to bath, brush or whatever.
The location is wonderful.
Stayed in February 2024
Reviewed: February 8, 2024
Attie
AustraliaStaff with key access dipped their fingers into my new untouched skincare products, totally not cool. Reported it to reception and nothing happened thereafter.
Not a bad hotel. Prebooked 2 blocks of non refundable stays with breakfast, which was substantial.
Stayed in January 2024
Reviewed: February 3, 2024
Roma
United KingdomBathroom small + shower not great & bad fitness area.
Great location, decent sized room, big bed, good breakfast.
Stayed in February 2024
Reviewed: January 28, 2024
Ryan
United KingdomBathroom on the smaller size, but not a huge problem for a short stay
Excellent location, beds comfortable, rooms spacious
Stayed in January 2024
Reviewed: January 23, 2024
Mariya
SwedenGreat location and nice breakfast
Stayed in January 2024
Reviewed: January 8, 2024
Leandro
Puerto RicoBathroom shower was a bit small (I am tall). Still a great and very useful bathroom. Elegant layout
Room amd views were great. Location is very centric. Staff are great. Very elegant yet cozy décor (standard rooms with balcony and views).
Stayed in January 2024
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