Skip to main content
  1. Hotel reviews homepage
  2. Switzerland hotel reviews
  3. Canton of Basel-Stadt hotel reviews
  4. Basel hotel reviews
  5. Reviews of b-smart motel Basel

Reviews of b-smart motel Basel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Küchengasse 13, 4051 Basel, Switzerland

#59 of 66 hotels in Basel

Guests' Choice

Review Score

Based on 472 hotel reviews

7.3

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.9

  • Location

    9.1

  • Facilities

    7.5

  • Staff

    7.0

  • Value for money

    7.6

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: June 2, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Twin or Double Room Smart
    • Stayed 1 night
    • Submitted from a mobile device

    Shower was broken and very annoying spraying water everywhere. Not helpful. Also very little room to manoeuvre around the bed.

    Location was ideal for our purposes. Very near the station, clean and serviceable.

    Stayed in May 2024

  • Reviewed: May 31, 2024

    7.0
    Cheap and good location could do with more info for checkin.
    • Leisure trip
    • Solo traveler
    • Twin or Double Room Smart
    • Stayed 1 night

    There was no explanation on how to enter the motel.

    Location is perfect right next to the train station and 5-10mins walk from city center

    Stayed in May 2024

  • Reviewed: May 20, 2024

    6.0
    solid experience, great location, solid room. but heavily overpriced for this quality.
    • Business trip
    • Solo traveler
    • Superior Twin or Double Room
    • Stayed 1 night

    price - way too overpriced for what has been offered

    location

    Stayed in May 2024

  • Reviewed: May 17, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Twin or Double Room Smart
    • Stayed 3 nights

    explanation on how to get into the building better aircon unit

    location was great and it was clean and the beds were comfy

    Stayed in May 2024

  • Reviewed: May 7, 2024

    8.0
    Comfortable and practical hotel by train station
    • Leisure trip
    • Couple
    • Superior Twin or Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very practical hotel. We arrived late in Basel with the train because we had an early flight the next morning. The hotel is right in front of the train station on a quiet alley. Very practical to get there and to catch the bus to the airport the next morning. The room was functional, clean, quiet and comfortable and the bathroom was nice.

    Stayed in May 2024

  • Reviewed: May 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Twin or Double Room Smart
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Really convenient for station clean and comfortable

    Stayed in May 2024

  • Reviewed: April 16, 2024

    8.0
    As expected :)
    • Leisure trip
    • Solo traveler
    • Twin or Double Room Smart
    • Stayed 3 nights
    • Submitted from a mobile device

    Good location

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    Great for short visiting while traveling
    • Leisure trip
    • Solo traveler
    • Twin or Double Room Smart
    • Stayed 1 night
    • Submitted from a mobile device

    Cash payments not accepted, room smelt like cigarettes

    easy check in, modern installations, great location

    Stayed in April 2024

  • Reviewed: April 1, 2024

    7.0
    Clean, cheap, close to station, bit stuffy
    • Leisure trip
    • Family with young children
    • Superior Twin or Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not being offered the Basel Card for each person staying

    Clean, cheap and close to the station

    Stayed in April 2024

  • Reviewed: March 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Twin or Double Room Smart
    • Stayed 1 night

    A good place to stay for 1-2 nights. Pretty convenient and quiet.

    Stayed in March 2024

  • Reviewed: February 17, 2024

    8.0
    Fit for the purpose
    • Leisure trip
    • Family with young children
    • Twin or Double Room Smart
    • Stayed 1 night

    the elevator is a bit small if there is large luggage, effectively I was missing a luggage storage :-)

    the location & room

    Stayed in February 2024

  • Reviewed: December 31, 2023

    7.0
    All is good
    • Leisure trip
    • Couple
    • Twin or Double Room Smart
    • Stayed 1 night
    • Submitted from a mobile device

    Pillows are too thin. Facilities would like a renovation.

    Value is good. Both room and bathroom have a good size. They let us check out 1 hour late.

    Stayed in December 2023

  • Reviewed: December 29, 2023

    7.0
    Great location but a lonely place.
    • Business trip
    • Solo traveler
    • Twin or Double Room Smart
    • Stayed 1 night
    • Submitted from a mobile device

    There was nobody in the hotel, not a single staff member. Always so Ethical g can go wrong - losing the keys or anything else. There was nobody to cone onsite. Good for margins, not good for customers.

