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  5. Reviews of City Hotel Nattergalen

Reviews of City Hotel Nattergalen This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Hans Mules Gade 5, 5000 Odense, Denmark

#7 of 19 hotels in Odense

Guests' Choice

Review Score

Based on 367 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    9.1

  • Facilities

    7.9

  • Staff

    9.3

  • Value for money

    8.2

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms are on the small side and the room wasn’t spotless. Would have loved a kettle in the room, but have noticed this is not available in similar size hotels.

    Centrally located with friendly staff and breakfast available.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    9.0
    A warm and friendly family owned hotel. Exceptional staff and wonderful breakfast!
    • Leisure trip
    • Solo traveler
    • Small Double Room
    • Stayed 1 night

    There was some traffic noise from the street outside the hotel at night, but it settled down fairly quickly and I had a good night's sleep.

    Of all the hotels I've stayed at during a two week trip in Europe, the friendly, helpful and warm staff here were remarkable, and really stood out. I'd thoroughly recommend staying staying at the Nattergalen. The staff member who checked me in was friendly, professional and knowledgeable about Odense and the local area. The next day, another staff member was extremely helpful in assisting me with hiring a bike from the hotel, and getting everything set up for a local trip of around 60km. The buffet breakfast was excellent. A wonderful range of good quality breads, scrambled eggs, cereals, fruit and tea and coffee. The hotel is an easy 6-8 min walk from the central train station, so very convenient in that regard, and also very convenient for walking into and around central Odense.

    Stayed in May 2024

  • Reviewed: May 11, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    the parking has a limited car space , 10 vehicles, I guess, so when arriving late, it is full , you have to turn to park and check if you can park , my room was looking vintage like in the 50s, perhaps refresh the decoration .....

    near the city center, breakfast buffet included, small room but perfect , enough blankets and pillows

    Stayed in May 2024

  • Reviewed: May 6, 2024

    9.0
    Just match my expectations
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    The room could have more tv channels :D

    Great place, near the city centre and train station, super friendly staff and nice facilities. Breakfast with good products, and of course having coffee available 24h is always a nice perk for the guests :)

    Stayed in May 2024

  • Reviewed: April 30, 2024

    8.0
    My stay here was worth repeating!
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    Two (minor) things were missing in my bedroom: a safe and a water boiler for tea making.

    Staff was very friendly and helpful. Breakfast was modest but good. Room was spacious, clean, and nice and quiet. It was nice to have a coffee/tea/hot chocolate machine near the breakfast room, available 24/7.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    9.0
    I would like to come again
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    -

    Frii coffee , quiet room, near to railwaystation

    Stayed in April 2024

  • Reviewed: April 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Careful : Parking not included

    Very nice good breakfast close to the old town. Thank you !

    Stayed in April 2024

  • Reviewed: April 26, 2024

    8.0
    Great value in the heart of Odense!
    • Business trip
    • Solo traveler
    • Small Double Room
    • Stayed 1 night

    The bathroom facilities were a bit dated and unfortunately on my final night the pipes were blocked in my and the neighbouring room and they needed to call a plumber.

    I was in Odense for a conference. The hotel was in a great location, close to the train station, a short walk to restaurants and attractions, and bus to the Congress Centre. The hotel was quiet, even my room that was on ground floor close to reception. The breakfast was good, and you could make tea and coffee any time. There were spaces to to relax and do some work if required. The staff were very helpful and friendly.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Too small shower with annoying curtain, but this was probably only in my room. Breakfast could be better

    Very friendly staff. Free coffee. Hotel only a short walk from the city center.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    A pleasant stay exceeding my expectation
    • Leisure trip
    • Solo traveler
    • Small Double Room
    • Stayed 2 nights

    Excellent location Very cosy lobby, nice decorations. The options in the Breakfast are healthy and all what i like. Free coffee machine and hot water for tea.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    Very kind staff and great location!

    Stayed in April 2024

  • Reviewed: April 3, 2024

    9.0
    wonderful friendly hotel
    • Leisure trip
    • Solo traveler
    • Small Double Room
    • Stayed 1 night

    parking info could be explained prior to arrival.

    well located and wonderful staff

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 1 night

    The one thing I didn't love about the hotel was the size of the room. It has everything you need, but still feels a bit tight.

    Everyone was very kind. My kid and I felt so welcome for our holiday. Breakfast was really good. Only detail that made it short from perfect was there was next to no fresh fruit. The main purpose of my trip was to visit HC Andersen's house and the railway museum, and both of them were less than 10 minutes walking from the hotel, so location was great.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good value for the price

    Stayed in March 2024

  • Reviewed: March 2, 2024

    7.0
    Good
    • Family with young children
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty floor in room

    Staff an breakfast

    Stayed in February 2024

  • Reviewed: February 20, 2024

    7.0
    Third visit to this hotel
    • Leisure trip
    • Solo traveler
    • Small Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A couple of untoward issues occurred! They were dealt with, but shouldn't have happened. One was unsigned wet, white paint on the handrail of the stairs which I got all over my hand. I was incredibly lucky not to get it on my coat or bag. Only thing that might apply to someone else is the level of light in the bedroom is too low and one of the lamps didn't work. Traffic noise if you're near the road, which I wasn't until they had to change my room when the lock didn't work when I first arrived! Nevertheless, I will stay here again and would recommend it. Staff very friendly.

    Great breakfast, comfy bed, lovely stylish very Danish lounge, tea and coffee always available, very friendly staff. Hotel is in a nice location. In the summer, the roof terrace is excellent. I will stay again and have been here twice before. Feels safe and quiet.

    Stayed in February 2024

  • Reviewed: February 17, 2024

    7.0
    Nice place, great staff
    • Leisure trip
    • Solo traveler
    • Small Double Room
    • Stayed 3 nights

    The breakfast needs to be improved. Quite basic. It was ok, but could it be better?

    The staff and the location

    Stayed in January 2024

  • Reviewed: February 16, 2024

    8.0
    Nice, clean, cosy
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very fancy rooms, nice decorations and cosy feeling

    Stayed in February 2024

  • Reviewed: February 4, 2024

    9.0
    Wonderful
    • Business trip
    • Group
    • Small Double Room
    • Stayed 2 nights

    There was not breakfast available very early morning before official time.

    Stayed in January 2024

  • Reviewed: December 27, 2023

    8.0
    Good value for money
    • Business trip
    • Group
    • Small Double Room
    • Stayed 2 nights

    Nothing

    The location was very good, near the railway station and the main streat. The breakfast was good and the staff very nice.

    Stayed in November 2023

  • Reviewed: December 7, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double Room with Extra Bed
    • Stayed 2 nights

    the room was quite small, although clean

    Position, mood, clearness and hotel organisation was fine.

    Stayed in November 2023

  • Reviewed: November 21, 2023

    9.0
    Recommended
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 3 nights

    The parking situation around the hotel is pretty poor. Paid parking on the streets is quite expensive for a town of this size. Private parking at the hotel is available, but there are only a limited amount of places.

    Room was ok, everything you need and nothing more. Breakfast was amazing!

    Stayed in October 2023

  • Reviewed: November 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 1 night

    Morgenmaden var god - perfekt "Value for Money"

    Stayed in November 2023

  • Reviewed: November 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Small Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The price is very hight for this kind of budget hotel, but it is Denmark…

    The location is great, the room was small but comfortable, for one-two nights is a nice variant…

    Stayed in November 2023

Showing 1 - 25

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