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  5. Reviews of Comfort Hotel Frankfurt Central Station

Reviews of Comfort Hotel Frankfurt Central Station This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Moselstrasse 23, Bahnhofsviertel, 60329 Frankfurt, Germany

#199 of 241 hotels in Frankfurt

Guests' Choice

Review Score

Based on 564 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.4

  • Location

    7.6

  • Facilities

    7.3

  • Staff

    8.2

  • Value for money

    7.8

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 29, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Neighbourhood is not very safe

    Friendly staff, big, comfortable room and kettle with tea and coffee. It was great for a one-night stay close to the main station.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Business Room
    • Stayed 3 nights
    • Submitted from a mobile device

    AC not working in room ask to change the room or give an electrical fan said they can't do anything technicien will come remain there for 3 days no one came the room was small and hot when open window too much noise as it was in the centre of the main train station not worth the money l paid

    Hotel well situated clean and not far from all amenities

    Stayed in May 2024

  • Reviewed: April 21, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was smaller than I expected. Some people woke me up at 6 am screaming something in German in the hall. Some of facilities need renovation asap: iron was damaged, the wall next to the bad was so scrached that I had to move my bed to opposite wall.

    The location is good, walking distance to the city centre and train station. Staff was very nice to me. The room was really clean. Good shower, surprisingly very hot water. And I had a nice view from mansard (in the bathroom, in the bedroom I had super small window). Good for a short stay.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    That the room was for non smokers, but still it had a lot of cigarette smell.

    Location is good.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    good value for money
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    a bit noisy

    good location near hbf and Kaiser Strasse (which is full of terraces & restaurants)

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Room itself was great but...
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Located in not the safest part of town. I would advise staying here alone especially as a woman. Staff was not the nicest. When it was breakfast time we were given a voucher to go eat breakfast at a different hotel around the corner which was a bit strange. Kettle in the room was leaking.

    Room was comfy and clean, free water in the fridge, kettle with tea and coffee. Free toiletries, tv.

    Stayed in March 2024

  • Reviewed: April 12, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noise from the streets

    Stayed in April 2024

  • Reviewed: April 8, 2024

    7.0
    Comfy room in a bad neighborhood
    • Leisure trip
    • Group
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights

    The neighborhood was very unsafe. Moselstraße direction south is somewhat OK, some people peek at you strangely, but it's not too bad. DO NOT go to Moselstraße direction North unless you want to see the zombie drug addicts, being robbed and petty crime in general. I have never felt so unsafe in any city around the world, and all this worrisome things in a one-minute walking distance from the hotel. If I were at a reception, I'd warn the tourists not to go on the north side of the street.

    Cozy and comfy rooms, pleasant staff, the room was clean with all the necessities required.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    7.0
    A great low budget, value for money stay that is comfortable and convinient
    • Leisure trip
    • Group
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The there is no shower door, so the whole bathroom floor is wet everytime we shower.

    Very good value for money and very strategic location, being very close to train station. I like the free shampoo, coffee, free laundry bags, bed was large and clean.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    TV was not working. I was offered another room in the end but it took lots of time for them to do it. However there were only 4 German channels..

    Stayed in March 2024

  • Reviewed: March 14, 2024

    7.0
    Good
    • Business trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was small. Blankets were small.

    Location was perfect. We stayed 1 night. Stuff was friendly.

    Stayed in March 2024

  • Reviewed: February 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The area around the train station isn't the greatest.

    Considering I only paid about €40 for the room, it was very good for 1 night. 1 block from Frankfurt main train station.

    Stayed in February 2024

  • Reviewed: February 3, 2024

    8.0
    Very Good
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was terribly loud outside all night, probably because of location, I couldn’t sleep.

    Very nice location, 5 minutes from central station and very close to everything. Staff is very friendly, room was clean, wifi worked well.

    Stayed in February 2024

  • Reviewed: January 30, 2024

    6.0
    Pleasant
    • Business trip
    • Group
    • Standard Queen Room
    • Stayed 4 nights

    I didn't like the area . It was ok that it is near the central station, but unfortunately it didn't look like safety area, or I felt it like that. The other thing I didn't like very much was that the breakfast was in another hotel - very close to ours, but for me it would be better and more comfortable If I wouldn't need to go out for the breakfast.

    I liked the hotel - the room was small, but for my business trip was just fine. The staff was friendly and always ready to help. It had a lot of hangers in the wardrobe, which was very nice and I was very happy. The room was very warm. The breakfast was ok, not the best, but just ok. The housekeeping was cleaning the room every day.

    Stayed in December 2023

  • Reviewed: January 22, 2024

    8.0
    Conveniently located near central station. Good value for your money.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Centrally located, a few steps from the central station. A good deal for a short stay in Frankfurt

    Stayed in January 2024

  • Reviewed: January 18, 2024

    6.0
    The place is average
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s close to the Central Station

    Stayed in January 2024

  • Reviewed: January 16, 2024

    8.0
    Noisy during the night
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was facing the main street so very noisy during the night. Woke up multiple times because of sirens and road work noise.

    Room was clean and staff friendly

    Stayed in December 2023

  • Reviewed: January 13, 2024

    8.0
    Very Good
    • Business trip
    • Group
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    There were cold sometimes in the nights because of windows. The heating was okay.

    Nice hotel, very clean. You have everything you need for a short period stand even small refrigerator.

    Stayed in January 2024

  • Reviewed: January 12, 2024

    6.0
    Not sure to recommend despite proximity to the central station
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    I would call it B&B rather than a hotel Not what you expect from a central hotel in a major European city Neighbourhood is not great One lift only for the whole hotel which was also small and slow Steps every where The bathroom toilet seat was too tiny not suitable for adults!

    To be honest The room was very clean Friendly staff Proximity to the main station though the neighbourhood is not the best

    Stayed in January 2024

  • Reviewed: January 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Overall ambience of the room

    Location

    Stayed in December 2023

  • Reviewed: December 27, 2023

    8.0
    value for money, near railway station and city center
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights

    near central railway station (5' walking). tram lines, buses, only 1' away. city's center 10' walking.

    Stayed in December 2023

  • Reviewed: December 15, 2023

    8.0
    Suprisingly nice for a budget hotel.
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    Booking any hotel close to the train station means more noise due to ambulances and police cars.

    I was surprised that a stay in such a cheap hotel was pleasant. The room was tiny, but clean and quiet. The breakfast was served in another hotel next door. The food was fine, with a selection of cold cuts, cheese, fruit, rolls, cereals and eggs.

    Stayed in December 2023

  • Reviewed: December 13, 2023

    6.0
    😕
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    • The breakfast was extremely poor. • The room had only one single blanket, and we were cold in the evening. As a result, we couldn’t sleep well. • The heating system wasn‘t working at all for the whole evening. That was another reason for us to not sleep well, because in the winter is cold and we need our room to be warm.

    The staff was polite. The room was also clean and the location was good as we needed the railway station.

    Stayed in December 2023

  • Reviewed: December 11, 2023

    7.0
    Good
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed needs changing

    The room as a while was worth the price

    Stayed in December 2023

Showing 1 - 25

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