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  5. Reviews of Hotel Walther - Relais & Châteaux

Reviews of Hotel Walther - Relais & Châteaux This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Maistra, 7504 Pontresina, Switzerland

#3 of 49 hotels in Pontresina

Guests' Choice

Review Score

Based on 79 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.4

  • Facilities

    9.3

  • Staff

    9.7

  • Value for money

    8.7

  • Free WiFi

    9.1

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Showing 1 - 25

  • Reviewed: April 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double standard comfort
    • Stayed 4 nights
    • Submitted from a mobile device

    -

    Property is amazing. Friendly staff, gorgeous castle in which basically hotel is integrated. Restaurant was terrific. The whole journey was compared by feelings like coming to a very good and hospitable friend

    Stayed in February 2024

  • Reviewed: April 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double standard comfort
    • Stayed 1 night
    • Submitted from a mobile device

    Make sure in double beds to say you want one mattress, we had two which always led to us sliding apart

    Excellent hotel, great value for Engadin, superb staff incl. personal welcome by Ms. Walther

    Stayed in April 2024

  • Reviewed: March 19, 2024

    10
    Traditional Swiss Palace Hotel with a personal flair.
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The Hotel combines the architectural beauty of a 19th century palace hotel and the taste and carefulness of the family that runs it. It does make a difference when the owner personally welcomes you while you take an apero in the hall of the hotel. My tastefully designed room had a wooden floor (🙏🏻) and was obviously recently renovated. The Spa is nice and the dinner was delicious. I will come again.

    Stayed in March 2024

  • Reviewed: February 27, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double standard comfort
    • Stayed 1 night
    • Submitted from a mobile device

    Wonderful stay, great staff, beautifully designed spaces, clean and comfortable, good food, great breakfast, super dog friendly. Exceeded our expectations across the board.

    Stayed in February 2024

  • Reviewed: February 24, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Everything. Staff, rooms, facilities.. Can't tell how much we liked it.

    Stayed in February 2024

  • Reviewed: February 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double/Twin Room
    • Stayed 2 nights

    No available lockers for ski equipment. All were taken or broken. The suite was a bit crowded, so next time we might try out two rooms for us adults and our teenagers.

    Very friendly, welcoming host. Very helpful and flexibel also when it comes to special needs or requests. We explicitly loved the food - at breakfast and dinner. That was amazing!

    Stayed in February 2024

  • Reviewed: February 23, 2024

    10
    Oozes class opulence and sophistication
    • Leisure trip
    • Couple
    • Standard Double/Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Having to leave after 1 night as we were travelling onwards to another location.

    Exceptional property that oozes class opulence and sophistication. Cosy rooms fantastic food and staff where everything is accommodated with a smile. A nice touch also by both owners to introduce themselves and make sure everything is to your liking . A quality hotel in a quality location will definitely be back

    Stayed in February 2024

  • Reviewed: February 4, 2024

    10
    Wonderful
    • Leisure trip
    • Couple
    • Double Superior Parquet
    • Stayed 1 night
    • Submitted from a mobile device

    Very good hospitality. Very clean All hotel guests are also nice and good atmosphere.

    Stayed in February 2024

  • Reviewed: February 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Small gym 😩

    Great family owned hotel with incredible amenities and spa and really good personal taking care about their guests.

    Stayed in February 2024

  • Reviewed: January 13, 2024

    10
    Wow! What a place. Amazing in every way.
    • Leisure trip
    • Couple
    • Standard Double/Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything! It’s just exceptional. The service from the staff, the property itself, the rooms, the bar, the spa areas, the food. We were there for the Glacier Express from St Moritz to Zermatt so we only stayed one night, which we now regret. We were picked up from St Mortiz train station by the hotel, and when we got there, the receptionist showed us around the hotel explaining it all. We get there in time for afternoon tea and cake which was serviced by the waiters in the lobby bar while the pianist played. Later we went to the spa and pool which was a great facility to have, and great quality. Afterwards, we got ready for dinner, with tremendous amenities in the bathroom such as a foot mask and hand creams. We at at La Trattoria, which was a lovely meal (and actually reasonably priced for such a fine hotel), but before our reservation, had drinks in the bar (again with pianist). Even though the stay so far was amazing, best was yet to come in the form of breakfast the following morning. Such an amazing hotel stay, sad we only stayed one night, but we’ll be back!

    Stayed in January 2024

  • Reviewed: December 16, 2023

    10
    A magical weekend in the Swiss mountains
    • Leisure trip
    • Solo traveler
    • Superior Single Room
    • Stayed 1 night

    nothing

    The hospitality, the main hall, my room view and the SPA was exceptional.

