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  5. Reviews of Cosmo Suite Penthouse

Reviews of Cosmo Suite Penthouse

Passeig de Sant Antoni, 30, Sants-Montjuïc, 08014 Barcelona, Spain

#1649 of 1,783 vacation rentals in Barcelona

Guests' Choice

Review Score

Based on 6 apartment reviews

7.0

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    8.1

  • Location

    7.5

  • Facilities

    7.8

  • Staff

    6.6

  • Value for money

    6.9

  • Free Wifi

    7.5

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Showing 1 - 6

  • Reviewed: July 20, 2022

    3.0
    Poor
    • Leisure trip
    • Group
    • Apartment
    • Stayed 4 nights

    The hosts and receptionists were very rude throughout. On booking.com I saw the penthouse had 4 beds. Upon arrival, I found there was only 3 and when I asked for an extra bed they did not have any. Instead of compensating me for the misinformation, and one guest having to go to a hotel, they changed the information on booking.com and claimed I read it wrong. Lucky enough for me, I saw it coming and took a screenshot before they changed. This made them look very foolish. Against their will, I was compensated by airbnb. I saw other guests having problems with the reception when I first arrived. We weren't the only group with a major issue. The towels were dirty, only one elevator worked and the cleaning lady only came on the first day. The apartment is far from most places you would like to visit in Barcelona; the beach, puerto Olympico, La Rambla, Barcelonette etc. Please do yourself a favour and pick ANYWHERE else. This is terrible value for money.

    The only good thing is that there was a near by train station. That just helped with being very far from absolutely everything.

    Stayed in July 2022

  • Reviewed: May 30, 2022

    1.0
    Very Poor
    • Leisure trip
    • Group
    • Apartment
    • Stayed 8 nights

    The overall experience that we had at this apartment would give 1/5 stars. They do not have the best service, giving 0 out of 10 for this part. We stayed at the penthouse for 8 nights and we paid over €11,000. If you going to have a long stay in pay this much would definitely recommend somewhere else. For the check-in the staff does not have a welcome face, in fact they gave us a weird eye contact. Took over half an hour to check-in because they couldn’t find our booking. After we paid for a deposit of €600! and the whole eight nights this is what they tell us “You need to take out the trash every day” …. and this is the kind of service we get. The room itself was nice and big and has a nice view BUT was dusty and the pool wasn’t clean some of the lights were missing. The penthouse is on the 10th floor which we could only use the left elevator. Sometime when the right elevator is on the first floor the left elevator will not come down, we had to wait or press the elevator a multiple of times for it to come down. In the master bedroom downstairs, we could smell cigarettes from the room underneath us. They also have a picture hanging in the room. We accidentally drop it and the glass broke everywhere. We knew that we would have to pay for the broken picture. On the check-out day, they charge us €600!! Which is way overpriced. They said they called owner and the owner said "the picture is one of a kind and very expensive". They said they have to charge the whole deposit. Which we disagree, we said we would like proof of the price for the picture. They say they cannot give us proof, the owner said it’s a very expensive piece of art and it’s hard to find. Which made me think if it’s so expensive why was it so easy to be fallen down!! DO NOT RECOMMEND THIS PLACE

    Stayed in May 2022

  • Reviewed: June 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2023

  • Reviewed: June 16, 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2022

  • Reviewed: April 21, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2022

Showing 1 - 6

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