Seoul, South Korea
Positive section of review
Located above Express Bus terminal station, it's incredibly convenient for dining and shopping, and it's also in a great area for a stroll along the Han River, making the location perfect. Breakfast options are varied downstairs at the department store and the terminal, so we didn't choose 80,000 won breakfast at the hotel. The service at the lobby, concierge, and bell desk within the hotel was good. I brought my elderly mother, and they accommodated our request for a late checkout as much as possible. Pool is great with sauna access, but we didn't use the spa since it costs 40,000 won. Oh, but their bed was so comfortable and the bathroom was spacious.
Negative section of review
Regarding the room, the laminate flooring felt a bit cheap, and the carpet patterns seemed somewhat outdated, but the spacious bathroom was pleasant. Even if you pay extra for a river view room, the view is blocked by many high-rise buildings in front of the river, and it made us sad a bit. The service was great overall, BUT when entering and exiting with a wheelchair or needing a taxi, the staff at the hotel entrance did not move until asked, which was surprising and different from the usual service we are accustomed to. Normally, they should come up and ask what is needed, but this might be a cultural difference.
Jeonju, South Korea
Positive section of review
Jungdam is located in the heart of the Hanok Village. There is a pavilion and waterfall right in front of Jungdam. There is also a picnic table with awning, so you can sit in the shade. The breakfast was excellent with a plentiful selection of fruit.
Negative section of review
The size of the towels was more like a hand towel than a bath towel.
Seoul, South Korea
Positive section of review
Comfortable and clean, great location, friendly staff and manager. AC was not working on check in and manager immediately fixed the issue same day, was very kind and helpful throughout the stay
Negative section of review
N/A
Seoul, South Korea
Positive section of review
Breakfast was good, Room was good. Location excellent for what we had planed to do. Had money change facility in hotel. worked well.
Negative section of review
The hotel could use a better cleaner. Missed quite a lot.
Seoul, South Korea
Positive section of review
Amazing staff!! The location is close to everything.
Negative section of review
Very minimal issues like having to request for toilet papers, new towels, and not having our own microwave in the room, but there is a shared one in the lounge on the 6th floor. :)
Seoul, South Korea
Positive section of review
I didn’t have breakfast
Negative section of review
Everything was fine
Busan, South Korea
Positive section of review
Close to the beach
Negative section of review
Very uncomfortable beds, uncomfortable seating, not enough seating, no table. Description said city view, but there was no view. Windows looked at the side of the next building less than 1 meter away
Busan, South Korea
Positive section of review
Lactation was okay
Negative section of review
Counter staff not friendly. No greetings and welcoming. Feels like they don’t like foreigners.
Seoul, South Korea
Positive section of review
Well service
Negative section of review
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Seoul, South Korea
Positive section of review
The location
Negative section of review
The lighting at the vanity sink area is really dim . Can’t see when putting on makeup
