Küchengasse 13, 4051 Basel, Switzerland
#59 of 66 hotels in Basel
Guests' ChoiceBased on 472 hotel reviews
7.3Cleanliness
8.0
Comfort
7.9
Location
9.1
Facilities
7.5
Staff
7.0
Value for money
7.6
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 2, 2024
John
United KingdomShower was broken and very annoying spraying water everywhere. Not helpful. Also very little room to manoeuvre around the bed.
Location was ideal for our purposes. Very near the station, clean and serviceable.
Stayed in May 2024
Reviewed: May 31, 2024
Damien
SwitzerlandThere was no explanation on how to enter the motel.
Location is perfect right next to the train station and 5-10mins walk from city center
Stayed in May 2024
Reviewed: May 20, 2024
Daniel
United States of Americaprice - way too overpriced for what has been offered
location
Stayed in May 2024
Reviewed: May 17, 2024
Sarah
United Kingdomexplanation on how to get into the building better aircon unit
location was great and it was clean and the beds were comfy
Stayed in May 2024
Reviewed: May 7, 2024
Christopher
SwitzerlandNothing
Very practical hotel. We arrived late in Basel with the train because we had an early flight the next morning. The hotel is right in front of the train station on a quiet alley. Very practical to get there and to catch the bus to the airport the next morning. The room was functional, clean, quiet and comfortable and the bathroom was nice.
Stayed in May 2024
Reviewed: May 4, 2024
Catherine
United KingdomNothing
Really convenient for station clean and comfortable
Stayed in May 2024
Reviewed: April 16, 2024
Prin
ThailandGood location
Stayed in April 2024
Reviewed: April 2, 2024
Bruna
HungaryCash payments not accepted, room smelt like cigarettes
easy check in, modern installations, great location
Stayed in April 2024
Reviewed: April 1, 2024
Paul
United KingdomNot being offered the Basel Card for each person staying
Clean, cheap and close to the station
Stayed in April 2024
Reviewed: March 10, 2024
Keren
IsraelA good place to stay for 1-2 nights. Pretty convenient and quiet.
Stayed in March 2024
Reviewed: February 17, 2024
Jurgen
Israelthe elevator is a bit small if there is large luggage, effectively I was missing a luggage storage :-)
the location & room
Stayed in February 2024
Reviewed: December 31, 2023
María
SpainPillows are too thin. Facilities would like a renovation.
Value is good. Both room and bathroom have a good size. They let us check out 1 hour late.
Stayed in December 2023
Reviewed: December 29, 2023
Julia
AndorraThere was nobody in the hotel, not a single staff member. Always so Ethical g can go wrong - losing the keys or anything else. There was nobody to cone onsite. Good for margins, not good for customers.
Very convenient location right at the station.
Stayed in December 2023
Reviewed: December 26, 2023
Felipe
Chilethe way to do the check-in, was a little bit difficult, even though, the staff helped me a lot
the location was the best, and free coffee. they helped us a lot with different doubts. i really recommended
Stayed in December 2023
Reviewed: December 26, 2023
Sénio
PortugalImpossible to stand up in the shower because the bathroom ceiling is very low.
Good option for the location. It is a practical hotel, especially for being close to the train station and with the bus stop to the airport right next door.
Stayed in December 2023
Reviewed: December 16, 2023
Mariaan
NetherlandsIt’s very small. Also no coffee in room. Had to carry burning hot paper cups upstairs and put them down on stairs to open fire door to the next niveau.
Nice clean bathroom en close to station.
Stayed in December 2023
Reviewed: December 11, 2023
Mete
TurkeyCheck-in and no refrigerator
Easy to access and convenient location for all transports Availability of good coffee 24 hours
Stayed in December 2023
Reviewed: December 8, 2023
Rafael
NetherlandsCold room, not possible to set the heater higher. I do not recommend to come here in the winter. They don't even provite a kettle, otherwise I could make a tea and sleep a bit better.
Very close to the main station
Stayed in December 2023
Reviewed: December 8, 2023
Alitemelhho
TurkeyThere is no stuff during check-in. Shelf check-in machine did not recognize my surname. There are someone who are challenging for check-in.
Motel is so close to train station. Room was clean. There is a coffee machine at the ground floor of building. Room size is average.
Stayed in December 2023
Reviewed: December 4, 2023
Philip
New ZealandVery close to the train station. Basic, modern, clean and comfortable rooms. Check in was done through an automated machine with city cards awaiting us in the room. Free Coffee machine in the lobby.
Stayed in November 2023
Reviewed: November 29, 2023
Todd
United States of AmericaHallway was so dark I couldn't read room numbers. Door number wasn't an exact match for the paperwork so it was confusing after a long trip.
Check in was easy
Stayed in November 2023
Reviewed: November 28, 2023
Chrysostomos
CyprusWell there is no reception and expect to check in by yourself, which is not very hard! I didn't like the pillows which were very uncomfortable and need change! There are no tea/coffee facilities. Soundproofing is also very bad and you can hear your neighbours.
It is a budget friendly hotel near the central train station! It is very convenient if you plan to travel to Colmar or Strasbourg and catch the bus for the airport. Since travelling with local transport is free around Basel with your Basel card then everything is within access since all trams and buses start/finish at the central station. The Basel card was on my desk by entering the room, which was very convenient. Cleaning was ok.
Stayed in November 2023
Reviewed: November 26, 2023
Ozer
TurkeyPullows are small and collapsible. No extra pillow around.
Location is perfect. Free coffea availability for 24 hours Pre-informed, very organized self check-in. Heating
Stayed in November 2023
Reviewed: November 23, 2023
Wilson&pj
AustraliaThe room wasn't soundproofed. It was quite noisy all night.
Good location, good value
Stayed in November 2023
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