    Stayed in December 2023

  • Reviewed: October 22, 2023

    10
    Classic luxury
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Felt like a luxury hotel from an Agatha Christie novel of the 1920s. Traditional, but not stuffy. Great decor, attentive staff, sunny balconies, nice spa and massage. You can the owners really care and the staff seem happy to be there, extremely well run, I looked forward to my return.

    Stayed in October 2023

  • Reviewed: September 22, 2023

    9.0
    A great place for vacation and a good base camp for hiking
    • Leisure trip
    • Solo traveler
    • Superior Single Room
    • Stayed 4 nights

    Very friendly and helpful staff, a quiet room with a great view, a delicious breakfast, and train and bus connections in any direction. A good place for vacation.

    Stayed in August 2023

  • Reviewed: August 26, 2023

    10
    One of the most charming hotels I’ve visited and a dreamlike experience
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    An absolute delight with the most friendly, charming and courteous of staff whom catered all our requests including last minute restaurant booking for 8 people! The hotel oozed warmth, character and class.

    Stayed in August 2023

  • Reviewed: August 17, 2023

    8.0
    Wonderful property and family run hotel with a nice spa and tennis courts
    • Leisure trip
    • Family with young children
    • Standard Double/Twin Room
    • Stayed 2 nights

    I will bring my own tennis balls next time ... and location is nice but not in St. Morritz

    Heritage property, family run, great staff and the owners are present and very personable

    Stayed in July 2023

  • Reviewed: August 13, 2023

    10
    A beautiful, old world charm, 5 star hotel with friendly staff and so much character.
    • Leisure trip
    • Couple
    • Double standard comfort
    • Stayed 2 nights

    Nothing, it was perfect the way it was!

    A fabulous hotel, full of old world charm and in a wonderful location. The staff were so friendly and accommodating, nothing was a problem and every request was greeted with a smile. A lovely mix of 5 star service with a friendly, family touch. One of the best hotels we've ever stayed in!

    Stayed in August 2023

  • Reviewed: July 26, 2023

    10
    Used as an overnight stop to break up ride, mega impressed
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Super friendly staff and very clean and luxurious.

    Stayed in July 2023

  • Reviewed: April 14, 2023

    10
    Amazing Hotel worth a Visit
    • Leisure trip
    • Family with young children
    • Double standard comfort
    • Stayed 4 nights
    • Submitted from a mobile device

    My family and I had a great time at the Walther. There was really not much to dislike. The room cleaning was very attentive altough we had twice to ask to come clean the room in order for us to let pur dog in the room. But nothing worth mentioning.

    The Hotel is amazing with beautiful ddcorations. The staff is always friendly and very caring. They get to know your likings and are so forthcoming. Every afternoon you can get cake and tea in the salon. The Spa facilities are very nice and clean. The food is amazing. I really liked how the owner Mr. And Mrs. Walther regularly came to ask if everything was in order. They are super friendly to dogs and even prepared a bed for our dog.

    Stayed in April 2023

  • Reviewed: April 3, 2023

    10
    Perfect escape in Pontresina
    • Leisure trip
    • Family with young children
    • Standard Double/Twin Room
    • Stayed 2 nights

    Flawless

    Beautiful hotel, clean, stylish, delicious food, professional/knowledgeable/welcoming/friendly staff, great facilities

    Stayed in April 2023

  • Reviewed: March 6, 2023

    10
    Luxus!
    • Leisure trip
    • Group
    • Superior Double/Twin Room
    • Stayed 2 nights

    Everything was exceptional.

    The Hotel is amazing. Beautiful in every way. The staff are very kind, aware and cater for every need. I brought my girlfriend from the US for her first time in Switzerland and she was blown away when we stayed at Hotel Walther.

    Stayed in March 2023

  • Reviewed: February 2, 2023

    10
    I loved the atmosphere of the hotel. Everything was perfect. The whole team was wonderful.
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Everything!!!!

    Stayed in January 2023

  • Reviewed: August 5, 2022

    8.0
    Fantastic
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Beautiful place

    Stayed in July 2022

  • Reviewed: August 5, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double/Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    top notch service, exceptional attention to details

    Stayed in August 2022

  • Reviewed: July 29, 2022

    10
    excellent stay
    • Leisure trip
    • Group
    • Standard Double/Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    location

    services, decoration

    Stayed in July 2022

Showing 1 - 25

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