The breakfast is not "Superb" as it is in the description of the room. Breakfast is very simple with small options.

The description of the hotel, rooms and pictures are true. The rooms are clean and tidy. WiFi is good. There is a kettle in the room with free coffee, tea and a bottle of water. The hotel is in the center of Xi An, a few meters from the metro station. Communication before arrival was professional. There is a small shop across the street from the hotel.

Stayed in April 2024

Room is clean and big. Breakfast is nice with variety choices. Staffs are friendly. So far so good for all and mostly are up to satisfaction level. If have chance to visit Chengdu again, definitely will be my choice again.

Stayed in May 2024

First room we were in on 6th floor had a bass noise from a social club beneath our room that went on until 3am. Staff moved us to a room at the other end of hotel. No fridge in rooms, needed for medical injection. Breakfast very limited for western palate

The location was excellent. Good staff

Stayed in May 2024

All good

Great Location. Walking distance to Bell Tower, Drum Tower, Muslim Quarters. Nice breakfast spread

Stayed in May 2024

The address was not easy to translate and the Didi driver could not find the hotel.

The breakfast is very good. The rooms are basic but the location is ideal.

Stayed in April 2024

Loud nightclub nearby, breakfast room too small and messy

Location

Stayed in May 2024

It is quite noisy in the room, you can hear the vehicles passing through the nearby streets all night long. The reception staff did not speak English. They used translation apps, and so we managed to communicate with them. But in my humble opinion it is not OK for a hotel of an international chain, where guests come from all over the world, to have reception clerks without at least basic English.

The triple room is OK for three persons, there is enough space for big suitcases. Everything is clean. There were washing machines and dryers on our floor, so we could wash and dry our clothes - very comfortable is when you are on a trip for weeks.

Stayed in May 2024

Small rooms

Central location with good service and breakfast, checkout time 2 pm,

Stayed in May 2024

Could be a tad noisy if the nearby club plays music too loud.

Great location and breakfast was good!

Stayed in May 2024

Free water bottles available but no water tap for refill, no refrigerator, Breakfast was okay but small choices, loud party noise during night on the weekend

Central location, well equipped, comfortable beds

Stayed in April 2024

Dryers in the laundry room are very inefficient (it takes a few cycles to dry your clothes), the staff at the front desk does not speak English, and there is a bar next to the hotel that is very loud until very late at night (2-3 AM).

The breakfast was great, the room and the hotel are clean and well organized, laundry facilities are present, the location is fantastic, and the price is very affordable.

Stayed in April 2024

No staff spoke English, on arrival no warm friendly welcome, no communication on where to go for rooms/breakfast etc, no help with luggage despite the number of staff at desk and around. I had booked hotel nearly a year before and requested rooms together, this was not facilitated. There is a noisy club next door to hotel until 3am, I requested a room change and no communication for more than 24 hours via the email, they were not able to facilitate a change due to needing a family room.

Great location/price/laundry facilities.

Stayed in May 2024

The wifi wasn't great

The location of the hotel was perfect, in the center of Xi'an and close to the bell and drum tower. The room itself was simple but comfortable and clean. The breakfast was good as well.

Stayed in May 2024

It is not the fault of the hotel, but there is a night club next to it and it was very noisy till 4AM

Central location

Stayed in May 2024

The room was smaller than other Holiday inn express we stayed.

Within walking distance to metro train station. Breakfast was quality and convenient. Self service Laundry was a plus. Within walking distance to Bell tower, restaurants and shops.

Stayed in April 2024

There is a night bar nearby. In some rooms you can hear the noise between 10 pm and 3am which is annoying.

Good location, breakfast is ok. Quite clean.

Stayed in April 2024

Washroom

Location! Complimentary bottled water at the lobby! Breakfast spread! Spacious room!

Stayed in April 2024

Nothing to be signalled, everything was great, just some closed closet space would provide for better visual aesthetic of the room.

This was my second stay in the hotel within a week, this time I thoroughly enjoyed the services provided by the hotel, including a decent no extra-fee taxi service to the airport. As always, the breakfast was excellent and the cleanliness was unparalleled, the breakfast offers good Vegetarian options. The beds are comfortable, the pillows are heavenly. This time, I stayed on the 4th floor and the noise of the club next door was negligible (unlike last time when I was given a room on the sixth floor).

Stayed in April 2024

No fresh orange juice.

Central lication, spatous rooms, early breakfast, variety of food choice.

Stayed in April 2024

The location is excellent, right in the city centre, next to many sightseeing spots and all means of transport. The room is clean and comfortable. The breakfast is good.

Stayed in April 2024

The location and staff were great.

Stayed in April 2024

Room is a bit small

Good location and helpful friendly staff

Stayed in April 2024

Some rooms are very near a night club- very very noisey till 4am. Make sure to get a room at the other side of the hotel

Clean and modern. Good breakfast. Super location

Stayed in April 2024

At night it was a little noisy as the hotel is near a club. After you get used to the noise, it's fine.

Located near Huiminjie (Muslim quarters) as well as to the Metro Line 2.

Stayed in April 2024