Komorni Dvur, Cheb, 35002, Czech Republic
#1 of 6 hotels in Cheb
Guests' ChoiceBased on 26 hotel reviews
8.6Cleanliness
9.1
Comfort
8.9
Location
8.6
Facilities
8.7
Staff
9.2
Value for money
8.9
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: January 8, 2024
Jacob
GermanyThe staff was very friendly and welcoming. The restaurant war particularly delicious. Breakfast was very complete.
Stayed in January 2024
Reviewed: April 11, 2023
Lena
Germanystrong chemical smell in the room after cleaning. no shower in the room, only bath
beer selection, restaurant, breakfast
Stayed in April 2023
Reviewed: August 13, 2022
Alek
SpainI chose this hotel because it included entrance to the Spa area, but sadly the Spa area opens at around 14:30.
Very good break breakfast, included fried eggs, fried sausages and fruits.
Stayed in June 2022
Reviewed: June 3, 2022
Ivana
Luxembourgno air conditioning in the rooms
Good staff & very clean and comfortable
Stayed in May 2022
Reviewed: April 29, 2022
Paul
United Kingdompaying to park. Some staff looked a little unhappy. No access to a cup of coffee before 8 am.
room, breakfast, spa
Stayed in April 2022
Reviewed: November 21, 2021
Vlad
GermanyNothing to complain about
- Room very good and spacious with fridge - lots of parking spots included in the room price - very good breakfast. If something is out, just ask and they will bring more - spa area (pool, whirlpool, sauna, Steam Sauna) for free. They were big enough and very clean - food in restaurant (for dinner): EXCEPTIONAL - stuff: friendly - location: very good, only 2.5 km away from Frantiskovi Lazne Honestly I have nothing to complain about. I will come again
Stayed in November 2021
Reviewed: July 7, 2021
Liubov
Czech RepublicWe ate twice at the restaurant and second day mine and my husband's food was super salty, it was almost inedible, now I regret we didn't return it. Breakfast could be more diverse, from hot dishes there were only sausages and eggs, but it was enough to not be hungry. Also additional bed for newborn was charged extra and parking too.
The area was nice, the small lake with fish was amazing, our little boy liked it a lot. There was also a tennis court, playground and swimming pool with jacuzzi. And generally hotel is very clean and cosy.
Stayed in July 2021
Reviewed: September 15, 2023
Robert
NetherlandsLady manager not friendly and hotel/restaurant closes at 9 PM, nothing else to do or go, forced to go to the room.
Spacious room, comfortable beds
Stayed in September 2023
Reviewed: July 22, 2023
Iva
Czech RepublicLack of information from staff. 6 hours electricity switch off wasn’t communicated in advance. One complaining due to work issues, staff was unprofessional commenting that ‘people don’t come here to work’. No apologies or small compensation offered. We had one day a very nice dinner, but the second day it was quite bad. When asked by the waitress how was it (returning half uneaten dish) and expressing that it wasn’t that good, her reaction was ‘OK, I will not ask next time’.
Location is quiet, good position for visiting nature and towns nearby.
Stayed in July 2023
Reviewed: November 12, 2022
Hassan
EgyptI had the unfortunate event of my card key not opening my room. It was 10.15pm & reception was closed and they have a written sign to call an internal number after 10.00pm. How can I call that number if I am locked outside the room?! There is no available phone except inside the room. I tried everything, knocking on reception door, calling the general hotel number, knocking on the door to the indoors pool, checking all service rooms, but without any luck! I stayed locked out of my room for almost 2 hours. I even rang the emergency elevator button several times again it was useless. At the end I found a couple at the parking lot and apparently one of them was a hotel worker but outside her shift. She kept trying to call the same numbers but without any use & long time afterwards, the receptionist came out of the indoor pool and they explained to her what happened and she said it wasn't her fault because it wasn't her shift also! Not even an apology! She gave me a hard key to my room (not a card key this time). A very unfortunate event with 2 hours I am stuck at night in the hotel hallways helpless, tried, frustrated and extremely annoyed. That's besides the fact that nobody speaks English at the hotel whatsoever which is a major drawback. Never again will I stay there. Imagine if there was an emergency; medical or otherwise and there is absolutely no one to help you out...
Nothing except for the indoor pool.
Stayed in October 2022
Reviewed: April 15, 2024
Marek
Czech RepublicThere are no comments available for this review
Stayed in April 2024
Reviewed: January 29, 2024
Stepan
Czech RepublicThere are no comments available for this review
Stayed in January 2024
Reviewed: January 19, 2024
Lukas
Czech RepublicThere are no comments available for this review
Stayed in December 2023
Reviewed: October 6, 2023
Bimalkumar
PolandThere are no comments available for this review
Stayed in October 2023
Reviewed: September 30, 2023
Kveta
Czech RepublicThere are no comments available for this review
Stayed in September 2023
Reviewed: July 10, 2023
Deepak
GermanyThere are no comments available for this review
Stayed in July 2023
Reviewed: June 3, 2023
Daniil
IsraelThere are no comments available for this review
Stayed in May 2023
Reviewed: April 14, 2023
Tomáš
Czech RepublicThere are no comments available for this review
Stayed in April 2023
Reviewed: February 5, 2023
Jonas
GermanyThere are no comments available for this review
Stayed in December 2022
Reviewed: September 2, 2022
Milena
Czech RepublicThere are no comments available for this review
Stayed in June 2022
Reviewed: May 28, 2022
Pavel
GermanyThere are no comments available for this review
Stayed in May 2022
Reviewed: May 27, 2022
Clark
GermanyThere are no comments available for this review
Stayed in May 2022
Reviewed: August 8, 2021
Kristýna
Czech RepublicThere are no comments available for this review
Stayed in August 2021
Reviewed: April 10, 2023
Shahzad
GermanyThere are no comments available for this review
Stayed in April 2023
Showing 1 - 25
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