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Reviewed: October 16, 2021
Eric
Germany
15 Reviews
1 helpful vote
9.0
“Romantic get away with whirlpool”
• Leisure trip
• Couple
• One-Bedroom House
• Stayed 1 night
• Submitted from a mobile device
I could not find any lighter for the candles (there are a lot to create an atmosphere!). The whirlpool is surrounded by mould. The whirlpool also turned itself on and off a couple times. It is noisy outside during dinner time, but quiet over night, so overall fine.
Unique experience in the setting of a historical tradition in Bremen. The architecture of the house is very curious and the accommodation had a very romantic setting. The whirlpool was a cosy experience. We liked the options for a foam / relaxing bath. I invited my partner for a date night only. The location did not matter to me, but you are in the heart of Bremen (easy to reach). The self check-in was well organised.
Stayed in October 2021
Reviewed: June 24, 2021
Jalaj
United States of America
2 Reviews
2 helpful votes
1.0
“AWFUL!”
• Leisure trip
• Couple
• One-Bedroom House
• Stayed 4 nights
Please read my review above. In short,
1. Host were completely irresponsive.
2. The place was coming apart, from front door lock not working to handles in the bathroom door falling off, to the light switch coming off.
We had horrible experience as a honeymoon stay at this property.
We had informed our host at 8 am on the day of our wedding (June 12th) that there was some problem with the lock and the key would not open it. Unfortunately, the lock did not open when we came back after our wedding party at around 1 am. We tried calling our host with no response from them. We called booking.com and were on their customer service for 45 minutes. I am traveling with an international phone, so basically was on an international roaming call for 45 minutes and they were unable to help us. Finally, my wife called a private locksmith who came around. They were reluctant to help us as we did not own the property. After us showing them they we rented the place and my wife in obvious tear having to sit on the floor on the her wedding night, they were sympathetic enough to help us. They worked through the door and we had to pay them 50 euros at that time.. It was already past 2 am and we were too tired.
Next morning we got a message from the host and said they cannot do anything about it and we can just leave the door open if we are going out!!! We had all our stuff in the place. We decided to use some oil to remove the rust and then tried few times. Once we were little confident that the lock is well oiled and we can open it, we locked the door to formally start our honeymoon. The host came later that evening around 8 pm (on June 13th)!!! By that time, we had worked ourselves to make the lock operational again!!!
This is not the end of the story. The door handle of the bathroom kept falling down, the switch in the middle floor got off without warning.
In total, this was the worst experience we had in our stay ever! To charge that amount of money and being least responsive is just beyond hospitality. We never plan to come back to this place again and would suggest everyone to stay as far as possible from this place.
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