Stayed 4 nights. The breakfast menu didn't change at all for 4 days.

Staff were extremely friendly.

Stayed in May 2024

Amazing staff

Stayed in April 2024

I didn't expect swimming pool not to be heated during spring. The water was not super cold but obviously not heated. Hopefully they will make it a heated pool (except during summer season).

Metro station is just right in front of the hotel. May Fourth Square is within walking distance though it is not a 5 min walk. You can go behind the hotel to find restaurants, if you can't find anything in front. A large shopping mall is just right next to the hotel.

Stayed in April 2024

Great location, comfortable and large rooms.

Stayed in April 2024

Nil

The signature Shangri-La services and rooms decor, space, cleanliness and amenities

Stayed in April 2024

Manager all very kind and helpful

Stayed in April 2024

Nil

The grandness, the well trained staff, service excellence and furnishing of the hotel.

Stayed in April 2024

The food delivery collection is outside of the lobby door

Nice room nice facility

Stayed in April 2024

Nothing

The Signature Classic Shangri-La room, furnishing , welcome fruit basket & the L'Occitane amenities.

Stayed in March 2024

Nothing

Very neat

Stayed in March 2024

The swimming pool area has 2 other small pools that have cold water, it is just a waste of good relaxing space. The saunas are separate - one in the men's changing room and one in the women's - and the sauna experience was the worst one ever! I found out that the local clients do not use the sauna as a sauna, but to dry their clothes (incl. panties and socks) :(((( The sauna was full of towels and clothes thrown everywhere. The other hotel clients would just come in to pick up their clothes, even with their outside shoes on :( It was extremely disappointing...they have so many rules for their pool area, but they don't care about what happens in the other communal relaxing areas.

The location is great, 4 minutes walk to MixC shopping center. Very good breakfast, plenty of food to choose from. Clean and quiet room with a nice view. The lap pool is also good and it wasn't crowded when we went there.

Stayed in March 2024

Very convenient

Stayed in March 2024

Location - convenient

Stayed in March 2024

the Hotel does not have an ATM machine for foreigners to dispense Cash

More varieties for Breakfast should be displayed specially for European and Arab visitors

Stayed in February 2024

no negative comments at all

just lovely, spa was great, fabulous much needed massage

Stayed in January 2024

The Spa was closed over New year and I was not informed of this by booking.com.

Wonderful staff and very clean. Great gym and spa facilities. Loved the big swimming pool and cold plunge. Plus the Sauna.

Stayed in February 2024

Na

The hotel room was well appointed, I especially loved soaking in the bath after a day of exploring. The breakfast provided a good variety of foods. The staff were friendly and helpful and most spoke English. The hotel was located very close to the metro train station. It is also close to a major shopping centre (MixC).

Stayed in January 2024

Na

The room was very comfortable and had everything I needed. The breakfast deal was great value for money as it also offered refreshments and a light dinner in the evening. Hotel was very conveniently located next to a large shopping centre and train station.

Stayed in January 2024

The hotel, the staff , thecdetails. All suberb. We were treated like ftiends not just customers. Awesome hotel.

Stayed in December 2023

The location within a shopping center quarter is very convenient. the breakfast includes a big choice of Chinese and European cuisine. the quality and taste of all foods were exceptional.

Stayed in December 2023

The staff was exceptional. Especially Hardy. He was very warm and hospitable. I would be looking forward to coming back and staying at Shangri- la Qingdao again.

Stayed in December 2023

Spa and salon somewhat overpriced especially when considering the cost of the room at this time of year. Low season deals would be appreciated by guests I think, & attract more custom.

Excellent pre-emptive customer service, & beautifully designed room in the new wing with ocean view. Room service efficient, with food of a high standard, and very good value for money. Well maintained Health Club with medium sized lap pool, well stocked gym, and sauna. Fantastic spa & a great massage from Mei had me sleeping like a baby.

Stayed in November 2023

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Extraordinary experience during our stay at Shangri-La in Qingdao!. A hotel with such high standards in every aspect is rare to find nowadays, especially after Corona crisis, when many hotels seem having reduced their service and attention levels dramatically! Here it was like being back in the "good old times" of five star hotels with super friendly staff and very good and helpful service! Fantastic breakfast buffet for any kind of taste - european, chinese, korean, japanese. Very clean rooms and good restaurants. Shopping Mall and subway station just across the street.

Stayed in September 2023

Nothing to complain.

The hotel location was great as it was next to premium shopping complex. The room was clean and the towels was in good condition and very clean too. The service and friendliness of the hotel staff was awesome and outstanding. I was impressed with Ms Anny Zhang (Front Office Manager) helpfulness and service. She even help to pay for my airport taxi fare as my Alipay got some problem when I arrived airport. It will be my only hotel I will stay when I visited Qingdao again. Thank you Anny.

Stayed in November 2023