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Reviews of Balneario de Cestona This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Paseo de San Juan, 30, 20740 Zestoa, Spain

#4 of 4 hotels in Zestoa

Guests' Choice

Review Score

Based on 104 hotel reviews

6.4

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.7

  • Location

    7.6

  • Facilities

    6.1

  • Staff

    7.7

  • Value for money

    6.3

  • Free Wifi

    5.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 7, 2024

    7.0
    Adequate for a short stay
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights

    The welcome was not very welcoming, and the check-out took a long time because one of the two receptionists didn't want to bother with dealing with me (he was very busy staring at something intensely), so I had to wait until his colleague became available. The walls are very thin, so pack ear plugs. The bed was not comfy.

    The place has a nice location, the room was spaceous and the breakfast good.

    Stayed in May 2024

  • Reviewed: March 26, 2024

    7.0
    Very nice Spa
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Spa Access
    • Stayed 1 night

    Historic hotel/balneario with a gorgeous Spa Very friendly staff

    Stayed in March 2024

  • Reviewed: August 26, 2023

    6.0
    We booked very last minute (same night) as desperate & travelling on to Bilbao port next day. Expensive for basic ac
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    1. First room allocated was in adjacent block some walk away from Main reception. I had my 5yr old son with me. Looked more like a basic hostel than a hotel room, very basic, no air conditioning & bathroom very uninviting. 2. Very small old fashioned lift, only room for a few people, more like a porters lift. 3. No air conditioning in any rooms. 4. Property in need of major expenditure to bring it all up to speed. Felt & looked in a time warp. Could be amazing. 5. No swimming pool for children. I was hoping to take my son swimming in the morning before leaving but it’s only a spa pool and children not allowed.

    1. Last minute availability as it has plenty of rooms & we hadn’t booked anywhere ahead of our travel. 2. The response of the reception staff when I asked to move rooms. 3. The breakfast & amazing huge dining room/hall. 4. Free parking.

    Stayed in August 2023

  • Reviewed: August 7, 2023

    7.0
    Full of charm needing a renovation
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The patine The character The history of the place The location

    Stayed in August 2023

  • Reviewed: August 6, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    They did not advertise in booking site that dogs can not get into the breakfast salon, and we paid in advance for breakfast The staff were nice enough to let us take the breakfast to the terrace

    Very nice outside area Rooms are clean but there are molds in many places

    Stayed in August 2023

  • Reviewed: July 30, 2023

    7.0
    Amen!
    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Mattress, pillow’s.

    Original, different.

    Stayed in July 2023

  • Reviewed: October 3, 2022

    7.0
    Comfortable for overnight stop travellers to Spain from uk
    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No tea or coffe facility in room

    Comfortable and aqduate

    Stayed in September 2022

  • Reviewed: September 7, 2022

    7.0
    Great place for a rest when travelling
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nobody laughed. It's like nobody was enjoying they're life.

    It's right over the border in Spain.

    Stayed in September 2022

  • Reviewed: September 4, 2022

    7.0
    For a short stay it’s good, it’s a shame the building isn’t renovated.
    • Leisure trip
    • Family with young children
    • Triple Room with Spa Access
    • Stayed 1 night
    • Submitted from a mobile device

    It wasn’t clean.

    Beautyfull location, it once was a great building.

    Stayed in August 2022

  • Reviewed: July 6, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Spa Access
    • Stayed 1 night
    • Submitted from a mobile device

    In need of some serious money spending on it

    beautiful old building in lovely location

    Stayed in July 2022

  • Reviewed: June 29, 2022

    6.0
    A very good place for a writer or a filmmaker. Here, you can get imagination
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    A good breakfast. But the best is the general atmosphere. With a lot of things and ghosts from the year 1893 !!! Maybe less comfort than a standard hotel but a real and good (his)story ! Strange and funny big house !

