Food

Rooms nice Pool

Stayed in May 2024

The cleaning was awful. They “cleaned” but in fact just made the bed. We had some stains on the shelves - the cleaning lady didn’t even wipe it. She also didn’t change the towels.

The location was great, 3 min to the beach

Stayed in May 2024

Cups for making coffee were never cleaned or tea and coffee never replaced

Great location, good food, , loads of sun loungers and umbrellas, over all a very good hotel. We will be back

Stayed in May 2024

Small rooms, hear everything, buffet only okay (hot food wise)

Location, facilities, price, staff.

Stayed in April 2024

No tea or coffee making facilities

Location, clean. Food was lovely

Stayed in April 2024

Beds were un comfy and shower went from hot to cold during the showering process

Pool looked lovely although was raining didn’t get to use it. Breakfast was really nice.

Stayed in April 2024

The shower, would go from just right to boiling hot

Great location, good breakfast with plenty of choice, varied entertainment to suit everyone. Great shows in the evening Rooms spacious and comfy beds

Stayed in April 2024

I personally would have liked tea and coffee facilities in the room, or at the very least a kettle and cups. We upgraded to full board on the basis of the breakfast, however found that the food for lunch and dinner weren't fully to our taste and many of the hot choices just weren't hot enough. The pool was cold but it WAS April so probably not really an issue in summer.

The breakfast was great, there was a huge choice available, hot and cold choices, continental and traditional full breakfast. The pool area was beautiful and clean, in fact the whole hotel was very clean and modern. The concierge desk staff were always super attentive, we had an awful start to our holiday in Salou at a different property but when we arrived Shaun in particular was amazing and so helpful and understanding, he really went above and beyond. Free water from cold dispenser machines was great, we had taken our water bottles with us, so we were able to fill them whenever we wanted (but for 4 euros you can buy a bottle from the hotel). There was no shortage of sunbeds, plenty to go around. The animation lady was always upbeat and friendly, involving the children and adults to keep everyone entertained. Also in the rooms are really well equipped with toiletries and towels, shower gel, shampoo and conditioner, toothpaste and toothbrushes and hairdryer.

Stayed in April 2024

Rooms and bathrooms are a bit outdated and need refurb. It could be a bit noisy, as some rooms are racing main street, where traffic can be heavy.

Very good food, nice staff, great location, clean rooms.

Stayed in April 2024

Only 1 socket beside the bed which was awkward to charge 2 phones and 2 watches. Walls unfortunately are paper thin so if you're a light sleeper it might be a problem.

Room was small but comfortable for two. A fridge is provided which we used. Beds were comfortable and spacious. Cleaned every day which was great Hotel in general was brilliant. We had breakfast every morning with a plentiful selection to choose from. Staff are very polite and friendly

Stayed in April 2024

Was a bit echoing, could hear quite a bit of noise from the room

Great location & breakfast

Stayed in April 2024

Nothing

Everything

Stayed in October 2023

Dinner could have been better

Room was good. Food was great. Loved lunch particularly. Location could be more central. Walked everywhere and everywhere is accessible.

Stayed in October 2023

Nothing

Close to the beach

Stayed in September 2023

Rooms could do with an update, no coffee facilities in the room, also lack of information in the room, could do with a welcome pack in the room with information

Fantastic stay, location and staff amazing, food and facilities great

Stayed in August 2023

Clean 6/10 The staff was not really helpful We booked a taxi with reception and waited 40 minutes an still didn’t get a car and had to cancel a booking for a restaurant! Breakfast was poor!

Our room which we booked was very spacious and comfortable!

Stayed in August 2023

Our room had a bit of a smoky smell perhaps from previous occupants which wasn't too nice but they did try and get rid of it. We probably could have moved but we were in rooms next to our daughters so didn't want to.

The pool area was superb and extremely well looked after. We also enjoyed the food which we thought had a good variety. Also walking distance to Port Aventura and 2 mins to beach and great shopping area.

Stayed in August 2023

Great food and very friendly staff

Stayed in July 2023

Disappointing rooms and bathrooms which appeared dated and in need of renovations. The furnishings and overall design lacked modernity and felt worn out. The beds were comfortable enough, but the overall ambiance of the rooms did not match the appealing lobby.

- Nice lobby and pool area - Excellent and varied breakfast buffet - Friendly, responsive and accommodating hotel staff - Convenient location and just a short 10 minute walk from Portaventura World

Stayed in July 2023

Room size not suitable for three people, definitely not big enough for two beds and a pull out bed. The three beds were pushed together up against one side of the balcony door. There was no room to move in our room. The pull out bed had an extremely hard mattress and was very uncomfortable for a weeks stay. We paid full price for our son as he is eleven years and expected three full size beds. We would not recommend this hotel for three people sharing and for this reason we will not be returning.

Reception staff excellent, food buffet had great choice with different options available each night. Pool and entertainment great. Location excellent.

Stayed in July 2023

The bathroom was a little bit outdated (I guess 20 years or older). TV could have a greater selection of programs. Hotel has no own parking places (in case you need it).

Everything was OK. Room was not the largest, but the size was OK. Beds were very comfortable. Breakfast and dinner had great selection of meals and drinks. Wifi was working but the speed was not as fast as I would expect. We liked the pool and the evening program for children (at 21.00) and adults (22:00). The hotel is in walking distance to the beach (less than 5 minutes) and PortAventura (cca. 20-25 min).

Stayed in July 2023

The beds were two singles pushed together but they were on wheels so they would move around a lot

Rooms were really clean and spacious and the balcony overlooking the pool was nice. The buffet breakfast was great

Stayed in June 2023

Poolside and rooms are a bit cramped, but that really can't be improved on. Food was okay but I've had better in other hotels in Salou.

Staff were great, atmosphere second to none. Entertainment was very good.

Stayed in June 2023

the lifts

location

Stayed in June 2023