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  5. Reviews of Holiday Inn Frankfurt Airport, an IHG Hotel

Reviews of Holiday Inn Frankfurt Airport, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Bessie-Coleman-Strasse 16, 60549 Frankfurt, Germany

#93 of 242 hotels in Frankfurt

Guests' Choice

Review Score

Based on 2734 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    8.4

  • Value for money

    8.1

  • Free Wifi

    8.5

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Showing 1 - 25

  • Reviewed: June 15, 2024

    8.0
    Ehhh…. Adequate.
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Simply a cold business hotel suitable only for a quick stay to catch the next flight.

    Close to the airport.

    Stayed in June 2024

  • Reviewed: June 13, 2024

    8.0
    Convenience for airport
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    There were no issues.

    The convenience of the location was a bonus. The staff were attentive and friendly. The meal in the hotel restaurant was very good.

    Stayed in June 2024

  • Reviewed: June 12, 2024

    8.0
    Good for what it is an airport hotel
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    Variable price on some days with huge increases

    Close to airport

    Stayed in May 2024

  • Reviewed: June 9, 2024

    7.0
    Nice relaxing time to get over the jet lag
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was far away from the city

    The staff were wonderful and the facilities and food was great

    Stayed in May 2024

  • Reviewed: June 7, 2024

    8.0
    Clean, good location for airport, too expensive to eat.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    They charged us for the shuttle to the airport because we were “ only silver” members . All members should not be charged. Also the breakfast was WAY too expensive! Especially when there are very limited options in the immediate area for meals.

    It was close to the airport which we needed. Our room was clean but hot.

    Stayed in June 2024

  • Reviewed: June 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    No room service.

    Location Good breakfast Large rooms Bath tub

    Stayed in June 2024

  • Reviewed: June 3, 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Odd to have to pick up extra roll of toilet paper and cups for coffee maker from the front desk

    Location was good

    Stayed in May 2024

  • Reviewed: June 2, 2024

    9.0
    Definitely comes back again
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Comfy bed

    Stayed in June 2024

  • Reviewed: May 31, 2024

    7.0
    Beautiful hotel, great location
    • Leisure trip
    • Group
    • Premium King Room
    • Stayed 1 night

    The fact that the A/C was not working. When we reported it, we were told that it is controlled by a central unit; however, as it turns out, it was working. We were given a fan.

    The hotel is beautiful. New, clean, and nice. The staff was very nice and helpful. The shuttle to the airport was great!

    Stayed in May 2024

  • Reviewed: May 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Room with Queen Bed and Extra bed
    • Stayed 1 night

    Conveniently located near Frankfurt Airport, clean and comfy, very nice staff taking care of the check-in.

    Stayed in May 2024

  • Reviewed: May 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Queen Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Great location right by the airport to catch an early morning flight. Restaurant is good and there are taxis and shuttles to get you everywhere you need to go

    Stayed in May 2024

  • Reviewed: May 27, 2024

    9.0
    Relaxing after a terrible flight experience.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Didn't have time to have breakfast. Had early flight to catch.

    Stayed in May 2024

  • Reviewed: May 26, 2024

    9.0
    Good hotel
    • Business trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    All is good,

    Stayed in May 2024

  • Reviewed: May 25, 2024

    8.0
    We liked the stay and we will stay at this hotel in the future our travel takes us to Frankfurt.
    • Leisure trip
    • Group
    • Standard Room with Queen Bed and Extra bed
    • Stayed 1 night

    The shower was a bit complicated and thereby difficult to use.

    The food provided was good and tasty, and appropriate for the occasion.

    Stayed in May 2024

  • Reviewed: May 25, 2024

    8.0
    Convenient, well-priced and easy accommodation for overnight stay at Frankfurt Airport
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    Air conditioning couldn’t get the room to a comfortable sleeping temperature

    Efficient check-in, clean room, spacious bathroom, reasonably good food

    Stayed in May 2024

  • Reviewed: May 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    The food in the restaurant was excellent and the waiter very friendly and helpful - highly recommended

    Stayed in April 2024

  • Reviewed: May 18, 2024

    8.0
    Good stay for 1 night at the airport.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    Air condtioner did not work. Hot in room. Telephone did not work.

    Good location. Great breakfast. Friendly staff. Airport shuttle.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    7.0
    I was there only for 1 night because I was waiting for my next flight. As it is close to the airport, it was Perfect cho
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Close to AirPort

    Stayed in May 2024

  • Reviewed: May 14, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Standard Queen Room - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    The aircon was not working . It was still on heating - winter setting so the room was very stuffy . Had to open wi dies to the noisy outside street and airport noise

    Good location to subway and airport .

    Stayed in May 2024

  • Reviewed: May 7, 2024

    9.0
    Great overnight stay
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Body lotion container had not been refilled

    The checkin process was efficient and the staff were helpful and happy to accommodate requests. It was helpful too, that they spoke such good English The room was comfortable, clean and modern with all amenities and it was possible to open the windows for fresh air. Although the hotel is situated in a business area close to the airport there was a supermarket, cafe and restaurants nearby.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    8.0
    Not our first stay in this hotel and it met almost all our expectations.
    • Leisure trip
    • Couple
    • Standard Queen Room - Disability Access
    • Stayed 1 night

    The room was quite warm and we were not able to adjust the thermostat to get more air circulation or cooling. The only option was to open the window - which is not ideal considering neighboring runway noise. The front desk staff advised that the aircon is centrally controlled and cannot be adjusted. They offered a fan which was delivered to our room. That helped a lot.

    The accessible room we booked met all our expectations.

    Stayed in May 2024

  • Reviewed: May 2, 2024

    7.0
    Near airport, reasonable price, but poor temperature control.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    They have central heating/air conditioning and so can't adjust rooms. We are normally easily cold and this was quite warm. They said no way to adjust heat in the room. We asked for a fan. There was only a fitted sheet and a comforter - no top sheet - made it uncomfortable temperature.

    Good location near the airport. Every 30 min shuttle from and to airport. Some local restaraunts, minimal shopping. Good place to stay for transit. Big fluffy pillows, comfortable bed.

    Stayed in May 2024

  • Reviewed: May 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    Not applicable

    The hotel is close to the airport. Shuttle service is frequent and convenient. The rooms are quiet and well isolated. Staff was courteous.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    9.0
    Excellent
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff were very friendly and helpful. The hotel is clean and comfortable. Very good breakfast.

    Stayed in April 2024

Showing 1 - 25

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