Small room IS very small

Iconic location

Stayed in September 2023

We ate dinner in the hotel’s restaurant, it was very expensive and not very good for how much we paid. The service was excellent, the setting was beautiful, the food fell very short. There isn’t much for choices for dinner in that area. Make your plans for dining elsewhere.

The location is great for a get away from everything. It is quite remote. So there is a calm feeling to this town. We stayed in the “romantica” part, which is essentially another house down the road with a few units in it. They had a self serve continental breakfast in a shared kitchen. You could cook your own eggs. There was a lot available for breakfast. The staff was pleasant.

Stayed in August 2023

beautiful location

Stayed in June 2023

Breakfast needed some own work, like cooking eggs.

Dinner was surprisingly a four course menu, so exceeded expectations by far.

Stayed in February 2023

I liked everything!

What a wonderful place to stay! Incredible location, friendly and professional staff, amazing food and access to a sauna as well. We loved it here.

Stayed in October 2022

everything

Stayed in June 2022

Sound proof system of the rooms in Romantica. We heard next room using toilet very clearly.

It’s a part of Swiss historical hotel with over 200 years of history. The small village Guarda has about 100 people population. And the hotel developed lodge, romantica and the fancy hotel suits spreading over the village. The village is very charming and well preserved with Swiss Romansh culture. There is a very professional and well developed hotel team. The restaurants are very tasteful, and you can also go to another one with ‘ a la carte’ choice. The terrace has a great view and is very inviting. We liked very much the self catering breakfast in the Romantica part. All is from local supply: yogurt, dairy, cheese, freshly baked bread, eggs… The staff dress in the old Swiss way which adds to the charm. A lot of details are thought. I am in Genius level 2 in Booking and I think this is one of the best hotel experiences I have had in Switzerland.

Stayed in May 2022

Parking, remote location.

Breakfast was adequate not great. Fairly good view from our room of the surrounding mountains.

Stayed in July 2021

The room we paid $269 for could be rented anywhere else for less than half the price. It was small, but totally adequate and typical of the region. But we reserved a room with a “ south view overlooking the garden terrace.” Instead, we got a room overlooking the street, with all the street noise, roof tops and a weed patch ( see pics). When I first complained to reception, I was told she didn’t have time to talk to me. But another lady did. When I voiced my complaint and showed her my reservation confirmation, she said they didn’t even have a garden terrace and asked “what is garden terrace?”. She offered me no satisfaction at all and seemed to be insulted that I raised the issue. I am a seasoned traveler in Europe and I know what to expect in terms of room size, appointments, food, breakfast etc. But in Switzerland, it is all about the view. We chose this place because of its high location. Instead we got the view in the pics. I am not suspicious, but at check in,she kept saying “ you are American ?” I think I got stuck with the worst room in the house. The pics show the view from the room, overlooking a weed patch, the street and a roof. Compare this to the pic on their website of this room…no comparison. I consider this fraudulent. I would not stay here again and I don’t recommend like-minded Americans to do the same. BTW, when I was checking out, the girl told me they changed the description on the website to reflect that it only faces south, but no view of the phantom garden terrace. I consider this a tourist rip off, just my opinion based on my experience.

The location was excellent, once we found it.

Stayed in October 2023

wellness area was mean joke - there are two cabins “as sauna” for 2 people but you feel there like in cleaning supply closet, the entire area is literally naked concrete walls with some white oil paint, feels freaky like some industrial area. whirlpool stinks so badly of chlorine that we didn’t try it.

great approach to breakfast (it’s a kitchen where you can make yourself what you want)

Stayed in January 2022

I find the room very expensive for its value. The room is very small and the only good thing was the comfortable bed. The bathroom smelled and it needs renovation. There is not sign or description outside the hotel and the reception is a couple of minutes away in another building, so it is confusing if it's your first time there.

The main floor was very nice to have a cup of tea. It seemed very cozy and well equipped. Also, the breakfast was good. However, there are no vegan options. There is also a self-service fridge with several drinks, which was good. The hotel is next to the bus station.

Stayed in February 2022

No flexibility at all regarding cancellation policies, very bad contact with the staff. We planned to spend 2 nights there but we’re forced to cancel it once we get there due to a severe illness. The hotel refused to make any sort of gesture to compensate the fact that we lost 2 nights for nothing.

Exclusive location

Stayed in August 2021

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Stayed in January 2024

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Stayed in August 2023

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Stayed in February 2023

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Stayed in January 2023

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Stayed in October 2022

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Stayed in August 2022

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Stayed in July 2022

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Stayed in June 2022

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Stayed in June 2022

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Stayed in February 2022

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Stayed in September 2021