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  5. Reviews of Sercotel Caspe

Reviews of Sercotel Caspe This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Caspe, 103, Eixample, 08013 Barcelona, Spain

#242 of 581 hotels in Barcelona

Guests' Choice

Review Score

Based on 2131 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.1

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 23, 2024

    9.0
    Excellent, comfortable, friendly staff, good location!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    Nice, clean room. Superb, friendly and helpful staff. Good location.

    Stayed in May 2024

  • Reviewed: May 23, 2024

    8.0
    Good stay, very clean and good location (close to Sagrada Familia).
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed was too hard

    Very clean

    Stayed in May 2024

  • Reviewed: May 19, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Basic Double Room
    • Stayed 3 nights

    For my opinion, should be added some salads for the breakfast.

    Location in the walking distance from the Sagrada Familia, Pl. Catalunya, and other interesting places. Around the hotel there are few supermarkets. Staffs resolved problems, in case of its appearance, quickly.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Room had a strange smell and bed and pillows was horrible

    Location was great. Breakfast was fantastic, and the staff was very professional

    Stayed in May 2024

  • Reviewed: May 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Twin Room with Extra Bed
    • Stayed 3 nights

    The breakfast was good, but I would have liked to have also some vegetables

    Stayed in May 2024

  • Reviewed: May 15, 2024

    9.0
    Fabulous
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Lovely clean room with everything you need. Friendly helpful staff.

    Stayed in May 2024

  • Reviewed: May 14, 2024

    7.0
    It was good.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 6 nights

    I would have gave a 5 star review. But I missed a day and a half of my stay and was never reimbursed for it. I had no control because of the flight. But checking in was weird because they charged all the tax for the time I was there when I was not there.

    I liked breakfast buffet. It was nice having it right there. Many things to choose from.

    Stayed in April 2024

  • Reviewed: May 14, 2024

    8.0
    I love Barcelona…and the hotel added to that
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    - most uncomfortable pillows I’ve ever had at a hotel - room needed blackout blinds, very bright in the morning

    - location was great - breakfast was perfect - staff was extremely helpful and kind - water pressure in shower was nice - quiet at night

    Stayed in May 2024

  • Reviewed: May 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Kristofer at the front desk was extremely helpful, storing our luggage, giving us advice about transportation options, and map/ direction. The breakfast and service helped us realize the value a bit better, considering the room rate was quite high

    Stayed in May 2024

  • Reviewed: May 5, 2024

    8.0
    Great stay overall! Would come back!
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 8 nights
    • Submitted from a mobile device

    The cleaning staff did not refill our coffees, teas and milks every day, so we always have to call for room service to bring some up. With two people staying in a room, it would’ve been convenient to have enough coffee and tea and milk for two people every day.

    Property was centrally located, felt very safe. Staff was friendly. Amenities were clean.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Twin Room with Extra Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Mold in bathroom and on window in bedroom. Room could have been bigger for three beds as 3rd bed was right up against windows and could not open curtains properly.

    Staff were all very nice and friendly. Location was very good.

    Stayed in May 2024

  • Reviewed: May 2, 2024

    7.0
    Location!
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Bathroom was not perfect clean , strange bed sheets - 2 sheets and blanket in the middle. I do not believe, that blanket is washed regularly. There is no bath stopper in the bath.

    Very good location, 17 min by foot to Sagrada Família, 20 min to Cathedral, 2 metro stations nearby. Nice breakfast - fresh pressed orange juice.

    Stayed in May 2024

  • Reviewed: April 27, 2024

    9.0
    Brilliant comfortable, just not lo g enough.
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No plug for the bath.

    Excellent. Friendly helpful staff.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    9.0
    Great value
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff very courteous and helpful.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 2 nights

    I didn´t like to see a white rope blocking the entrance of the breakfast room, I've never seen such a thing and I've travelled a lot and I have been in many 4 or 5 star hotels. It's not a nice thing to see. It seems the staff is suspecting of something.

    The room was smaller than I expected for the price I paid. Breakfast was good but a bit slow to replace the missing items.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    7.0
    Uncomfortable situation for the price paid.
    • Travelers with friends
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff are a not that helpful and I felt that they didn’t trust us, for no reason! My friend had a problem with her phone during her trip and got in trouble with the reception because she arrived before me. They had all correct info about my card to take the payment and the go ahead to do so, don’t know why they had to do my friend cry, after that they forgot to mention we were suppose to change the room because my fiend had 2 day booked for herself as part of a combo with a course she was doing in Spain! Had to run to the hotel to make the room changes on my own because my friend couldn’t leave the course on my last day, luckily I wasn’t far from the hotel. So I thought everything started on the wrong foot and went a bit off throughout the stay…

    Location was great! Close to metro and not fair from some good places! Bakery in front of the hotel was amazing l!!

    Stayed in April 2024

  • Reviewed: April 24, 2024

    8.0
    Ok
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast

    No toilet brush in the room 😡

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Okay to stay, very good breakfast !
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed wasn’t that great it went down on one side. The room faced to the inside which I didn’t mind but it was the entire night to bright lighted. Some blackout curtains would help. Thin walls makes you hear the neighbours. Overall it was a good stay. Would stay there again.

    Good Location, very good Breakfast, clean rooms

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 5 nights

    Comfortable, clean and specious rooms. Location was the best since it's walkable to many interesting sights, cafes and restaurants. Also, metro and bus stations easily accessible.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    Good stay
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Tags, graffitis, dirtiness all around the hotel, in fact all around the old and touristic city. It seems like barcelones people had accepted this horrible practice to tag everywhere. It is very sad.

    Near touristic and cultural places

    Stayed in March 2024

  • Reviewed: April 10, 2024

    8.0
    Hotel was a great place to support our long weekend in a fabulous city.
    • Leisure trip
    • Family with young children
    • Twin Room with Extra Bed
    • Stayed 3 nights

    Our room was slightly tired (bathroom was showing its age) and our room only had internal window to corridor (room 322), so we needed to keep the curtains closed at all times.

    Location was good for our plans - we choose the hotel based on our plans so this was no surprise. Check in was simple and we had already done online checks so we were expected and it was a fast service. Breakfast was great - good choice, well stocked and fresh supplies added during service. Dining room was not overly busy which made the experience very pleasant and was a good place to start the day. Hotel bar in evening was a good location to end our day with a drink a game of cards before bed.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    9.0
    Lovely hotel great location
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Excellent location 5 mins walk from bus station and tetuan and arc du triomphe metro stations. Lovely modern clean hotel. Rooms spotless. Walk in shower. Bed huge super king and very comfy.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    Nice room, clean, good service, good location.

    Very good hotel. Fully recommended.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    9.0
    Great value, good location, comfortable, nice staff
    • Leisure trip
    • Family with young children
    • Twin Room with Extra Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Nice location. Close to underground. Lots of cafe and restaurants nearby. Superb tapas bar doing the corner. Nice staff. Clean and comfortable room

    Stayed in March 2024

Showing 1 - 25

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