Reichsgasse 11, 7000 Chur, Switzerland
#11 of 31 hotels in Chur
Guests' ChoiceBased on 295 hotel reviews
8.3Cleanliness
8.9
Comfort
8.7
Location
9.3
Facilities
8.0
Staff
9.3
Value for money
7.9
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 26, 2024
Bridget
United KingdomVery clean, great staff and lovely breakfast.
Stayed in May 2024
Reviewed: May 10, 2024
Sally
CanadaCeiling/rafter height.
Location was great. Room was good - Except that it was in what felt like for attic. At over 6 feet tall my partner was constantly ducking. Other than that it was Great!!!!
Stayed in May 2024
Reviewed: May 7, 2024
Jurij
SwitzerlandSince issue was corrected, there is nothing more I can complain about
Responding of the staff to the complaint was phenomenal and made my stay exceptional.
Stayed in May 2024
Reviewed: May 5, 2024
Claire
JapanIt was a last minute booking this time and I got an economy room. To reach to the room I got, there were too many stairs ups and downs and it was a bit difficult with a luggage. And the room was very small. To really enjoy this elegant hotel, I would recommend to reserve a better room, maybe the ones on the 3rd or 4th floor. However it was a nice stay overall.
Location, kind staff (with beautiful smile), + Excellent Restaurant!!
Stayed in March 2024
Reviewed: May 4, 2024
Lesley
IrelandAbsolutely charming hotel about 10 minutes walk from the train station. We had been travelling for a while and wanted a peaceful day, which we spent on the lovely sun terrace. There was a bit of confusion about our booking, but it was quickly sorted. All the staff we encountered were pleasant and helpful. We ate two most delicious meals in the restaurant - traditional Swiss choices with locally sourced ingredients - it was a great choice for us!
Stayed in April 2024
Reviewed: April 5, 2024
William
United KingdomVery small but comfortable room. Good breakfast included.
Stayed in April 2024
Reviewed: March 30, 2024
Louise
CanadaUncomfortable beds
Location
Stayed in March 2024
Reviewed: March 23, 2024
Mildred
GuatemalaMy room was in the newer part of the building. There is an elevator however there were many areas where you have to take 3 steps to go up within the corridor. Carrying a large suitcase made that challenging for me, if I was older it would have been quite difficult.
The building seems to be a historical building and the property is quite large, I am assuming it added rooms throughout the years. I got to be on the "newer" additions. The location of the hotel is great, within walking distance from the train station and great views to the mountains. The hotel provides toiletries and it was quite a nice touch to have complimentary water (still and with gas) along with the always famous Swiss chocolates. There was complimentary fruits on the hallways near the elevator. The breakfast was a really good breakfast with lots of healthy choices and I just wish I had more time to really enjoy it. The staff was nice and friendly. They also have a restaurant which again, if I had enough time, I would have enjoyed it, it seemed that it was popular among locals. Highly recommend this hotel if you ever find yourself in Chur.
Stayed in February 2024
Reviewed: March 10, 2024
Peta
South AfricaI felt the bed was very uncomfortable. The bed was made with the pillow away from the door. Lying like this, I felt like the bed was dipping so I turned around and moved the pillow closer to the door side which was more comfortable.
Location and breakfast
Stayed in February 2024
Reviewed: February 17, 2024
Michelle
United KingdomToo hot
Central
Stayed in February 2024
Reviewed: February 16, 2024
Antony
United KingdomRoom was small. Lack of suitable place to put clothes etc. Some breakfast items had to be ordered and when you are in.a hurry., it is time consuming.
Near to railway station. Early breakfast
Stayed in February 2024
Reviewed: February 1, 2024
Natalie
United KingdomTraditional hotel in great location and great restaurant
Stayed in January 2024
Reviewed: January 27, 2024
Diana
United KingdomI had a single room near the lift, could hear every noise in the hallway. Room a little old fashioned, but couldn’t fault cleanliness or facilities.
Location in the old town so close to everything. I had a single room, bed was really comfortable, bathroom spotless, shower great. It had a kettle with choice of tea or coffee, unusual in Europe. Staff were helpful. Breakfast had a good selection even if presentation was a little unusual, food was good.
Stayed in January 2024
Reviewed: January 17, 2024
Thomas
SwitzerlandLocation was great, just a short 7-8 minute walk from the main train station along a nice pedestrian corridor. Comfortable, well-appointed room, great breakfast, friendly staff.
Stayed in January 2024
Reviewed: December 20, 2023
Polly
United KingdomRooms are pretty small.
Super comfy rooms. Very warm. Quiet but central location. Very friendly. Good breakfast.
Stayed in December 2023
Reviewed: November 21, 2023
Po
ThailandNothing
The gentleman on check in counter was very nice. We felt very comfortable even we arrived a little earlier than expected time.He stored luggage’s for us and very kindly suggested us where we could walked around. We had a very wonderful Asia noodles soup in breakfast even it is a cup noodle.
Stayed in October 2023
Reviewed: November 4, 2023
Helen
AustraliaNothing
Friendly staff and very clean facilities
Stayed in November 2023
Reviewed: October 29, 2023
Hal
United States of AmericaI thought we had booked a king bed. What we had was 2 twins side by side🙃.
Great hotel, staff and facilities!
Stayed in October 2023
Reviewed: October 23, 2023
Les
IrelandRoom was very small. I don't mind compact single rooms but this was really small..you would have a problem storing away a large 25kg suitcase
Locality is perfect. 5 mins walk to bars and restaurants..
Stayed in October 2023
Reviewed: October 9, 2023
John
CanadaThe pillows. This seems to be a constant thing in Switzerland.
This hotel is an easy 10 minute walk from the main railway station. The breakfast is nice. Complimentary bottle of water and chocs.
Stayed in October 2023
Reviewed: September 28, 2023
Malcolm
SpainMuch better breakfast choice
Location good, in the town and near shops, restaurants etc. Breakfast was ok..ish if you enjoy having hard boiled eggs, cheese, meat, etc for breakfast. Not even toast!
Stayed in September 2023
Reviewed: September 27, 2023
Amanda
United KingdomChurch bells were quite loud but I liked them
Perfect location, not far from the station and in the town centre. Good breakfast, friendly staff. My single room was very small but actually had absolutely everything needed plus chocolate!
Stayed in September 2023
Reviewed: September 15, 2023
Tom
United States of AmericaHot room was hard to sleep. Need thinner blankets in summer
Everything went well. Great restaurant. Great breakfast. Great staff. Very charming and nice location.
Stayed in September 2023
Reviewed: August 29, 2023
Maree
AustraliaNothing
The location was perfect, walking distance to the old town and restaurants The room was comfortable and clean, staff were always helpful
Stayed in August 2023
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