Passeig Maritim, s/n, 08398 Santa Susanna, Spain
#25 of 44 hotels in Santa Susanna
Guests' ChoiceBased on 111 hotel reviews
7.8Cleanliness
8.2
Comfort
8.1
Location
9.0
Facilities
7.9
Staff
8.4
Value for money
7.8
Free Wifi
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
Liviu
BelgiumBeds comfort could be better.
Great value for money! Perfect location, wonderful landscape design, everything easy and family-friendly.
Stayed in May 2024
Reviewed: October 6, 2023
Areti
SpainPerfect set up of facilities, really next to the beach. One of the few locations that are away from the street. The room was básic, but the view excellent. Overall a great experience although the personal in reception was rude, overwhelmed when there was people and clearly not appropriate for the position.
Stayed in October 2023
Reviewed: September 23, 2023
Milutin
SerbiaIt definitely doesn't deserve 4 stars, but with some improvement, it can earn them. General - The beach bar is too expensive. - If you happen to get a room with a sea view, good luck. Every night, there was loud music in the bar, making it difficult to sleep on some days. - The cleaning lady was literally thrashing rooms while cleaning. It was very loud; it sounded like she was training for a strongman competition rather than cleaning the room. - While the hotel's exterior is charming, some areas inside could benefit from renovating. Room - The BEDS ARE SQUEAKY. I cannot stress this enough. It's not fun when you can hear people in the room next to you moving on the bed in the middle of the night. - The walls are not so thin, but not so thick either. - Towels were not changed every day. During our 8+ day stay, we only got 1 towel change. - There weren't many electrical outlets in the room. - The air-conditioning could use some cleaning; it triggered our allergies. - The TV channel selection was limited, especially for international guests. It would be nice to have a more diverse range of channels. Restaurant - Some staff members were not pleasant at all. - The coffee is a disaster. - Breakfast could use some daily variety; having the same breakfast for 5+ days is not enjoyable. - We were missing fruit for breakfast; there was an abundance of fruit for dinner, but nobody actually ate it. - Some pastries were a couple of days old. - Some dishes that they prepared were really unappetizing. Something may look good, but after the first bite, it can make you sick. - Glasses and plates were always dirty. - If we didn't order drinks with our dinner, we received strange vibes from the waiters. It's as if they were pressuring us to order drinks. - It would be useful to have vegan, vegetarian, gluten-free, dairy-free, and sugar-free labels for the dishes. - The tomatoes tasted like Serbian tomatoes grown in a lab in December.
We thoroughly enjoyed our stay here, so we'd like to provide a concise review. General - The location is perfect, as it's just a 3-minute walk from the train station. - Check-in and check-out were effortless. - The beach is so close that you can hear the sea from your room. - Housekeeping serviced our room daily. - We were fortunate to get a room with a sea view, so we didn't hear the train at all. - There is a convenient parking lot behind the hotel where you can leave your vehicle. - There are two large supermarkets, Lidl and Carrefour, within walking distance. - There is a vast beach right in front of the hotel. - The safe was free and incredibly useful. Room - The room was consistently clean. - The curtains were effective in blocking out sunlight. - The air conditioning worked well, even when we were not in the room. - The WiFi was exceptional. - The shower was cleaned daily, and there was always hot water. - The refrigerator in the room was good. Restaurant - Some of the staff members were exceptionally pleasant. - There was plenty of seating available. - The restaurant offered a variety of food choices for dinner.
Stayed in September 2023
Reviewed: September 17, 2023
Sarah
United KingdomOnly fault I have , is it would have been nice to have hot drink facilities for the mornings .
Very helpful staff at reception …lovely clean room and great outdoor facilities .
Stayed in September 2023
Reviewed: August 31, 2023
Haitham
GermanyTransportation from the hotel to the airport was difficult and expensive
I loved that the hotel was clean and that it had beautiful activities. The hotel location was more than wonderful
Stayed in August 2023
Reviewed: August 29, 2023
Bladeh
Czech RepublicThe shower was showering everything except me and the shower outlet was kind of blocked
Location, staff, excellent food.
Stayed in August 2023
Reviewed: August 23, 2023
Danubia
HondurasShort Spa time slots from 15h-19h
Good location front sea
Stayed in August 2023
Reviewed: August 13, 2023
Venera
Czech RepublicLocation is quite by the sea, nice view. The swimming pool looks nice but dirty, busy but always possible to find a space.
Stayed in July 2023
Reviewed: July 3, 2023
Sneha
IndiaHad a wonderful stay at Caprici Beach resort with my husband. Was welcomed by the smiling faces at the front reception and overall staff is very good. I did request for a beach facing (front side room) and I'm glad that I got one. The view from the room was breath taking. The hotel has everything you need - A nice buffet breakfast with lots of varieties ( i felt veg options were less though), an outside bar that plays live music in evening and serves amazing drinks and a very nice swimming pool where you can relax when not on the beach. My stay was just 1 night but I felt I should have stayed more. Will definitely visit it again.
