Avenida Principat d'Andorra, 15, 43840 Salou, Spain
#23 of 62 hotels in Salou
Guests' ChoiceBased on 200 hotel reviews
8.3Cleanliness
8.5
Comfort
8.5
Location
9.2
Facilities
8.3
Staff
8.9
Value for money
8.3
Free Wifi
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 26, 2024
Elina
United Kingdom( extremely uncomfortable beds ) :( after the first night we could not walk as the beds are very very uncomfortable!!!! The food is sooo boring and not everyone’s taste at all !! Mostly sea foods!! And I had allergy issues also my family don’t eat sea foods . All we ate was salad and fruits everyday. The staffs are nice but the actual hotel we give it 2 star. I wasn’t happy with my stay and we all got really bad back pain after sleeping on those beds!!! There wasn’t any clean blankets and I was really cold I had to wear my jacket to sleep !!! One night I asked the housekeeper for a blanket she brought us a dirty blanket covered in sea sands !! I wanted to put the blanket on my mother and all of the sudden she was covered with sands!! And it went to her eyes ! Absolutely unbelievable!!!
Hotel is clean. Receptionist are good and easy to speak.
Stayed in April 2024
Reviewed: April 26, 2024
Sheila
IrelandRoom was lovely but freezing cold no sun in both balconys
Hotel was safe and central
Stayed in April 2024
Reviewed: April 24, 2024
Kenneth
IrelandNothing
Everything, the staff, the food, the hospitality,
Stayed in April 2024
Reviewed: April 23, 2024
Tim
IrelandEvrything was fine.
Breakfast, Room and the Location was very good.
Stayed in April 2024
Reviewed: April 23, 2024
Breda
IrelandWould love to have a kettles
The staff were excellent 👌thanks
Stayed in April 2024
Reviewed: April 19, 2024
Stephen
United KingdomNothing much
Great hotel with great staff
Stayed in April 2024
Reviewed: April 14, 2024
Veronika
Czech RepublicThere is nothing I could say
Clean and nice room. Lovely pool
Stayed in April 2024
Reviewed: October 16, 2023
Christopher
SpainDisabled rooms whilst next to the lifts were also on the upper floors...
Friendly staff. Clean facilities. Entertainment was fun. Pool very accessible for disabled guests
Stayed in October 2023
Reviewed: October 8, 2023
Julie
United KingdomFood was never hot, unless you went to the chef cooking.
Plenty of choice
Stayed in September 2023
Reviewed: September 1, 2023
Katri
GermanyI was really disappointed with the room considering this is supposed to be a 4 star hotel. The room and especially bathroom are outdated. There was a bad smell in the room and bathroom that even stick to our clothes. Our room was not very clean, there was dirt and someone’s hair on the floor when we came. We asked for a baby cot and it was very timeworn. Breakfast has a lot of “English breakfast” and sweet pastries options, but for healthier options there was not that much.
The pool area is nice. Staff are nice. Location is good, close to the beach.
Stayed in August 2023
Reviewed: August 9, 2023
Cinthia
United KingdomNothing. All was perfect
The location, the cleanliness, the staff, the facilities, the food, the night shows... everything about this hotel is amazing. Second time there and, definitely, it will not be the last.
Stayed in August 2023
Reviewed: August 7, 2023
Patrick
Irelandfood was 5 star
Stayed in August 2023
Reviewed: August 4, 2023
James
United KingdomNo parking for car, so had to find street parking so difficult.
Clean, simple, helpful staff
Stayed in August 2023
Reviewed: July 30, 2023
Damian
Ireland1. Complaint about Shower getting to hot and then to cold 3 times there was nothing done. The room next door reported the same problem with no response either. 2. Food was good but basically the same ever night with a few differences. I’ve been to Salou a no. Of times and have stay half board in a lot of places this was definitely the worst. 3. My wife is gluten intolerant and there was no signs for her to work off. 4. One of the bar staff was giving out nut bowls with your drinks. On more than one occasion I noticed him eating from the bowl he was handing out. 5. I stayed in a H10 last year in Lanzarote and it was far superior. This was the main reason we decided to stay at a H10 in Salou this year and I was disappointed.
It was a nice place to stay in general.
Stayed in July 2023
Reviewed: June 23, 2023
Harun
NetherlandsEverything was very good
Great hotel and love the employees from the reception xx biv love
Stayed in May 2023
Reviewed: May 9, 2023
Goldsmith
United Kingdomthere was nothing to dislike really.
the halal food options and just the environment totally. Great location, staff and facilities. literally everything. would come back every summer. Also the cleaner Arianna (Dominican Lady) BEST employee such a lovely lady!!
Stayed in May 2023
Reviewed: October 10, 2022
Vilma
IrelandSmell in the bathroom after first time opening the room door, Rooms needs renovation badly Some of the bar staff likes to chat to themselves while residents waiting to be served, or being on the phone, they don't care... very slow at he bar and no respect to the residents Food just ok.
Location just perfect Reception staff, restaurant staff very nice. Evelyn the kids club lady amazing!!!
Stayed in October 2022
Reviewed: October 9, 2022
Shirley
IrelandWe loved this hotel and if we are back in Salou we will definitely stay here again. The H10 Salou Princess is very central located, just a short stroll from the beach, shops and restaurants, with the bus stop to the airport just across the road. The hotel itself was fab, great pool area, very clean and the staff were very helpful and friendly. We went half board and the selection of hot and cold food, deserts, etc, was almost too much, but delicious, and plenty of it. There was a great mix of people too, families, couples and retired people. There was nothing we didn't like about this hotel and would highly recommend it.
Stayed in October 2022
Reviewed: October 8, 2022
Louise
IrelandPool was freezing but that can be expected for October.
This is an excellent location. All of the little extras like slippers, dressing gowns, bottle of wine, Toothbrush, shampoo, conditioner etc meant you didn't have to buy these. Beds are very comfy Exceptionally clean hotel.
Stayed in October 2022
Reviewed: October 3, 2022
Marc
NetherlandsFurniture is outdated
Location is briljant
Stayed in September 2022
Reviewed: October 2, 2022
Lucy
IrelandThe rooms are very tight and you could hear every little thing from the room either side. We had very noisy people in the next room on two occasions I had to complain to reception,
The staff were very good
Stayed in September 2022
Reviewed: August 14, 2022
Niamh
IrelandEverything was perfect no complaints.
Staff were friendly. Food was very nice. Room was clean and cleaning staff came every day. Pool and outside area is very relaxing and kept clean. Hotel is safe and in a good area. Air conditioning had different settings to suit you.
Stayed in May 2022
Reviewed: August 7, 2022
Peshawa
United KingdomThe room was cramped for a 3 person room.A small and limiting gym
Good breakfast ,pool , balcony views
Stayed in August 2022
Reviewed: August 6, 2022
Iseult
IrelandThe pool feels a bit cramped at times. Housekeeping was sometimes inconsistent- some days no hand towels even though we placed them in the correct spot to be replaced.
Staff were always very helpful. A good selection at the breakfast lunch and dinner buffets- definitely above average quality! Beds were super comfy. We could hear music from downstairs but it always ended by 12 which was great. Drinks were good prices. Fantastic location- this is our 3rd time back mainly because it’s so close to everything! A mix of families and couples. Entertainment was great and not too invasive like other resorts.
Stayed in August 2022
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