The 30 min drive through the dirt road to reach the property was a bit rough for us driving a sedan, but we managed and were relieved to make it to the hotel without the car breaking apart. The natural pool area had a bit too many bees around, so it was tricky to enjoy our drinks 🙃! The bees were chasing after anything with the faintest smell of sugar. The restaurant servers could benefit from some ‘hospitality’ training but I would say the same about almost all restaurants throughout Punta Cana, outside the all-inclusive hotels. I don’t understand how a country that relies so much on tourism can have so many non-attentive servers.

Extremely charming, quiet, secluded eco hotel with amazing views. A break from the every day beach trips and all the tourist traps. We were not aware of the natural pools and we all, adults and kids in our group loved them! Note that we came early afternoon on a Thursday, so we had the entire property pretty much to ourselves. By Friday afternoon, a tourist bus came for a buffet lunch at the on-site restaurant and to spend time at the pools, so it got a bit crowded for a few hours, but it got quiet after they left again and we continued to enjoy the property until the natural pool closed at 6pm and then drove back to Punta Cana. The personnel at reception was attentive and gave us information for a tour to the Haitises (highly recommended by the way). This was by far, our favorite short trip of our entire 3-week stay in DR. I think that coming mid-week helped avoid the crowds too.

Stayed in August 2024

Just the access road.

Love the place, the natural pools and the surroundings and stonning views of Samana bay.

Stayed in July 2024

We loved the hotel and the staff. Note that the Sunday we were there the pool got quite crowded with folks with day passes. The evenings were perfect.

Stayed in March 2024

Nothing

View from the balcony, Wilfred the guide, the location in / near Los Haitises NP.

Stayed in February 2024

ALL the stairs and climbing. If you have any mobility issues, you're going to struggle to the pool and back to the hotel. While I also appreciate that the "natural" atmosphere is trying to be maintained, it would be nice to have some atmosphere music playing at dinner. We had to request this. Also, as a couple of people in our party retired early because they weren't feeling well, a TV in the room would be nice, as there isn't anything to do at night. We entertained ourselves with music, playing dominos, cards with family and drinking wine, but other than that, there's nothing.

The surroundings are stunning, the natural pools and waterfalls beautiful. The rooms are very clean, comfortable and unique. The restaurant really nice and the food delicious and well priced. The staff are wonderful, polite and very accommodating.

Stayed in January 2024

Somewhere to just sit and read a book with a nice view would be nice.

We are a visibly queer and trans couple and the staff was very friendly and unobtrusive. Beautiful views. Access to the natural pools is beautiful, nobody there during the weekdays. Hiking with the hotel's tour guide was great.

Stayed in October 2023

The food was not as good as it used to be in the past. But maybe because there was no buffet, due to the very low occupation.

Unique hotel in a very nice location

Stayed in September 2023

The chairs in the room are not comfortable, except the rocking chair, and all tables are very low. It's very difficult to work.

The view and the natural pools are awesome. Also the tour was very interesting.

Stayed in August 2023

the road to get to the hotel is very rough be prepared.

This location is a short walk downhill from the beautiful pools. it is more peaceful for me worth the walk. the location to the National park is amazing and allows for excellent tours of the park via foot, small boat or kayak. no worries about making reservations the guides come every morning to the hotel.

Stayed in August 2023

I was expecting a porch but my room did not have any.

The view was excellent The decor was beautiful

Stayed in July 2023

Hard bed Our deluxe room shared a door with another room and we could hear absolutely everything going on there The restaurant pricing was confusing - sometimes à la carte (affordable), sometimes buffet (pricey)

Amazing view from the room Helpful staff On-site dining was tasty The hotel offers tours of Los Haitises and kayak rentals Very quiet at the end of the season (late April) Loved the secluded feeling

Stayed in May 2023

The menu could be more appealing

We are returning guests to this property is a great opportunity to get away from the bustle and hustle of the busy beaches of bavaro! We love the rio and its falls. The menu could be more appealing, but great place to reconnect.

Stayed in May 2023

The walls were very thin, so on the weekend when it was busier, we could hear the neighbors talking and then snoring all night! I would highly recommend going during the week if possible.

The location was beautiful and the pools were simply amazing. It was peaceful during the week, the staff was great, and the room was fine. No A/C but a good fan, great shower water pressure, shampoo and soap included. Restaurant was good- it’s all a la carte so keep that in mind when you order!

Stayed in April 2023

The eco friendly environment.

Stayed in March 2023

The towels could be refreshed. wasn't clear if we could take our car up the back road to load our luggage when we left as there were several steps to navigate for our early morning departure.

Loved our view and the water features of the property. The hammock on the balcony was a bonus and it was very quiet and serene. The food was also excellent.

Stayed in February 2023

The menu was quite limited in choice. (It also seems to be very close to that of the hotel next door, so you don't get more choice by going there. There is a tour guide who attends the hotel in the mornings, but in our case he could not ensure availability for the day we needed (so we booked elsewhere). Shame. The room was sparse of furniture: Bed, bedside tables, one hammock and several dining chairs. Not much for US$75 per night, but the location and view almost compensated.

The hotel has a distinctive style and is very spacious. The view from the room over the valley was amazing. The staff were very helpful. The food from the restaurant was appetising.

Stayed in March 2023

Not all staff spoke English, but it was still possible to make us legible We were there during weekend/national holiday, there were a lot of external guests in the brother resort Paradios, was quite loud and made it impossible to enjoy the nature pools

Very exclusive location, overlooking the nature reserve

Stayed in February 2023

Apart from the pools, and a few hours in Los Haitses park, there isn’t a lot to do. but if just sitting by the pools is what you’re after then it’s perfect

beautiful place, stunning waters, and building. Lovely bedrooms with balcony and hammock.

Stayed in December 2022

The location middle in the nature, very friendly people and nice tours.

Stayed in December 2022

The wifi kept disconnecting because of electricity issues that apparently take time to be fixed

Very beautiful hotel in a very beautiful place, thr staff were super nice as well.

Stayed in October 2022

The music. Well we love music generally speaking but when sleeping in the middle of the jungle, which we don't do everyday, we rather listen to the birds and the forest of such a unique place. But they really like music a lot so that it's quite loud a large part of the day. On the second day, we were literally the only guests and had the music also for us alone. So we asked then to turn off the music which they did and said the music was for us. Well, that's nice but so I'm not sure whether they think that tourists are missing music or if locals (there were a lot on the first day) come to this place to listen to music. Would definitely recommend this place either way 👍

Many things. It's a very beautiful hotel in the middle of the jungle and the design of the hotel gives an authentic feeling (despite its concrete). The rooms are special and are also very pleasant. Besides the view on the valley is impressive. We did the boat and jungle hike that the hotel offers and it was really great

Stayed in August 2022

everything was perfect.

the property was beautiful the pool was beautiful everything there.

Stayed in July 2022

It’s on a secluded place which is hard to reach. Expected a little bit more for the price

supernice scenery, well equipped

Stayed in July 2022

A place where you want to go rest, listen to the water falls, the animals, the birds but whoever booked El Zumbador had an all night party blasting music until 245am and having conversations until 5am and where there were no securities to stop them?

Enjoyed mist if the time spent, specially the water pool and the serenity

Stayed in June 2022