Stayed in May 2023
Reviewed: May 21, 2023
Sinrut
United States of AmericaCould use a coat rack in room and an extra waste basket would be nice. Safe was not free.
Very nice location ! Good food and friendly staff
Stayed in May 2023
Reviewed: November 13, 2022
Olena
United KingdomHotel is very nice furnished, has the open lounge/pool space...very convenient. Location is good...based on 1st line, beach is very close.Hotel has 2 beaches. Rooms are nicely decorated, facilities and sauna area are good...there are 3 internal pools with different water temperature, sauna is very hot what is fantastic. The view from balcony is very nice...sea view just beautiful! Restaurant is nicely decorated, good service and food is good...I enjoyed by everything. The chef cooking the dinners in the open space every evening. Live music at the bar in evenings.
Stayed in September 2022
Reviewed: September 30, 2022
Ewa
IrelandNothing
The pool and beach was great
Stayed in September 2022
Reviewed: September 11, 2022
Adrianna
PolandVery comfortable and quiet place to relax. Room was spacious and clean. Breakfast and dinner was fine, there was always something tasty to find. We stayed in September so you could see that the season is almost over, it wasn’t crowded at the pool area, beach or bar. We loved that. There’s a bar outside, just between the beach and the pool with great choice of drinks and lunches. The train station is just next to the hotel which makes it easy to explore Barcelona or Girona. We definitely recommend that hotel for those who want to relax, enjoy the sound of a sea and from time to time go someplace else.
Stayed in September 2022
Reviewed: August 29, 2022
Ms
IrelandIt would have been nice to be able to purchase. an English newspaper or magazines at the hotel. No cold milk for tea at tea/ coffee machines, had to use warm milk. Lunch time very busy, long wait time , went else where for lunch.
Hotel was clean, in a good location right on the beach. Food was good, good variety.
Stayed in July 2022
Reviewed: August 20, 2022
Jana
SlovakiaRooms were small and very basic, no possibility to hang wet clothing.
Location close to the beach, hotel pool and possibility to bring pets
Stayed in July 2022
Reviewed: August 18, 2022
Ailoi
GermanyEverything you have to pay extra for drinks ,beer, wines, Billard,.
Stayed in August 2022
Reviewed: August 13, 2022
Evelyn
IrelandBedrooms abit small for 4 people
Breakfast was good, dinner ok, hotel lovely, rooms a little small for 4 people
Stayed in August 2022
Reviewed: August 6, 2022
July_gjm
Ukrainebreakfast was delicious and balanced
Stayed in July 2022
Reviewed: August 1, 2022
Andrei
FinlandThe room is to small for the family of four. Minimum furniture. It seems like it was a standard room for two persons with removed furniture and added extra double-sized bed. Very little space to move. However, as we didn't spend much time in the room and used it only for sleeping, this was acceptable. The breakfast is sub-average, the choice of food is rather limited. The quality of food could be also better. The elevator cabins are small, four persons maximum. Very often you need to wait your turn to enter the cabin or use a staircase. It was OK for us, but might be a problem for the aged person.
Excellent location, very close to the beach and local train station. Good and not so expensive cafeteria / bar at the seaside of the hotel. Personnel is friendly and responsive. Room was clean and the beds are comfortable.
Stayed in July 2022
Reviewed: July 17, 2022
Tetiana
UkraineBad sound insulation between rooms
Very good location and tasty food!
Stayed in July 2022
Reviewed: July 2, 2022
Annette
Germanyif your room overlooks the bar it’s quite noisy
I liked the pool and outside area right on the beach promenade. Also the entrance area is very nicely done. rooms have balconies which is great.
Stayed in July 2022
Reviewed: June 26, 2022
Tegan
SpainNot enough pool chairs. Despite having left a towel to go and eat, upon return someone had taken the towel off my chair and took it. Really disappointing there was no regulation for this. Also you have to pay for the sauna. Should really be free.
Good breakfast and location right on the beach. Facilities are great, especially the spa.
Stayed in June 2022
Reviewed: June 20, 2022
Melissa
FranceWhile the hotel had an older architecture it was actually fully renovated inside with fresh, clean and modern amenities.
A hotel right on the Platja de dunes Beach and opposite the Santa susanna station to Barcelona. Fantastic location to relax and enjoy the Costa brava
Stayed in June 2022
Reviewed: June 14, 2022
Alexandra
SwitzerlandInternet not working. Almost everywhere around the hotel. Noisy because the doors slam and it shakes all your bed & room walls. This is the most disturbing. Cleaning staff can be educated to hold the doors at least
Beautiful sea views and comfy rooms
Stayed in June 2022
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