455 Caracoles , San Pedro de Atacama, Chile
#3 of 88 hotels in San Pedro de Atacama
Guests' ChoiceBased on 197 hotel reviews
9.6Cleanliness
9.8
Comfort
9.8
Location
9.9
Facilities
9.7
Staff
9.9
Value for money
9.0
Free Wifi
8.4
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End of dialog contentReviewed: June 3, 2024
Siang
SingaporeThe only challenge is the limited number of parking lots at the site which made us a little nervous that we may not have a parking lot.
Beautiful property conveniently located. The heating system in the room worked very well well and we were kept warm and cosy at night. We also loved the ala carte breakfast. The hotel also went the extra mile by packing breakfast for us on days that we were heading out early in the morning. Such superb service!
Stayed in May 2024
Reviewed: June 3, 2024
Meg
AustraliaIt would have been great if the pool was heated The dining areas were cold in the morning and night
The staff were lovely The rooms were very nice and clean with big comfortable bed We booked a massage which was a little pricey but really good The dining and pool area was a nice place to relax Drink bottles and filtered water included
Stayed in May 2024
Reviewed: May 31, 2024
Sam
GermanyIt is a bit expensive for what it is and the pool didn't look very clean but then that's probably because it was too cold and no one was using it.
The staff were amazing, they were extremely helpful and were able to get us an early (delicious) breakfast as we were leaving early. The hotel is very pretty and the rooms are comforting and unique, but the staff are the stars.
Stayed in May 2024
Reviewed: May 25, 2024
Shahnaz
AustraliaThe location was perfect- quiet yet easy walking to all the restaurants The breakfast was freshly cooked to order. The rooms were amazing and the pisco sours were great! The pool was freezing! But it was winter!
Stayed in May 2024
Reviewed: May 19, 2024
Daniel
BrazilNothing
Everything about this hotel is amazing. Starting from the location - it’s the best possible!!! Why? Because it is in the Main Street of the city (Caracoles Street), but it is in the end of the street, so you don’t have a lot of people walking around the hotel and don’t hear any noises. Also, all the tour companies leave the tourists exactly in front of the hotel after every touristic tour. The staff?? Amazing people, always with smiles on their faces and always ready to help you with whatever you need! Well, don’t even get me started on the room!!! It is ABSOLUTELY BEAUTIFUL AND COZY, nice internal space in both the room and bathroom, everything is functional… you have your own control of the room temperature though the heaters and fireplace (a gas one, very nice) and it might seem normal, but many hotels there don’t allow the guests to turn the heat on. The bed is giant and reaaaaaally comfortable, like the pillows as well! I cant find any flaw in the room, honestly. The breakfast was also great! They give you a menu and you choose what you want, how many times you want them, and it is a fast and effective service. Also, if you go out on a tour really early in the morning, you just have to let them know that you want a “breakfast box” and at what time you leave and they make it to you, all included in the hotel. Well, my stay there was absolutely perfect and all I have to do is congratulate all the team there!
Stayed in May 2024
Reviewed: May 13, 2024
Joe
United States of AmericaDespite being located on one of the more touristy streets in SPDA, this hotel was a real oasis of calm and serenity. The common areas were comfortable and inviting, and the individual rooms really thoughtfully laid out and outfitted. Bed and linens top notch, and service friendly and proactive. Included breakfast was excellent, and we chose the hotel for 3 out of 4 dinners, relishing in the privacy and quiet it offered compared to the busy downtown.
Stayed in May 2024
Reviewed: April 22, 2024
Irina
NetherlandsWe liked everything. There are only two things to note: 1. The houses at the back (we stayed in number 12) are close to a school. It can be loud until the school is over around 15.00. 2. The hotel has no gym therefore bring your own yoga mat if you’d like to stretch after the tours. We bought one from the shops nearby, the hotel had none to borrow.
This is truly an oasis. An absolute joy to come back from all the tours and explorations. The pool area is very relaxing. The breakfast was tasty. We also enjoyed the restaurant menu and ate there many times. The hotel located at the main parking lot (the end point for most group tours) and at the beginning of the Main Street at San Pedro which makes it really convenient.
Stayed in April 2024
Reviewed: April 18, 2024
Isla
United KingdomThere was nothing we didn't like - but a few very minor areas of improvement for the future: the bathroom window in our room was oddly exposed, so we are pretty sure people walking past could see in! A frosted window would solve this. Also, while we appreciated how clean the room was, we think cleaning two times a day was a bit excessive! Perhaps staff could ask guests if they would like this or if just once a day was enough.
Exceptional service from the staff - they couldn't do enough for us! The rooms are absolutely beautiful and clean, as is the pool and restaurant area. The hotel really gives off luxury vibes. The location was perfect.
Stayed in March 2024
Reviewed: April 13, 2024
Simon
United KingdomNothing
Centrally located but private. Comfortable bed, nice breakfasts and friendly staff.
Stayed in April 2024
Reviewed: April 11, 2024
Ursula
SwitzerlandHotel Desertica is a very relaxing and peaceful place. The individual round cottages are surrounded by a compact, well designed garden area. The pool in the centre is surrounded by deck chairs as well as tables of the adjacent bar/restaurant. All staff are friendly and very helpful. The location is well placed being at the edge of the very centre of San Pedro.
