No.70, Nandajie,Beilin District, Beilin, 710001 Xi'an, China
#24 of 73 hotels in Xi'an
Guests' ChoiceBased on 367 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.5
Facilities
8.6
Staff
8.7
Value for money
8.8
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 4, 2024
Sze
MalaysiaSmall room
Location
Stayed in June 2024
Reviewed: June 4, 2024
Hooi
AustraliaNone
The hotel is very well located and is walking distance to most places of interests. DIY laundry service provided. Adequate Asian/Western buffet breakfast. The room is reasonably big and comfortable. Staff are friendly and helpful.
Stayed in May 2024
Reviewed: June 3, 2024
Gisela
SpainSome times the corridor smelled like tobacco
Great location, breakfast, bathroom
Stayed in May 2024
Reviewed: June 3, 2024
Daniel
NetherlandsThe hotel is above a disco, on the lower floors you can sometimes hear the music. So if you want to go to bed very early, and/ or sleep very light, this might not be the best choice for you.
Great location! Very close to the bell tower. Also very convenient to be able to use the washing machines and professional dryers free of charge,.
Stayed in May 2024
Reviewed: June 2, 2024
Asr75
PortugalEverything ok
Stayed in April 2024
Reviewed: June 2, 2024
Asr75
PortugalEverything OK
Stayed in April 2024
Reviewed: June 2, 2024
Asr75
PortugalEverything OK!
Stayed in April 2024
Reviewed: May 29, 2024
Mrbrun0
CroatiaThe breakfast is not "Superb" as it is in the description of the room. Breakfast is very simple with small options.
The description of the hotel, rooms and pictures are true. The rooms are clean and tidy. WiFi is good. There is a kettle in the room with free coffee, tea and a bottle of water. The hotel is in the center of Xi An, a few meters from the metro station. Communication before arrival was professional. There is a small shop across the street from the hotel.
Stayed in April 2024
Reviewed: May 27, 2024
Lee
MalaysiaRoom is clean and big. Breakfast is nice with variety choices. Staffs are friendly. So far so good for all and mostly are up to satisfaction level. If have chance to visit Chengdu again, definitely will be my choice again.
Stayed in May 2024
Reviewed: May 25, 2024
Phillip
AustraliaFirst room we were in on 6th floor had a bass noise from a social club beneath our room that went on until 3am. Staff moved us to a room at the other end of hotel. No fridge in rooms, needed for medical injection. Breakfast very limited for western palate
The location was excellent. Good staff
Stayed in May 2024
Reviewed: May 24, 2024
Azizah
MalaysiaAll good
Great Location. Walking distance to Bell Tower, Drum Tower, Muslim Quarters. Nice breakfast spread
Stayed in May 2024
Reviewed: May 24, 2024
Kevin
New ZealandThe address was not easy to translate and the Didi driver could not find the hotel.
The breakfast is very good. The rooms are basic but the location is ideal.
Stayed in April 2024
Reviewed: May 21, 2024
Rene
NetherlandsLoud nightclub nearby, breakfast room too small and messy
Location
Stayed in May 2024
Reviewed: May 21, 2024
Liliya
BulgariaIt is quite noisy in the room, you can hear the vehicles passing through the nearby streets all night long. The reception staff did not speak English. They used translation apps, and so we managed to communicate with them. But in my humble opinion it is not OK for a hotel of an international chain, where guests come from all over the world, to have reception clerks without at least basic English.
The triple room is OK for three persons, there is enough space for big suitcases. Everything is clean. There were washing machines and dryers on our floor, so we could wash and dry our clothes - very comfortable is when you are on a trip for weeks.
Stayed in May 2024
Reviewed: May 19, 2024
Jens
ChinaSmall rooms
Central location with good service and breakfast, checkout time 2 pm,
Stayed in May 2024
Reviewed: May 13, 2024
Dinasan
SingaporeCould be a tad noisy if the nearby club plays music too loud.
Great location and breakfast was good!
Stayed in May 2024
Reviewed: May 12, 2024
Josephine
GermanyFree water bottles available but no water tap for refill, no refrigerator, Breakfast was okay but small choices, loud party noise during night on the weekend
Central location, well equipped, comfortable beds
Stayed in April 2024
Reviewed: May 12, 2024
Patryk
PolandDryers in the laundry room are very inefficient (it takes a few cycles to dry your clothes), the staff at the front desk does not speak English, and there is a bar next to the hotel that is very loud until very late at night (2-3 AM).
The breakfast was great, the room and the hotel are clean and well organized, laundry facilities are present, the location is fantastic, and the price is very affordable.
Stayed in April 2024
Reviewed: May 11, 2024
Andrew
United KingdomNo staff spoke English, on arrival no warm friendly welcome, no communication on where to go for rooms/breakfast etc, no help with luggage despite the number of staff at desk and around. I had booked hotel nearly a year before and requested rooms together, this was not facilitated. There is a noisy club next door to hotel until 3am, I requested a room change and no communication for more than 24 hours via the email, they were not able to facilitate a change due to needing a family room.
Great location/price/laundry facilities.
Stayed in May 2024
Reviewed: May 9, 2024
Franciscus
NetherlandsThe wifi wasn't great
The location of the hotel was perfect, in the center of Xi'an and close to the bell and drum tower. The room itself was simple but comfortable and clean. The breakfast was good as well.
Stayed in May 2024
Reviewed: May 8, 2024
Christoph
AustriaIt is not the fault of the hotel, but there is a night club next to it and it was very noisy till 4AM
Central location
Stayed in May 2024
Reviewed: May 4, 2024
Yuhung
United States of AmericaThe room was smaller than other Holiday inn express we stayed.
Within walking distance to metro train station. Breakfast was quality and convenient. Self service Laundry was a plus. Within walking distance to Bell tower, restaurants and shops.
Stayed in April 2024
Reviewed: May 4, 2024
Yu
FinlandThere is a night bar nearby. In some rooms you can hear the noise between 10 pm and 3am which is annoying.
Good location, breakfast is ok. Quite clean.
Stayed in April 2024
Reviewed: May 2, 2024
Tan
SingaporeWashroom
Location! Complimentary bottled water at the lobby! Breakfast spread! Spacious room!
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content