Bismarckstr. 19, Bergheim, 69115 Heidelberg, Germany
#7 of 81 hotels in Heidelberg
Guests' ChoiceBased on 608 hotel reviews
8.9Cleanliness
9.4
Comfort
9.1
Location
9.4
Facilities
8.9
Staff
9.6
Value for money
8.8
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: November 16, 2023
Julie
United States of AmericaThe staff was very friendly and helpful. The hotel is clean and the location is perfect.
Stayed in November 2023
Reviewed: November 7, 2023
Caio
AustraliaComfortable room and excellent location. Nice staff and facilities. Breakfast was amazing!
Stayed in November 2023
Reviewed: November 7, 2023
Robbert
Netherlandsshower head holder was broken
clean room, good bed. Good location
Stayed in November 2023
Reviewed: October 31, 2023
Nataliya
BelgiumWe could hear people in another room, even more than cars outside.
Spacious and very clean room. And very nice view on the river. Location is great. The expectations from the breakfast were low, but we were happily surprised by the choice and quality of food. Despite a coffie which could be better :)
Stayed in October 2023
Reviewed: October 30, 2023
Andrew
ItalyChoice of cereals, jams and milks at breakfast could be better.
Receptionists very welcoming and courteous. On arrival the receptionist immediately assisted with finding a parking slot. Coffee and tea facilities in room. My parents got a room upgrade. Very convenient location close to shops and restaurants. Easy access by car from motorway.
Stayed in October 2023
Reviewed: October 28, 2023
Jane
United States of AmericaEverything
Stayed in October 2023
Reviewed: October 25, 2023
John
ArgentinaSmall bit of a walk to city centre but not too much
Lovely quiet spacious room. Everything worked fine, we enjoyed our stay.
Stayed in September 2023
Reviewed: October 24, 2023
Keith
AustraliaNothing to dislike
Beautiful hotel, well located in Heidelberg. Staff excellent, particularly the receptionist who was on duty when we arrived.
Stayed in October 2023
Reviewed: October 15, 2023
Abdalla
EgyptNothing
Location
Stayed in October 2023
Reviewed: October 10, 2023
Kelly
GermanyLimited parking spots available - make sure to call to reserve since you cannot reserve parking directly through booking.com
The staff were friendly and helpful. The breakfast was great and exceeded my expectaions! The location is a very short walk from a major bus hub and it was all very accessible!
Stayed in July 2023
Reviewed: October 7, 2023
Jan
United States of AmericaNothing we didn't like.
Hotel was perfect for our stay in Heidelberg! Great location.. within walking distance of Old Town and right on the River.. lovely views from our room of the Neckar River the breakfast was amazing!
Stayed in October 2023
Reviewed: October 6, 2023
Hossam
EgyptEverything perfect
Stayed in October 2023
Reviewed: October 6, 2023
Michael
United States of AmericaThe front stairs leading to the lobby are inconvenient with heavy luggage.
The location was close to the Alt Stadt and to Bismarck Plaza, where it was easy to catch either a bus or tram to other destinations. The breakfast buffet was large, with a wide selection, and we were able to get specially prepared eggs each morning upon request. The front desk staff were all very friendly, professional, and helpful. When we checked in and out, the person on duty helped us carry our luggage up and down the stairs in the lobby. We asked for restaurant recommendations and were provided with a city map that included a few restaurants the hotel staff personally recommended.
Stayed in October 2023
Reviewed: October 3, 2023
Tiredmum
United KingdomNothing
Perfect one night stay en route to Switzerland Lovely hotel Very clean room Breakfast was exceptional We would visit again
Stayed in September 2023
Reviewed: October 2, 2023
Yi
MalaysiaThe staff is friendly during my check-in. Provide useful info during check in which is very helpful . Thumbs up!
Stayed in October 2023
Reviewed: September 30, 2023
Lisa
United States of AmericaEveryone was so kind, the breakfast was lovely, and the location was fantastic!
Stayed in September 2023
Reviewed: September 30, 2023
Thomas
United States of AmericaNothing
Great location…great breakfast
Stayed in September 2023
Reviewed: September 24, 2023
Cynthia
United States of AmericaI don’t believe they had a gym but I may have just missed it.
The staff was most exceptional. We wanted to watch NFL games and the woman working the front desk did everything she could to help us. The breakfast had great variety and the coffee was delicious. We struggled with turning on the AC but once we figured it out, it was nice and cold.
Stayed in September 2023
Reviewed: September 24, 2023
Andrew
United KingdomIt was a nice clean hotel located within a short walk to the town and a good view of the river. The staff were very helpful and friendly. We would certainly stay there again if we were to return to Heildelberg.
Stayed in September 2023
Reviewed: September 23, 2023
Michelle
AustraliaExceptional breakfast. Central location for exploring the city and Old Town. Very clean and comfortable room and amenities.
Stayed in September 2023
Reviewed: September 22, 2023
Maura
IrelandHotel panorama was very central and close to the old town. Staff were very helpful and breakfast was very good.
Stayed in September 2023
Reviewed: September 21, 2023
Karen
United KingdomNothing. It was faultless and we even enjoyed the challenges of the neighboring roads on our fully loaded motorbike !
What an amazing Agritourismo. Beautiful property and stunning location and we were met with a warm welcome from Alessandro, his wife and their son Lorenzo who spoke perfect English. Room was lovely, very relaxing and we had the most amazing vegetarian meal and wine (we aren't vegetarian but it was one of the nicest meals we had on our 3 weeks touring Europe). Thank you!
Stayed in August 2023
Reviewed: September 19, 2023
Carole
SwitzerlandI booked the last available room for the weekend I was there (4 nights), which was a single. My only complaints were #1. there was no mini fridge in the room, despite it being listed that there would be one #2. (I'm being very picky here!) the room was not as dark as I need it for sleeping! There was no rolladen, and the curtains - although quite heavy - had a gap at each side which allowed incoming light. I couldn't believe how bright it was the first night and looked outside the window to see an ATM (Geldautomat) next door which had a VERY brightly lit sign - which only comes on at night! After two nights of this, with unsuccessful attempts to adjust the curtains, I was able to buy a sleeping mask which helped a lot. I did not have this issue when I stayed here the first time - which I think was a double room.
This was my second stay at Panorama, so I already knew what to expect. Great location, very good breakfast, comfortable room and wonderful shower. I appreciated the coffee machine in the room, so I could have an early morning coffee!
Stayed in September 2023
Reviewed: September 19, 2023
Giridaran
AustraliaNo food in their bar or have room service.
It was very clean. Close to all the sights.
Stayed in September 2023
Reviewed: September 15, 2023
Elisabeth
ItalyThe fruit platter was excellent Room very clean
Stayed in September 2023
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