Stayed in April 2024
Reviewed: April 7, 2024
Miriam
United States of Americathe room did not have closet
The staff was friendly and always with a kind attitude
Stayed in March 2024
Reviewed: April 5, 2024
Westerwaelder
United KingdomGreat location at the entrance to the main street in San Pedro. The hotel has a stylish outdoor area around the pool to relax after a day trip into the desert. The staff are amazing and could not do more for you. It's also a great place to eat!
Stayed in March 2024
Reviewed: March 24, 2024
Julia
BrazilNot really downsides, but maybe a little more options for lunch and dinner would be nice. The closet in the room was too small to accomodate both mine and my husband's items.
The hotel was well located, very beautifully decorated, with the motives of the city. The staff was beyond friendly. Breakfast was delicious, and a la carte. You can order whatever you want, in the quatity you want. Since it is a small hotel, there is no point for a buffet. If you have to leave the hotel before breakfast, they make you a pack so lovely prepared! And tea whenever you want too. The service was the high point of the hotel for me. The room, bed and shower was comfortable.
Stayed in March 2024
Reviewed: March 24, 2024
Vincent
SwitzerlandBeautifully arranged with attention to detail. Very clean. Right at the center of San Pedro. Staff very helpful. Can only recommend it.
Stayed in March 2024
Reviewed: March 11, 2024
Sergio
SwitzerlandNothing,
The bungalows are set in a garden with different kind of trees and flowers and seating areas in the shadow. Excellent breakfast, good snacks and wine. Room very comfortable, well furnished and clean. Large bathroom witg good quality towels. Staff friendly and efficient.
Stayed in February 2024
Reviewed: March 7, 2024
Sarah
United States of Americanothing!
This is a beautiful property in a fantastic location right on the main stretch of town. It’s at the far end though and you feel quietly tucked away which allows for quiet rest and relaxation. The rooms are really nice, clean and spacious and the bed was big and comfortable. I was worried when I saw the property didn’t have AC but the rooms stay cool and there is a nice big fan to create a breeze (and doubles as a great white noise machine). The breakfast was great with lots of options and the other meal we ordered for dinner one night was also really good. Great drinks at the bar and the staff is really kind and helpful.
Stayed in March 2024
Reviewed: February 22, 2024
Victoria
United KingdomNothing at all
I chose this hotel because the reviews I read were outstanding. The reality is everything they say. The photographs looked incredible. Take a look through the gallery - here again the reality matches the publicity. This gem of a stylish boutique hotel in a small oasis town excels on all points. Firstly the rooms are beautiful. Large comfy bed, beautiful linens, towels and robes. (Hoorah! No TV. You are on an adventure in a remote part of the world.) The bathroom is very stylish and modern. Excellent toiletries. The pool and restaurant areas are wonderful. A mix of ethnic style and comfort. The staff are outstanding. From being welcomed by Gary and looked after by the wonderful restaurant team (special thanks to Freddy!) you really cannot ask for more. Breakfasts are fabulous. The all-day menu is very good too. Location is right at the quiet end of the main street which is teeming with bars, restaurants and travel agencies. And all this is in a small oasis town In the desert. Wow! Don't hesitate. We are avid travellers at the high end of the adventure/expedition segment. This hotel is ‘a find’.
Stayed in February 2024
Reviewed: February 18, 2024
Debra
United KingdomNothing
Everything!
Stayed in February 2024
Reviewed: February 17, 2024
Thomas
GermanyNothing
Outstanding hotel, a wonderful oasis in San Pedro de Atacama. Lovely rooms, very quiet despite its central location, outstanding staff. The bistro like restaurant serves excellent food and breakfast.
Stayed in February 2024
Reviewed: February 13, 2024
David
United States of AmericaNothing..it was an oasis in the desert.
Everything…from the staff, to the rooms, to the amenities…it was a beautifully thought out property meant to please their guests.
Stayed in February 2024
Reviewed: February 6, 2024
Lloyd
United States of AmericaFriendly, helpful Went the extra step to make certain everything went well. Staff is top notch
Stayed in February 2024
Reviewed: January 26, 2024
Blayne
United States of AmericaThe room got pretty hot at night without AC but not unbearable. I would imagine this is only an issue for a few months in summer. Some construction was going on so it was pretty loud while lounging at the pool.
Staff was so friendly and helpful and the location is perfect. Rooms were beautiful and the whole vibe was so special and so beautifully decorated. Every night we got a turn down service and little gift on our beds. Dinner was incredible and cocktails by the pool were convenient and delicious!
Stayed in January 2024
Reviewed: January 22, 2024
Astrid
United KingdomThe pods got a little hot at night, and the fan to cool the room was a little noisy. The rooms were stunning, comfortable and beautifully clean
Absolutely beautiful hotel, great, friendly service, delicious breakfast, comfortable hotel-room ‘pods’. Exquisite.
Stayed in January 2024
Reviewed: January 22, 2024
Jacqui
United KingdomNothing
Excellent lots of choice well presented and delicious
Stayed in January 2024
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