Nothing

The staff were very friendly and the location was great.

Stayed in May 2024

Pricey for the size of the room and really bad parking area.

Location & the staff was nice

Stayed in May 2024

Rooms are tiny.

Location can’t be beat. Right across from the train station and bus stops. Gorgeous views from the breakfast area. Staff also support nice and helpful.

Stayed in May 2024

A little bit noisy sometimes due to the wooden floors, but not much that can be done about that given the type of building.

Location was fantastic. Very close to the station and easy to find. The view from the lounge and breakfast area was superb. Breakfast was always very good. Loved being able to sit and enjoy the view from the lounge area over a few drinks or coffees and snacks. Also loved the original artworks in the common areas and hallways.

Stayed in May 2024

Shower - hot water on n off. Experienced warm and cold water while showering. Water pump not strong too. Difficult if u need to wash your hair in small cramped space.

Near bahn. Convenient.

Stayed in May 2024

The location and staff could not be better. The breakfast was varied with fresh fruits and breads

Stayed in May 2024

Room was a little hot

Very close to train station 1 min walk

Stayed in May 2024

-

it's really 2mins walk from Grindelwald train station, very clean facilities & a great breakfast. bottom line - great value for the fare.

Stayed in April 2024

The room size

The view from the room is excellent, the location of the hotel is very convenient as it is so close the train station and the bus stops and the departmental store. The breakfast was good with wide variety of food. The egg dish could be better. Room is the negative point as it is very very small, the tiniest I had seen in my life. There was absolutely no space for opening a suitcase and I had two!!. The staff were very helpful and courteous. The coffee being available during the day was an additional -lus point. The breakfast room is very neat and tidy with great views of the mountains.

Stayed in April 2024

Small rooms and bathrooms. The blankets had lint

Amazing views, facing the Eiger mountain.

Stayed in March 2024

Pretty much all good for me

Location and staff. Breakfast was excellent

Stayed in March 2024

Room a bit small for 3 pax

Wonderful location. Easy access to almost everywhere in town.

Stayed in March 2024

Pillows could use a refresh and toilet room with shower was a bit tiny, but i was very happy to have a bathtub. Sink was in the main room. Breakfast room closes at 10am which is a shame as its a lovely place to sit wirh bigger windows and sunshine!

They upgraded us from a triple to a family room so we had more space. Staff was exceptional very friendly and helpful. Very nice breakfast room and nice selection. Location was perfect!!!! Rental place attached and buses or trains right across the street. Tea and coffee available no charge in the lounge.

Stayed in March 2024

The price has gone up significantly since my last visit 3 years ago.

The staff were especially friendly and helpful.

Stayed in March 2024

Nothing

I liked the location. It was very close to train station and right across the road from bus station. The view of the mountain was magnificent. Breakfast was also very good. The room and bathroom were very clean.

Stayed in February 2024

Room is a bit small

Location is good

Stayed in February 2024

The breakfast at the hotel was great, lots of choice

Stayed in February 2024

Bedroom could have slightly cleaner after finding a few stray body hairs in it (not mine) but certainly not enough of an issue to bother me

Breakfast was lovely. A very wide variety of options to choose from

Stayed in February 2024

Nothing.

The hotel is very centrally located and close to the train station, the buses and the shops. The room is comfortable and the ski room accessible.

Stayed in January 2024

Nothing

Location is perfect. So near to the station. Breakfast was good.

Stayed in January 2024

Best location ever for buses and train to summit. Room not huge but totally sufficient. Really comfortable bed. Really nice breakfast buffet

Stayed in January 2024

The one and only thing I didn't like about the hotel was the beds in the room. They were extremely comfortable but no double bed. And my wife and I had two single beds but they kept slipping apart. The staff did try their hardest to help but it didn't work. Just needs a double bed option or some way of putting them together better.

The hotel is immaculate. The location perfect for skiers and snowboarders. Most of all the staff! Wow. Ive stayed in amazing hotels throughout the world. But the staff here could not do enough and were sensational. Absolutely amazing I can't say enough positive things. Everyone who was with me keeps commenting about it and even some visitors we had who were staying elsewhere said how amazing they were. Thankyou so much!

Stayed in January 2024

the pillow is so uncomfortable

good breakfast

Stayed in January 2024

The pictures of the view on the room booking are a little misleading

Good location right near the train station, good breakfast and friendly staff.

Stayed in December 2023