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Quintessential Swiss hotel experience. Classic in all ways and a must on our next trip to the Swiss Alps. Service is beyond a 10.

Stayed in March 2024

If you don't like this hotel you don't like life.

Wonderful location and facilities complemented by impeccably professional and friendly staff. I left my backpack behind with medication by mistake. The staff were kind enough to catch me at the next town to bring me the medicines. Talk about going the extra mile ( or two).

Stayed in March 2024

Nothing at all

Everything ♥️♥️

Stayed in March 2024

It was a fair distance from St moritz. The hotel does not offer a shuttle service which I found odd. The taxi for a 7-8 km ride is €80!

Stayed in February 2024

Our recent stay at Kronenhof hotel was highlighted by the exceptional staff, building history and the amazing facilities. From the moment we arrived, their warmth and hospitality made us feel welcomed. Each member of the team and specifically the concierge team went above and beyond to ensure our comfort and satisfaction. We will definitely stay again at Kronenhof when we revisit St. Moritz.

Stayed in February 2024

The double bedroom had two single mattresses pulled together which is disappointing given that it is a five star hotel. Reducing the hotel’s environmental footprint could receive more attention from the management (e.g., still travel size toiletries in the bathroom, etc.). The tea was overpriced for the quality we received.

The location is wonderful as the hotel in the middle of Pontresina, yet peaceful, far from the main road and traffic noise and with a stunning view of the mountains. The building is a jewel box, inside out.

Stayed in January 2024

Nothing

Absolutely everything is faultless. The service, staff, food, room comfort, literally everything is exceptional

Stayed in November 2023

I would have liked to stay longer!!

An amazing experience of class, sophistication, top professional service with an old world charm. Staff was excellent, rooms immaculately. Location the best.

Stayed in October 2023

Nothing

Beautiful elegant hotel with an awesome view. Staff were attentive , helpful n friendly. Served with joy . The spa facilities were good . Rooms were clean and cosy

Stayed in October 2023

Nothing

Everything

Stayed in September 2023

Everything was amazing from chek-in to chek-out . One of the best hotels what I ever visit .

Stayed in August 2023

The staff was excelent!

Stayed in July 2023

Staff were so lovely!!! Service was amazing!!! Facilities were amazing!!!

Stayed in April 2023

Amazing hotel !

Stayed in March 2023

reservations for outside restaurants even in sister Kulm Hotel were not possible. and they could give more info about happening in St Moritz.

staff are SO friendly and smiling all the time. very helpful as well.

Stayed in February 2023

parking did cost 35$ a night and laundry prices are way to high

design, service, location, food and beverage

Stayed in February 2023

The only dinner restaurant is jacket and gown required with no other opportunity for more casual dining unless you left the hotel. This is a challenge for those traveling casually.

They were amazing with kids and met every need.

Stayed in December 2022

For this price, it’s really unacceptable that tea and coffee facilities aren’t available in the room. At least you could order a cup of coffee to the room. It’s also unacceptable that in the 21st century there is a dress code for a meal that is half board. We are on holiday and don’t need to get dressed up if we don’t feel like it. We just want to chill out. I found this so out of touch with reality and offensive.

The hotel is really beautiful and the room, wellness area were exceptional. Very friendly staff and lovely spot if you are looking for quiet or outdoor sports.

Stayed in November 2022

nothing

‏Everything in the hotel is wonderful, luxurious and elegant, the staff were very classy and they would do anything to serve us, it is one of the best hotels I have seen, especially the employee Angel was at the top of the splendor in dealing, and the restaurant is very beautiful and the restaurant staff were very classy, ​​especially Katrina and Michelle, And on our last night they decorated the room with flowers for our wedding, thank you very much to the hotel

Stayed in November 2022

not much - all good

fantastic location - better than being in at Moritz itself - and you can drive there in 5m anyway… service was exceptional

Stayed in September 2022

dress code for dinner was overly pretentious

stunning location, immaculately clean and tidy

Stayed in August 2022

no air condition house keeping not always good lots of insects get in from the window lobby area has no air ventilation at all, gets so hot.

interior is wonderful, historic building.

Stayed in July 2022

Great food

Stayed in July 2022