Steinentorstrasse 25, Vorstädte, 4001 Basel, Switzerland
#48 of 66 hotels in Basel
Guests' ChoiceBased on 526 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
9.1
Facilities
8.3
Staff
8.9
Value for money
7.9
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 21, 2024
Imane
FranceThe curtains might be fixed as we couldn’t have a dark room.
Great hôtel with an amazing pool, sauna and hammam! Great location in the heart of the city!
Stayed in May 2024
Reviewed: May 17, 2024
Nathalie
OmanNothing
Cleaness
Stayed in May 2024
Reviewed: May 7, 2024
Katie
United KingdomOnly “complaint” is that we didn’t get a coffee machine in our room.
It’s a lovely hotel, really good quality, the staff are great and everything is super clean. Really close to the train station so location is ideal.
Stayed in May 2024
Reviewed: May 4, 2024
Michael
AustraliaNot sure on value/money!!
breakfast buffet - bread was outstanding - bar staff warm and friendly, as is reception
Stayed in April 2024
Reviewed: May 1, 2024
Rodrigo
SwitzerlandI booked a studio with kitchen but when I arrived I realised the kitchen didn’t have a stove or an oven. Only a microwave and a small fridge. I wish the kitchen was better equipped.
Well located, good facilities, friendly staff, good breakfast and convenient restaurant
Stayed in May 2024
Reviewed: April 30, 2024
Keith
United KingdomThis is a very good modern hotel with very good facilities (good lighting in the room and very quiet, for example) - as you would expect at a reasonably expensive Radission. Reception staff were friendly and helpful. The breakfast was excellent. The hotel is convenient for the rail station (eight minutes' walk) and also close to the town centre. Highly recommended.
Stayed in April 2024
Reviewed: April 28, 2024
Jan
FranceThe room was clean, but it was smelling like somebody had been smoking in the room
break was nice
Stayed in April 2024
Reviewed: April 28, 2024
Parisa
SwitzerlandThe majority of TV channels were only in Tedesco/German. Nothing in Italian. Just 3 channels in English ( CNN, BBC, France 24) One of the showers did not work properly The WiFi was poor. Nothing in Minibar. No slippers. No value for money as compared to the provided service .
We found the hotel very good. Room was very clean and the bathroom items you need, restocked each day . Equipped with coffee machine ( tea & coffee) , hairdryer, ironing facilities. The hotel breakfast was excellent with good choice. Lots of options for all. The waiters are helpful, friendly and quick. All the staff do their best to make your stay the best. The Spa services were good & well priced. The pool area big and well renovated. Free access to Basel tickets for public transportation. Great location right in the centre of the city and tram stop right outside.
Stayed in April 2024
Reviewed: April 28, 2024
Edward
IrelandA little Saturday night noise in the street facing apartment, but it didn’t bother me and they have a lot of rooms which don’t face the street.
Clean, comfortable, easy check in, easy check out. Great location close to everything. Nice coffee in the restaurant. Staff were lovely.
Stayed in April 2024
Reviewed: April 26, 2024
Katerina
United States of AmericaThe only thing I was disappointed is that the week of my stay the swimming pool was under renovations
Room was spacious , clean and very comfortable. Location is excellent , very close to the bus station, tram station is practically in front of the hotel for commuting if needed, very close to the various restaurants and shops Breakfast is good with various choices Stuff is great, very kind and helpful !
Stayed in April 2024
Reviewed: April 25, 2024
Paula
United KingdomOur room was a little noisy as we were at the front but it was Saturday night...
Very good room, fabulous bed and every member of staff we interacted with were extremely helpful. Great location for the train station, for local restaurants and the old town.
Stayed in April 2024
Reviewed: April 17, 2024
Vic
SpainAir conditioning didn’t seem to work in the room
Great staff, great hotel
Stayed in April 2024
Reviewed: April 16, 2024
Paul
LuxembourgI was in a lovely room however the bathroom was tiny and every time I entered the door would hit the toilet.
Location is good, staff always available and helpful. Good breakfast, fast lift.
Stayed in April 2024
Reviewed: April 8, 2024
Chris
United KingdomThe hotel advertised cable to, other hotels in Basel have English channels, this hotel doesn’t. Reception said many guests from UK question this. Big enough reason not to choose again.
Stayed in April 2024
Reviewed: April 8, 2024
Jessica
SwitzerlandFridge was broken in the room, and would be great if there was a real coffee maker instead of kettle/instant coffee.
Room was nice and clean. Staff was accommodating, we were able to check in 30 min early, and they provided complementary breakfast due to broken fridge. Convenient location!
Stayed in April 2024
Reviewed: April 7, 2024
Oluwafunso
Switzerlanda bit noisy at night The breakfast was in a hall
Staff were friendly The breakfask was awesome
Stayed in April 2024
Reviewed: March 31, 2024
Imane
FranceNothing
Confortable and cozy hotel rooms Perfect location Very welcoming staff Amazing breakfast
Stayed in March 2024
Reviewed: March 31, 2024
Camille
SwitzerlandSwimming pool temperature too cold
Clean and nice
Stayed in March 2024
Reviewed: March 31, 2024
Thomas
SwitzerlandParking. But location was excellent.
Staff excellent. Room good. Breakfast good.
Stayed in March 2024
Reviewed: March 30, 2024
Amalia
SwitzerlandAbsence of esspresso machines in the rooms (only a water boiler with one soluble esspresso dose with horrible taste was available, the other three sachets were decaf). No slippers or robes were available in the room. For a hotel offering a pool this is unexpected and a bit tacky. A bit more attention to the customer's needs would go a long way.
Great location close to the city center and the Rhein, nice pool, decent gym, comfy clean rooms, soundproof. The receptionists are proffessional, kind, and polite.
Stayed in March 2024
Reviewed: March 9, 2024
Patrick
United KingdomBathroom didn't offer enough privacy.
Pool was a good size.
Stayed in March 2024
Reviewed: February 25, 2024
Oliver
SwitzerlandThe property was great ! However, some things in the room are beginning to appear pretty worn/tired, e.g. shower curtain, some of the metal fixtures in the bathroom etc
Great location, great facilities (pool), friendly staff.
Stayed in February 2024
Reviewed: February 24, 2024
Ines
SwitzerlandThe staff and checkin
The room was very spacious
Stayed in February 2024
Reviewed: February 23, 2024
Ahmed
Moroccogood hotel to stay
Stayed in December 2023
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