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Reviews of ProfilHotels Mercur This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Vester Farimagsgade 17, 1606 Copenhagen, Denmark

#103 of 127 hotels in Copenhagen

Guests' Choice

Review Score

Based on 483 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    8.9

  • Facilities

    7.4

  • Staff

    8.7

  • Value for money

    7.5

  • Free WiFi

    7.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 17, 2024

    8.0
    My family enjoyed the stay.
    • Leisure trip
    • Group
    • Superior King Room Six
    • Stayed 1 night
    • Submitted from a mobile device

    Not enough tables.

    Good location, supermarket downstair, near to metro station and spacious connecting rooms.

    Stayed in May 2024

  • Reviewed: May 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Standard Triple Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The beds were really comfortable. The staff was amazing. The location was perfect

    Stayed in May 2024

  • Reviewed: May 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location and breakfast were excellent. Room was clean, but basic e.g. only one hardback chair for two guests.

    Stayed in May 2024

  • Reviewed: May 14, 2024

    8.0
    Perfect Location in the center of the city
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 4 nights

    street noises (train, fire truck/ambulance or police car?)

    It's in the center of the city. excellent location and you may walk to the city hall square and see the statue of Andersen or go to Tivoli and attend a free concert at Friday night. very convenient if you want to take metro, train or bus. You may see firework as well :)

    Stayed in April 2024

  • Reviewed: May 13, 2024

    8.0
    Basic but clean and within walking distance of many places
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Located directly opposite the train track, it didn't disturb me but some may not like it. There was only 1 sachet of hot chocolate in our room, when I asked cleaning staff for more tea bags/sugar etc it was like asking for gold. She gave me one only, I had to ask for another, then again for sugar, and again for whitener. All handed out one by one - I had booked a double room, so would expect more than one of things. It felt very stingey/cheap.

    Efficient and friendly check in, helpful information provided about getting around, really good choice at breakfast. Within walking distance of most places we wanted to visit

    Stayed in May 2024

  • Reviewed: May 13, 2024

    6.0
    old facilities, good value for money compared to other options
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 1 night

    the facilities are quite old and the rooms can get a bit noisy, especially in the bathroom. Water pressure wasn't too high

    location, close to parking spaces

    Stayed in May 2024

  • Reviewed: May 11, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Twin Room Four
    • Stayed 4 nights
    • Submitted from a mobile device

    Bit loud on the Friday night

    Great location and friendly staff

    Stayed in May 2024

  • Reviewed: May 6, 2024

    7.0
    Value you for money! It did the job, there are fancier hotels nearby but they cost obviously.
    • Travelers with friends
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Didn’t really have any issues but I think some people would have an issue with the noise from the train station at Vesterport that is over the road! Also the room may be small for some! I was happy enough though.

    Location couldn’t have been in a better position! Breakfast was good for what we paid and I thought my staff was value for money! Nothing fancy but did the job!

    Stayed in May 2024

  • Reviewed: May 6, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Extremly noisy, very next to curved railway tracks, anoying ironwheels screems day and nigth-almost continously

    Clean rooms, good breakfasts

    Stayed in May 2024

  • Reviewed: May 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    breakfast could have been better

    The location was walking from a major train station and most of the city was walking distanxe form hotel

    Stayed in April 2024

  • Reviewed: May 3, 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No bar.

    Location

    Stayed in April 2024

  • Reviewed: April 30, 2024

    7.0
    Comfortable stay
    • Leisure trip
    • Family with young children
    • Standard Queen Room Four
    • Stayed 1 night
    • Submitted from a mobile device

    The room was quite small and compact and didn’t have the same cosy feel to the previous room we had stayed in earlier that week

    We had stayed in this hotel a few days earlier and enjoyed our stay.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    8.0
    We were there two days and enjoyed the trip and hotel, above average and satisfactory.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    Really for the money there was nothing to dislike, as I've said above what's not to like.

    \we arrived and were checked in by Kristoffer who was very efficient and helpful, got the room sorted and went out for a wander. The breakfast was standard , eggs , bacon, and the usual , tea toast and orange juice. Completely adequate, nothing to complain about. The cleanliness was of a good standard , comfortable lounge. Location good, 5 minute walk to the station and tivoli gardens, and other places of interest. Good transport facilities.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    The hotel is well placed, with good breakfast and very good staff but needs renovation.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights

    The room in all needs updating especially the beauty salon and i do not like carpets on the floor in the hotel rooms. The room was not well cleaned during our stay.

    The beds were fine, we slept well. The room in all needs updating especially the beauty salon and i do not like carpets on the floor in the hotel rooms.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    It would have been good if it had been made clear that the bar was closed.

    Room was fine and breakfast was good. Staff were friendly and helpful. Bathroom well equipped. Location very convenient for station and city centre.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Very pleasant stay with the nicest bunch of helpful people. Would happily stay there again
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The only problem for me was that the mattress was a little soft I would have liked a firmer more comfortable mattress. It would also be nice to have the bar running a little into the evening in case we wanted a drink at the end of the day.

    The reception staff were impeccable. Both Gonçalo and Kristoffer were exceptionally friendly and helpful. Upon arrival we were shown the map of Copenhagen and guided to all the places that were pleasant to visit. When I had a problem with the hot water it was sorted within minutes. Even though the bar was closed in the evening it was still possible to get a latte at the end of the night . Overall a really nice place to stay at if you are looking for a budget hotel to stay at

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior King Room Four
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing.

    Good location, great breakfast, staff were helpful and friendly

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Great location and excellent facilities! Perfect for the city break
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No bar or restaurant open for residents

    Great breakfast and excellent location! All the facilities were very good and our stay was very enjoyable.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Main door of hotel lock at 00:00 and after you need to call staff to open it, they say that need to fix that just to swipe the card and door will open but this doesn’t work

    Crean and staff

    Stayed in March 2024

  • Reviewed: April 3, 2024

    6.0
    Ok, but high rate, WiFi not working.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    There were no room sleepers provided, and WiFi was not working at all.

    The room was good and has a nice city view through the window and was well-equipped with the amenities listed on the site.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing stood out.

    Central location. Cheap and comfortable. No issues.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    6.0
    Lovely city, hotel good value in a great location.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 3 nights

    The room was very basic. Comfortable but we thought we'd booked 3 single beds and it was a double and sofa which didn't work out great. Also the wifi didn't work at all during our stay.

    Location was perfect. Right next to the train station and walking distance to all of the sights and attractions.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    7.0
    Nice hotel, great location, reasonable rate and excellent customer service.
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I am OCD when it comes to cleanliness, so take what I say with a grain of salt. I didn't like the shower curtain, it puddled in the tub. It should have been a little shorter so that it didn't get shower scum on the bottom. The tile grout needed to be detailed Anyone walking in the bathroom would have notice that it was clean and well organize. I notice little things that occur with property over a period of time due to wear and tear. I happened to be obsessively clean.

    The Staff was amazing... friendly and extremely helpful about where to eat and sites to see. Kristopher and the Portuguese guy (sorry, never got his name) both were incredibly warm and gracious. The room was nice with a wonderful view. It was clean, well organize and functional.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 5 nights

    We where not satisfied with our room and it was changed. Very friendly and caring staff. Also liked the breakfast.

    Stayed in March 2024

Showing 1 - 25

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