    Stayed in June 2022

  • Reviewed: June 16, 2022

    7.0
    beautiful place with a strong history and the location is also unique
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    did not stay long enough to realize what was maybe not great

    stylish, authentic , nice crew and great location, go there if you need a spa

    Stayed in June 2022

  • Reviewed: September 30, 2021

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room with Spa Access
    • Stayed 1 night
    • Submitted from a mobile device

    Overall, it’s a nice hotel but needs some updating.

    It’s located in the beautiful Basque region in the mountains. Absolutely beautiful location. The hotel is also a sanatorium. The room was comfortable. Staff was friendly. Breakfast was good, continental style. Parking is secure. There is access to the pool, but you must make reservation due to COVID restrictions. The nearest town, Zestoa, is about a 15-minute walk or 2-3 min drive.

    Stayed in August 2021

  • Reviewed: August 30, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    It seems run down and not taken care of. The room seemed like it was cleaned a long time ago but had dust bunnies all over the floor. The pool and restaurant weren't open because of COVID so that can't be counted against them but the price was high for just a room.

    It's a beautiful location.

    Stayed in August 2021

  • Reviewed: August 20, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 9 nights

    1. Very thin walls (you can hear your neighbors watching tv, and talking) 2. Humidity 3. No wifi

    1. Special room for the bikes 2. Localisation of the hotel 3. Nice and kind stuff 4. Big and free parking

    Stayed in August 2021

  • Reviewed: August 11, 2021

    5.0
    A whiff of the past
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    The bedhead of the bed we slept in had mildew all over it. We had to clean it with toilet paper before we went to bed to avoid breathing too much of it during our sleep. The hotel seems so huge that the staff must be overworked. The hotel has a lot of potential and some renovation would really do some good.

    It is difficult to find a hotel with free rooms close to Loiola. We were happy and thankful to find Balneario on our way. The dining room of the hotel is beautiful. It reminded us of the Titanic. The hotel displays a lot of photos and memories from the early 20th century which gives charm to the place.

    Stayed in August 2021

  • Reviewed: April 14, 2024

    8.0
    Would love to come back and take another go at the spa, we were just travelling through this time.
    • With a pet
    • Business trip
    • Family with young children
    • Triple Room with Spa Access
    • Stayed 1 night

    The spa was a great experience, lovely waterjet massage. The old fashioned grandeur of the hotel is very filmic and cozy

    Stayed in April 2024

  • Reviewed: April 7, 2024

    10
    Will come back for longer as soon as possible.
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Loved all of it!

    Loved it!

    Stayed in April 2024

  • Reviewed: October 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Termal Offer in Double or Twin Room
    • Stayed 1 night

    the restaurant was a bit expensive for the quality of the meals

    the ancient splendour of the building

    Stayed in October 2023

  • Reviewed: August 28, 2023

    9.0
    Art Deco gem
    • Leisure trip
    • Couple
    • Termal Offer in Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was nothing to dislike unless you were particularly fussy. You get what you pay for and it was excellent value for money

    Wonderful art deco hotel,getting a little tired but for the price it was a great place to stay. The food in the restaurant and bar area was excellent value for money and well executed. The spa was really good and invigorating. The architecture was fantastic if you like Art Deco ,beautiful corridors. All in all a very pleasant stay

    Stayed in August 2023

  • Reviewed: August 18, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in August 2023

  • Reviewed: August 14, 2023

    9.0
    Ideal para descansar
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Lejanía

    Lindo entorno

    Stayed in August 2023

  • Reviewed: August 9, 2023

    1.0
    Unpleasant
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    What a God awful place. The staff were rude and unfriendly. The building was dilapidated and the rooms were awful and urgently in need of renovation. The food was simply horrible. A hugely expensive mistake.

    Nothing

    Stayed in August 2023

  • Reviewed: August 6, 2023

    9.0
    Amazing place.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms a bit more modern.

    A formidable place surrounded by forests and a river crossing next to hotel.

    Stayed in August 2023

Showing 1 - 25

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