No 421 ZiYun Rd, Changning District, Changning, 200051 Shanghai, China
#90 of 323 hotels in Shanghai
Guests' ChoiceBased on 71 hotel reviews
8.3Cleanliness
8.9
Comfort
8.8
Location
9.0
Facilities
8.5
Staff
8.7
Value for money
8.3
Free Wifi
8.2
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Showing 1 - 25
Reviewed: June 6, 2024
Chat_flutrol
ThailandDon't dislike.
It is very convenient to look at foods.
Stayed in June 2024
Reviewed: April 23, 2024
Amgalan
Mongoliamade a deposit exceeding the amount to be paid
Good location
Stayed in April 2024
Reviewed: April 14, 2024
Ratchaneewan
ThailandHotel is good location which closed to shopping malls.
Room is big and very comfortable. Good breakfast as well.
Stayed in April 2024
Reviewed: April 9, 2024
Fibriany
IndonesiaLocation,near with mall and many shop
Stayed in April 2024
Reviewed: March 27, 2024
N
NetherlandsI booked 2 rooms as we are a big family of 5 (3 kids age 8 and under), they offer connecting rooms, however, they did not make this connection for us so we were on the same floor in different rooms (not close). The level of English is very very poor, even with translator app they don't understand.
Breakfast was really good as well as the location. Close to large shopping area and metro line 2.
Stayed in March 2024
Reviewed: January 4, 2024
Yuhui
SingaporeGot the big room with bath tub, but there seems to be some design flaws, specifically, water is likely to splash on to the floor when showering and cannot be drained as the floor drain is at another corner. Pool is closed during winter
Location and price
Stayed in December 2023
Reviewed: December 11, 2023
Law
MalaysiaHotel is cosy , clean, comfortable & peaceful. All staff are friendly and helpful. We love it
Stayed in December 2023
Reviewed: December 11, 2023
Juanjuan
SwedenThe door staff needs to be active to customers whenever they need some help. My three years old son helped me with the luggage at the lobby. And my hands are also full of stuff. But nobody helped us until I asked.
The room is clean and facilities are really new. I really like the room.
Stayed in December 2023
Reviewed: November 5, 2023
Yu
TaiwanNo restaurant
Good location
Stayed in November 2023
Reviewed: September 26, 2023
Haze
SwedenI required a baby crib in my booking and it was confirmed, but when we arrived it was not there, I contacted them and asked if they could do a bit decoration in our room as it was our anniversary, I got reply from them which was said they would see what they could do however there was nothing, talked to reception, he explained if I contact them via booking I might have just talked with booking but not them, well in that case I don’t quite understand the representation of hotel in the reply.
With great location and new facilities, very nice to have a pool as well
Stayed in September 2023
Reviewed: July 14, 2023
Geoffrey
QatarNo room service and although there is a mall nearby if you check in late and are tired room service would have helped.
The room was big enough for 2 and the beds were very comfortable
Stayed in July 2023
Reviewed: June 26, 2023
Kevin
ChinaFor a HYATT and with so many guests during my stay I was surprised the breakfast buffet lacked in options. I suggest they allow guests to order eggs how they like them done, rather than pick from a pile of cold fried eggs. Also, the coffee machine made terrible tasting coffee. The simple coffee bags in the room were better. Guests would be smart to opt out of the hotel breakfast, save the money and eat elsewhere.
There was a problem with my booking when I arrived but the front desk was super helpful. The room was cool and quiet with a calm garden view.
Stayed in June 2023
Reviewed: June 9, 2023
Chat_flutrol
ThailandNo
New hotel,It' very clean, good food good taste.
Stayed in June 2023
Reviewed: May 7, 2023
Ray
United States of AmericaRoom was too hot and can’t be controlled in individual rooms.
Facilities and near a big mall
Stayed in May 2023
Reviewed: May 1, 2023
B
JapanI don't like the deposit system for payment. It seems something like double-charged and the hotel is using your money for weeks without any interest! I think it's not this hotel's issue but Hyatt group itself but should be reconsidered! I can't use debit card because of this double-charge... Very unpleasant!
Breakfast was good.
Stayed in April 2023
Reviewed: April 17, 2023
Nyamgerel
Mongoliabreakfast could have had more western style dishes and room lightning needs to be brighter.
hotel location and cleanliness
Stayed in April 2023
Reviewed: January 6, 2022
Evans
ChinaThe rooms are exceptional and spacious.
Stayed in January 2022
Reviewed: April 24, 2024
Nasser
TanzaniaThey switch of the air con as expensive as it was they should give you the option to have the ac but other than that it was clean and the staff was very cooperative
Location
Stayed in April 2024
Reviewed: March 31, 2024
Trey
United KingdomMy room was filled with moths. I twice found weird larvae on my pillow. The room was way too hot and there was no way to cool it down.
Stayed in March 2024
Reviewed: January 22, 2024
Heng
ChinaThe pool was under maintenance and I just know that after I checked in. This is the main disappointing thing. Because I could go to a hotel much cheaper and still nice without a pool. I asked the staff if the hotel could give us a coupon for compensation of the closed pool as we get less than what we pay for. They said there is no compensation or solutions for it. So the fact is that We have to pay for the prob of the hotel itself. So I think for this trip, the value for money is low… Facilities are just standard in the room. My room is next to the cleaning lady’s cart. Hence there are noise sometimes
Staffs help me take the luggage, get me the lift Cleaning lady is friendly & helpful Location is good Can offer toothbrushes etc
Stayed in January 2024
Reviewed: September 28, 2023
Ying
United States of AmericaBreakfast need more items
location, big and clean room, quiet, comfortable bed
Stayed in September 2023
Reviewed: August 29, 2023
James
United KingdomLifts take a bit of getting used to, but a minor inconvenience compared to the exceptional hotel
Location, amenities, service and views!
Stayed in August 2023
Reviewed: July 29, 2023
Amy
ChinaSize of the room was quite large but still very comfortable. The location of the hotel was also very convenient.
Stayed in July 2023
Reviewed: July 21, 2023
Minqin
NetherlandsThe general staying experience is okay. The bathroom is not very clean, the room is not really spacious. The door closes with very hard noise. The breakfast place is not very cozy to sit down.
Location.
Stayed in July 2023
Showing 1 - 25
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