Bathrooms are very small. It’s no possible to completely blackout lights in the room during night (outside and from the corridor)

Good food and very friendly staff (Samantha, Jessica,Justina, Mari and Jose) Facilities with good playgrounds for children’s. The combination of the hotel with the water park is also very good and works perfect for children. Location is also reasonable being that you have a car - most of more relevant beaches are at 30/45 minutes driving.

Stayed in June 2024

Food just okay, not hot

Excellent staff in hotel and water park

Stayed in June 2024

We had the largest room with two bedrooms. The layout could have been different and more sensible. There is enough space for two beds in each bedroom, so there would be no need for an extra bed. Certain elements of the room are old and worn out (door edges, mirrors, ...). The main hallway in the hotel is narrow and low. The appearance of the hotel is nothing special, neither outside nor inside. Probably, a 3-star rating would be just right but the staff is friendly, and the food is great.

The food is better than in any hotel of this level so far. All the meals have been very tasty. Sometimes just need to add a little extra salt. There are plenty of choices. The hotel offers its guests the use of the water park. The staff is friendly and helpful. The beds were comfortable, and we slept great.

Stayed in May 2024

For the money we paid the value was great. Nothing posh but everything was good enough to stay 2 days with friends.Everyone could find something to eat, our apartments were great,spacious. Staff at reception was very very helpful especially one lady(can’t remember her name,but I know she was italian) Activities were very fun.It is a place for quiet,calm family time.

Stayed in May 2024

Bar and everything closes at 11pm. Not much to do after that. Could do with a bigger restaurant as queuing for dinner is annoying.

Room was lovely, good location, food good and nice pool area never busy so lots of sunbeds available.

Stayed in April 2024

Nothing really.

Restauration (half board) was very good. Some nice activities included which were fun - dance, pilates etc

Stayed in April 2024

Room and bathroom would need some refreshing

I love how close Waterpark is. Food was fresh and good variety. Good evening entertainment

Stayed in October 2023

The rooms where very noisy, cleaners could be heard passing the room door none stop from 7am. Banging, Footsteps, hovering. And the wall not well soundproofed could hear next rooms kids messing onto they went to sleep

The food and entertainment was excellent. Staff very helpful and friendly.

Stayed in August 2023

Good place snd good personal.

Stayed in July 2023

The bed and pillows were a little uncomfortable

The food was excellent

Stayed in June 2023

The Room was nice but the sofa bed was not very comfortable. Nightly Entertainment was hit or miss - Two of the shows were quite good. Hotel was very quiet after 11pm - Nothing to do once the bars closed.

Nice hotel with nice facilities Food was great with lots of variety each day. It was nice to have access to the water park each day the kids loved it. Staff were friendly overall. Hotel was very clean.

Stayed in June 2023

A couple of us in group found beds a little hard and wasn't much evening adult entertainment but we were in a group so didn't matter at all.

Lovely hotel with a access to water park, not too busy, could nearly always find a sun lounger round the pool and loads at Waterpark (Waterpark is salt water) , breakfast was good - nice selection of everything you could want. Staff were great and very friendly towards the kids, Always got a table easy at breakfast. Quite a quiet area so was perfect for just a few days, we didn't need any longer.

Stayed in May 2023

The waterpark is definitely worth doing only with the hotel not on its own

I loved the hotel and the staff were amazing! The breakfast was nice too! We stayed in one of the two bedroom suites - great value for money

Stayed in October 2022

The majority of the staff were helpful and pleasant including the manager and the lady on the restaurant in the morning but Juan on the front desk clearly does not like the British - poor attitude. He is not suited to a customer service role. Also the lady at the restaurant in the evenings accused my husband of not paying and then didn’t apologise after she finally realised she had actually been the one to take the payment from us for dinner. Also, we paid to eat a few times and some of the desserts were still frozen each time. They need to sort that out as I well the food was good. The hotel is more like 3 star - looks cheaply furnished. Bathroom has no storage and shower is tiny. The pillows were not fit for purpose and the balcony furniture needs replaced. The hotel has very little nearby by way of restaurants and shops.

The breakfast was very good - lots of choice and the bakery items and pancakes were lovely. The waterpark was brilliant for the kids - this made it for us, perfect for them at age 11 and 12. The hotel was clean. Good bus service to Punta Prima every hour and driver was very pleasant.

Stayed in October 2022

The meals were mainly pork, bacon or ham. More variety would be better.

Stayed in October 2022

Meal times to regimented,bar closes at 11 and all lights out at 12 the hotel just caters for children and nothing for adults.punta prima is very quite so if your looking for a bit of night life forget it.If they had stopped alinclusive bar at 11 then stayed open till 1 but had to pay for drinks it would have been better it didn't feel like a holiday having to go to bed at 12.

From check in to check out staff were very nice always smiling and helpful.Thanks to Virginia who cleaned our room lovely lady.

Stayed in October 2022

bar employee very rude

location comfortable

Stayed in September 2022

The adult entertainment, was mainly kids entertainment in the evenings.

Good value, good location and facilities including waterpark. Would go again

Stayed in September 2022

small rooms

outside, food..

Stayed in August 2022

Good fresh food. Good selection of salads and lots of fish& seafood

Stayed in August 2022

We played the pool table alot and running off a bit, told the staff, so hopefully it will be fixed, but overall a beautiful place tbh

Fantastic hotel in a brilliant location, very clean and the food buffet is superb, a fantastic wide range of delicious food and staff are friendly and helpful

Stayed in July 2022

Bit pricey, not much around BUT there is the free bus and the train is a few euros and nice.

Hotel was immaculate, not far from the airport, drinks were nice, food was great. the splash park is a must for families! we loved it. most staff were brilliant, they also left a birthday note for my daughter which was much appreciated.

Stayed in July 2022

The air-conditioner unit was not powerful enough to cool down the bedroom.

The staff is very friendly and the swimming pools are great.

Stayed in July 2022

There was very little vegetarian/ vegan options available during meal times.

Really enjoyed getting away for a while and enjoying the sun whilst visiting Menorca. The property was comfortable and clean and all staff were incredibly friendly!

Stayed in June 2022