Breakfast is magnificent! Live piano music, delicious variety of foods, choice of vast buffet or menu items.

Stayed in March 2024

A bit far from the center

Luxury

Stayed in August 2023

Unfortunately, the new/young employees in the breakfast are not at a level I would have expected. However, the management was very reactive and corrected the inconveniences immediately.

The SPA was the highlight for me and my teenagers. Especially the sauna and pool have been used daily. That's definitely a reason to come back again. Best Concierge service I ever experienced!

Stayed in August 2023

Excellent service, extremely helpful staff, great Italian restaurant

Stayed in August 2023

There was nothing that I didn't like.

I recently had the pleasure of staying at Grand Hotel des Bains Kempinski, and I cannot praise it enough! From the moment I walked through the doors, I knew I was in for something special. Every aspect of my stay was simply flawless, and I wholeheartedly rate this hotel a perfect 10 out of 10. It is definitely not the average price hotel and one would not expect so, staying in higher class hotels like Kempinksi. But in this particular hotel, every euro spent by the visitor is more than worth it The staff went above and beyond to make me feel welcomed and valued. Their warm smiles and attentive service made me feel like a VIP throughout my entire stay. They were quick to assist with any request, and their genuine care for guests was evident in every interaction. The room was immaculately clean, and the attention to detail was impeccable. The comfortable bed ensured a restful night's sleep, and the breathtaking views from the window added an extra touch of magic to my stay. The hotel's location couldn't have been better.Additionally, the peaceful atmosphere surrounding the hotel allowed me to unwind after a day of sightseeing. The entire ambiance of the hotel exuded luxury and sophistication. From the elegantly designed common areas to the carefully curated art and decor, every detail contributed to the hotel's overall splendor. The seamless check-in and check-out process was yet another testament to the hotel's efficiency and dedication to guest satisfaction. In conclusion, my stay was truly exceptional. I would highly recommend this hotel to anyone seeking a memorable and indulgent experience. I can confidently say that I will be returning to Kempinski on my future visits to St.Moritz. A perfect 10, without a doubt!

Stayed in July 2023

Nothing

We loved staying at the Kempinski. The spaciousness , welcoming staff, cleanliness , fantastic concierge , wonderful housekeeping, great breakfast and beautiful building made our stay there beautiful . Even the tiny details provided for our 15 month baby were adorable . Will definitely stay there again.

Stayed in July 2023

The spa is FANTASTIC.

Stayed in July 2023

Nothing

The atmosphere and staff was incredible. Very helpful and friendly.

Stayed in July 2023

nothing

the staff was so kind

Stayed in June 2023

no

Great service and cleanliness. The hotel grand

Stayed in June 2023

every day my credit card was charged to raise the limit during our 4 day stay. This is very poor practice Your guests are not running away !! Several mistakes in charging my credit card which put me into unnecessary stress having to call my bank etc. all this is for extra 2000 euro charges during the stay. I thought swiss new better about hotel management. will not stay any longer !

nice location. good staff

Stayed in March 2023

Breakfast was delicious with a huge range of food. Lots of fresh fruit and salads. Our room was large and had plenty of storage. Turn down service was excellent.

Stayed in February 2023

Breakfast was amazing, staff could not have been friendlier or more eager to serve, restaurants on site were wonderful

Stayed in February 2023

Our second time in this hotel and can't be more satisfied. Best breakfast ever, cleaning service fantastic, great location.

Stayed in February 2023

bedroom smelt

Stayed in January 2023

There was not enough shuttle bus to/from the city center in comparison to others. on the way back from skiing, we had to wait for over one hour while other hotels came every 10 min. Also, the latest one is at 17:00 o’clock.

The facilities are cozy and clean, the staff very friendly.

Stayed in January 2023

We upgraded our room to a Jr Suite but the view was awful. A terrible view of the roof with dirty rags outside.

The staff was incredibly accommodating. Breakfast in the AM was impeccable.

Stayed in September 2022

location

Stayed in July 2022

Everything is great, location, spa and food!

Stayed in September 2022

Overall

Stayed in August 2022

The price of the room

The breakfast was great

Stayed in July 2022

Service - from front desk, to concierge to bar to restaurant - all excellent

Stayed in August 2022

nothing

marvellous location, excellent facilities, winderful staff

Stayed in August 2022

Dress to impress to avoid occasional disapproving looks.

Very nice Grand Hotel. - Wonderful breakfast buffet and "à la carte"; - Classy gastro restaurant Da Adriano; - Great professional and patient staff.

Stayed in August 2022