    Very convenient location right at the station.

    Stayed in December 2023

  • Reviewed: December 26, 2023

    8.0
    location amazing, clean and comfy room
    • Leisure trip
    • Couple
    • Twin or Double Room Smart
    • Stayed 1 night

    the way to do the check-in, was a little bit difficult, even though, the staff helped me a lot

    the location was the best, and free coffee. they helped us a lot with different doubts. i really recommended

    Stayed in December 2023

  • Reviewed: December 26, 2023

    6.0
    Practical hotel for a reasonable price
    • Business trip
    • Couple
    • Twin or Double Room Smart
    • Stayed 2 nights

    Impossible to stand up in the shower because the bathroom ceiling is very low.

    Good option for the location. It is a practical hotel, especially for being close to the train station and with the bus stop to the airport right next door.

    Stayed in December 2023

  • Reviewed: December 16, 2023

    6.0
    It’s ok if you need a stay close to station for one night.
    • Leisure trip
    • Couple
    • Twin or Double Room Smart
    • Stayed 1 night
    • Submitted from a mobile device

    It’s very small. Also no coffee in room. Had to carry burning hot paper cups upstairs and put them down on stairs to open fire door to the next niveau.

    Nice clean bathroom en close to station.

    Stayed in December 2023

  • Reviewed: December 11, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Twin or Double Room Smart
    • Stayed 1 night
    • Submitted from a mobile device

    Check-in and no refrigerator

    Easy to access and convenient location for all transports Availability of good coffee 24 hours

    Stayed in December 2023

  • Reviewed: December 8, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Twin or Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cold room, not possible to set the heater higher. I do not recommend to come here in the winter. They don't even provite a kettle, otherwise I could make a tea and sleep a bit better.

    Very close to the main station

    Stayed in December 2023

  • Reviewed: December 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin or Double Room Smart
    • Stayed 1 night
    • Submitted from a mobile device

    There is no stuff during check-in. Shelf check-in machine did not recognize my surname. There are someone who are challenging for check-in.

    Motel is so close to train station. Room was clean. There is a coffee machine at the ground floor of building. Room size is average.

    Stayed in December 2023

  • Reviewed: December 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Twin or Double Room Smart
    • Stayed 1 night
    • Submitted from a mobile device

    Very close to the train station. Basic, modern, clean and comfortable rooms. Check in was done through an automated machine with city cards awaiting us in the room. Free Coffee machine in the lobby.

    Stayed in November 2023

  • Reviewed: November 29, 2023

    8.0
    What I was expecting, clean, close to the train, and comfortable.
    • Leisure trip
    • Solo traveler
    • Twin or Double Room Smart
    • Stayed 1 night

    Hallway was so dark I couldn't read room numbers. Door number wasn't an exact match for the paperwork so it was confusing after a long trip.

    Check in was easy

    Stayed in November 2023

  • Reviewed: November 28, 2023

    7.0
    Budget Friendly!
    • Leisure trip
    • Solo traveler
    • Twin or Double Room Smart
    • Stayed 3 nights

    Well there is no reception and expect to check in by yourself, which is not very hard! I didn't like the pillows which were very uncomfortable and need change! There are no tea/coffee facilities. Soundproofing is also very bad and you can hear your neighbours.

    It is a budget friendly hotel near the central train station! It is very convenient if you plan to travel to Colmar or Strasbourg and catch the bus for the airport. Since travelling with local transport is free around Basel with your Basel card then everything is within access since all trams and buses start/finish at the central station. The Basel card was on my desk by entering the room, which was very convenient. Cleaning was ok.

    Stayed in November 2023

  • Reviewed: November 26, 2023

    8.0
    Very efficient and happy staying.
    • Leisure trip
    • Couple
    • Twin or Double Room Smart
    • Stayed 1 night
    • Submitted from a mobile device

    Pullows are small and collapsible. No extra pillow around.

    Location is perfect. Free coffea availability for 24 hours Pre-informed, very organized self check-in. Heating

    Stayed in November 2023

  • Reviewed: November 23, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Twin or Double Room Smart
    • Stayed 1 night
    • Submitted from a mobile device

    The room wasn't soundproofed. It was quite noisy all night.

    Good location, good value

    Stayed in November 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogless