Was a little out of way for us as we were only B&B so wanted to eat out and nothing nearby.

Very clean comfortable hotel. Staff were all lovely and very friendly.

Stayed in April 2024

Can’t think of anything!

Extremely clean, beautiful design, staff went out of their way to accommodate any requirements. The prestige area on the 6th floor was beautiful and well worth the upgrade - really advise you do that!

Stayed in May 2024

nothing

Staff is genuine friendly and helpful. Which adds an extra to the great hotel.

Stayed in May 2024

Very friendly staff, great size pool, and lots of special little things such as caja on arrival and at breakfast one morning.

Stayed in April 2024

I had a room facing the lifts so the mornings were noisy from outside the corridor.

Staff was super friendly, good breakfast, nice bathroom

Stayed in May 2024

That's definitely not a fault of hotel, but weather:)))

During my stay at the hotel, I was genuinely delighted with the heated pool. It was a refreshing experience, especially since it wasn’t crowded. The restaurant offered a diverse menu, with plenty of fish options available every day. This culinary variety definitely contributed to my overall enjoyment. Additionally, the welcome drinks served in the mornings and evenings were a delightful touch, lifting my mood and adding to the positive atmosphere.

Stayed in May 2024

Everything was great . Fantastic 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Stayed in May 2024

Heated pool, attentive roomservice and most of the staff very friendly. All in all a lovely stay )))

Stayed in April 2024

It was quite far out of town

The front desk staff were outstanding.

Stayed in April 2024

Very clean, absolutely lovely staff!

Stayed in April 2024

Having a premium or premier seating in the restaurant and only they can access the top floor pool and roof terrace.. kind of a shame they promote these features so much but you have to pay through the nose

Loved the hotel, the people and the food

Stayed in April 2024

We had a view of a building site which was a bit disappointing, although not a dealbreaker!

The location, the pool area, the staff were really friendly.

Stayed in April 2024

No double beds (just singles pushed together).

Nice vibe, hotel & pool areas tastefully done & clean. Great location & a nice coastal walk into town.

Stayed in March 2024

The room is too small

We had a Good breakfast, the hotel is in a quiet location. The room is small, but was very clean and fresh, with a nice sea view

Stayed in October 2023

Hotel is not transparent about Star Prestige package. You get access to the rooftop, however there is no information about limited times for food (every day only for 2 hours from 10-12 and 16-18, besides these times food is taken away). Alcohol is only available from 10-19, after 7pm they take also take it away. If you're not planning to just sit in the hotel all day, it is not really worth the price.

Very nice hotel in quiet location. Staff was very helpful and friendly. Room was clean, breakfast variety was standard. Rooftop area with the pool was beautiful.

Stayed in October 2023

There was nothing to not like

Excellent

Stayed in October 2023

Bed was small and two singles pushed together.

Pool, drinks and food were great.

Stayed in August 2023

Nothing

Amazing, so much choice, service fantastic, staff absolutely lovely, 10/10 for us

Stayed in September 2023

It showed a Pool in the advert that you had to pay extra for. Couldn’t even go up there to look at the view.

Close to the sea and lovely location

Stayed in September 2023

1-Bedroom: Mine was a double bedroom and a noisy one at specific hours. I could hear the beeping of the buses when they were reversing so that they could rejoin the road, both in the morning (4:30 a.m.) and afternoons (16:00-18:00 pm). 2-VIP day pass: the cost of this depends on your room category and you pay the difference. In my humble opinion, the price was ridiculously excessive for a rooftop in Santa Eulalia-it costs the same as an Ushuaia experience (105€), which I personally prefer. It’s clearly up to one’s taste and willingness to where to spend their money.

1-Food 2-Staff 3-Location

Stayed in August 2023

Cleanliness

Stayed in August 2023

Elevators took a while - we often took the stairs but would be difficult for anyone on an upper level or in need of wheelchair access Taxis around 6pm were also difficult due to Nikki Beach being so close - just something you need to plan around Live musician at breakfast on the patio was VERY loud - it also deterred a lot of guest (they would walk out, hear the music and walk back in) Air conditioning didn't blow us away (no pun intended)

Big variety at breakfast with pancake and egg/omelette stands Pool and pool area is big and clean All staff were friendly and helpful Constantly being cleaned by staff

Stayed in June 2023

Hard to find a bed anywhere around the pool. Lots of the areas you see in photos of the hotel are actually reserved for privilege guests so you cant use them with a normal room.. I.e the roof terrace is not open to sea view rooms and only suites of some kind. Meals are "ok" but after a few days you will be fed up of same thing all the time and not everything is really fresh or well cooked :-( Fruit salad for example is often squishy because it's been there too long. We rented a car and it was usually OK to park close to the hotel but we did struggle on 2 evenings. I did read there was no official parking so I had checked on Google maps before I booked the rental. Finally, location is nice but quite secluded. If you like to walk to a town or leave the hotel for anything by foot then you csnt here. We took taxis every night to different places and peak times were very very difficult. On Friday night around 7pm we waited more than an hour. Obviously not the hotels fault at all but it's something to think about.

Front desk Staff were amazing! 😀 Hotel was super clean and generally very well maintained. A/C worked perfectly in the room. Twin side sea view was spacious enough with 2 single beds but more like a good 3* than 4 which is the official rating. Dinner can we swapped for lunch without any pre notice and this was great. We only did it once but appreciated it.

Stayed in July 2023

Everything was as described 👍🏼

The staff were amazing, we travelled as a group and one of our friends became ill and it turned out to be serious. The hotel staff couldn’t have done more to help, they organised doctors and nothing was too much trouble - amazing thank you.

Stayed in June 2023