My jacuzzi booking was cancelled. But they were very apologetic and tried to make it up to me.

Absolutely beautiful surroundings. I enjoyed the sunsets. I somehow didn’t know all my meals were included, so that was a pleasant surprise

Stayed in December 2023

Breakfast and dinner were delicious. I appreciated the flexibility of the staff with rebooking the jacuzzi for us late in the evening, given that we could not make it in time for our initial booking.

Stayed in February 2024

excellent breakfast -- good view from both the supper table and the breakfast table.

Stayed in August 2023

The location is beautiful. What an experience

Stayed in May 2023

nothing

location is just magnificant and everything else (rooms, food, shower,...) is up to that same standard. you easily forget that you are 3000m above sea leve

Stayed in April 2023

In the morning a guy with a leaf blower cleared the snow from the restaurant terras. the noise was horrible and did not match the scenary nor the absolute silence of the mountains waking up.

Having this kind of food, drinks, service, good showers and amazing beds is pure luxury at 3000 meters.

Stayed in April 2023

Cons: 1. If you do not know how to entertain yourself, you will get bored. You can't just pop to the shop round the corner because the only thing round the corner is more mountains. If you are looking for excitement or entertainment, do not come here. This is a place to chill, relax, unwind and rest. If you are looking for fun in the mountains, go to Davos lol 2. No television in the room. The plug sockets were deep and i could not fit my plug adaptors into any of them, so couldn't use my projector either. So after a delicious dinner, when there was nowhere to go and nothing to do, we had to watch a movie on my phone. Being unable to plug in my adaptors meant I was not able to use my hair straighteners, so bring your curl mousse just in case 3. I reserved a double bed but got two singles that were pushed together. This is a hilarious but frustrating disaster in a place where there's nothing to do but each other. He kept falling down the middle of the beds, which made us laugh and cry in equal measure. 4. Breathing. Normally something i don't even think about. Was a big big issue up here. Even bending over my suitcase for a few minutes was enough to make me light headed and dizzy. To be fair, i am from the flatlands so completely not used to altitude but it was enough to give me general anxiety the entire 20 hours we were up there lol and even my suisse paramour nearly had a panic attack after (trying) to have a romantic evening (and failing due to having separate mattresses lol) and his pulse was thru the roof. Full disclosure: we are middle aged and not in such good shape as we were in our twenties. But still... Be aware. Go easy, tiger. There's no hospitals up here. 5. The cheese board was very very meat heavy. As a vegetarian, this was a con for me, but was a pro for my man 6. The jacuzzi was fully booked. Next time we will be booking jacuzzi at same time we book hotel room.

Pros: 1. Location! Just gorgeous 😍 2. Hotel was nice and staff were smiling, happy and helpful 3. Dinner was delicious. I am vegetarian. There was a strudel starter/appetiser which was shredded carrot and other veg wrapped in the softest flakiest pastry I've had in years, with a side of lambs lettuce and a few other big lettuce leaves topped with balsamic vinegar. Then there was delicious warm carrot soup. The main was a veg lasagne and it was ok. But i would have traded it for more strudel and soup. 4. The hotel is quiet, no church bells in the morning unlike everywhere else I've stayed in Switzerland. 5. This is the ultimate if you are looking to get far far away from it all. If you want to get away from people, from noise, from television, from civilisation..... This hotel is for you. 6. The room was so warm and cosy we had the window open all night (on january 1st!) (with subzero temperatures outside!) 7. Cable car tickets both up the mountain and back down were included in price of hotel room 8. Breakfast was good but no hot food. Both breakfast and three-course dinner were included in price of hotel room. We had to pay for bottle of wine of course. We do not recommend getting a second bottle as the air pressure will make you regret it! 9. The shower was good. Nice pressure, nice soap (don't recommend opening your soap as the air pressure makes everything explode lol)

Stayed in January 2023

Panorama incredibile

Stayed in December 2022

Cable car stops running around 5:00PM

Amazing location, great views from the room, friendly helpful staff

Stayed in November 2022

Trouble finding outlet to charge phone, was beneath bedside nightstand.this

Great breakfast, attentive staff, amazing view on top of the world!

Stayed in October 2022

Nothing, absolutely loved it all.

Stayed in lovely comfortable double en-suite room, given water and apple p/p. 4 course meal delicious. Return cable car tickets included in price. Beautiful setting, perfect. Great VR experience. Lovely staff.

Stayed in August 2022

Amazing views, really comfortable beds, and a very good breakfast for a berghotel. Excellent location for various hiking plans. A nice souvenir / accessory shop. Cable car ticket (provided at least in 6/22) was a great additional value.

Stayed in June 2022

Staff were very friendly and welcoming, the location is amazing with spectacular views of the mountains. Dinners were excellent and breakfast had a wide variety of foods on offer on the buffet

Stayed in April 2022

n/a

double room with bathroom was pretty & comfortable. very nice to be up in the mountains at night when the cable car is closed staff was very welcoming

Stayed in March 2022

absolutely nothing we wouldnt like

absolutely amazing, beautiful, cozy and comfy stay in Berghouse Diavolezza. Stunning view over the mountains, beautiful scenery, warm athmosphere, very nice and friendly and helpful stuff we coulnt have been more happier that we choose this place.

Stayed in November 2021

Disappointing that the room didn’t have a view. Disappointing that the booking.com page doesn’t advertise some of the amenities - it would have been nice to be advised about additional services such as the hot tub before they were fully booked. I didn’t like having to choose my breakfast the previous day (breakfast was delivered on trays to our table, presumably for covid-related reasons, but everywhere else we stayed was able to offer a buffet breakfast safely). It would also have been nice to have some choice in the dinner menu.

Beautiful location. Staff very friendly and helpful, spoke multiple languages.

Stayed in September 2021

Nothing

The team of the hotel and the restaurant is fantastic in a fantastic place Always pleasant, precise amd smiling . I loved them

Stayed in August 2021

The mattress was very hard. We stayed only one night and couldn’t sleep because of the altitude.

Location and the staff

Stayed in July 2021

Staff very busy with day guests until 3pm

Excellent location, room and dinner, friendly staff, gondola included. Easy hike possible from hotel to 3200m peak.

Stayed in July 2021

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in August 2023

There are no comments available for this review

Stayed in August 2023