some of the reception team can be more friendly

Room was good , clean and comfortable location amazing , a walk on the beach and in the local market Parking is a bit expensive but you can park outside for free but you walk around 500 Meters

Stayed in May 2024

Too many people at the swimming pool/garden and spa. Staff could control people waves.

Huge choice for breakfast in a sunny restaurant. In room amenities.

Stayed in May 2024

Your front door security guard during our visit was unfriendly and un welcoming . We acknowledged him with a morning greeting a number of times which received zero response ! A real let down as everyone else was so great . A special mention to Martina at reception who was just delightful. I would employ her tomorrow if she ever visits Australia .

Overall design and layout , friendly welcome

Stayed in May 2024

Sometimes there is some noise whenever other customers celebrating in the lobby late at night

I loved this property, the restaurants, the swimming pool and the cleanness of rooms, it’s really elegant and I absolutely recommend it

Stayed in May 2024

car parking is paid , it's supposed to be free for hotel residence

location is marvelous and staff are exceptional

Stayed in May 2024

nothing

beautiful design. very clean. very good breakfast. very good pool & spa area. allowed to use all facilities before check-in and after check-out

Stayed in May 2024

Nothing

Beautiful design, loved the amount of pools, seating areas and sun beds especially the cabanas (although hard to secure as in very high demand)!

Stayed in May 2024

car parking is not included in room fare

staff are extremely friendly and spiritual

Stayed in May 2024

Layout, location, 5 min walk to train station, 15 min walk to Mall, Carrefour & Anytime Fitness Gym. Staff were lovely. In particular two young gentlemen in Reception. Oriol & Samuel. Customer service was exceptional. They were so helpful, friendly, obliging, always had a smile.

Stayed in May 2024

Many people playing "petanca" (and making lots of noise) in the playground next door. They did not respect the starting hour, which was 10AM, starting every day at 8AM...

Very friendly staff, amazing food for breakfast and dinner :)

Stayed in April 2024

Like the around the clock availability of the staff.

Stayed in April 2024

Not much, outdoor pools were very cold!

Amazing hotel, really relaxing, great staff, fantastic facilities.

Stayed in April 2024

Todo en general , expectacular

Stayed in April 2024

Nothing everything was perfect so worthy of 5 stars

Loved how everything was so close and the staff were so helpful

Stayed in April 2024

Nothing

Breakfast was great, the buffet dinner was amazing we ate there twice, food quality was exceptional, variety was amazing, and the desert display was top class, now I need to look at losing the few pounds I put on😂

Stayed in April 2024

Beautifully maintained, great choice of bars, restaurants and places to relax. Brilliant food. Impressed that there was entertainment, given that the main season is yet to get underway.

Stayed in April 2024

Nothing bad things to say honestly

excellent breakfast, super clean, well organized, beautiful views at the swimming pools.. location of Bamboo Restaurant with amazing food and view

Stayed in March 2024

Nothing.

Absolutely perfect hotel! Big rooms, excellent breakfast, relaxing SPA. Staff was great!!!

Stayed in March 2024

The fact that there was only instant coffee and no coffee maker in the room seemed strange for a hotel of this quality. We also were really sad that they didn't inform of us of the activities when we checked in – we would have loved to join the cocktails workshop but didn't find out until after it had ended :(

The breakfast was absolutely amazing and all of the spaces from reception to the restaurants, lounges, and rooms were gorgeous! We really felt like we were on a luxury vacation for our whole stay.

Stayed in March 2024

Very little except for the hotel music carrying on until late

Food was excellent

Stayed in February 2024

We went in February as we come from Australia and didn’t know that nothing out side of resort was open All the other resorts where closed very airy It's like a ghost town that time of the year

The Resort was fantastic Best buffet breakfast I've ever had Spa facilities where unbelievably good

Stayed in February 2024

Todo en general

Stayed in February 2024

Buffet was cold, although very good selection Got a corner room and in shade, no sun on the balcony. Asked to be moved and they were fully booked, but was supposed to move us on 2nd day and didn’t arrange this.

New, modern, clean Spa was amazing!

Stayed in January 2024

There was an international body-builder convention the week I stayed. It was impossible to use the gym at any time and the dinner space was super busy because those people eat a lot. Not the hotel's fault though.

The facilities are prime, multiple pools outdoors, the online booking system for the pool, spa, and room service works really well. The rooms are in great condition, nothing was missing. They host live music or live shows every night and the quality was great to enjoy some cocktails and drinks. The included dinner was delicious, great variety of salads, tapas and others, great value for the price, same goes for breakfast. The spa is amazing, had a pleasant time. You cannot get any better for an almost all-inclusive stay. Good connection to the Train connecting from Barcelona and close to the north side of Cataluña.

Stayed in November 2023