Wifi doesn’t work well.

The suite was new and spacious. It was also clean with parquet floor. The breakfast was also very good with different options.

Stayed in May 2024

The mattress was too soft, and tended to slide on the bedframe, poor location of plug locations

Very friendly hotel, closer to station and town

Stayed in May 2024

Mattress was to soft and low for me ,also pillows are to soft too. There should be one soft and one hard pillow.

Breakfast was good, nice big clean room #19 on the top floor with balcony,Mountain View ,amazing.

Stayed in May 2024

Toilet and bathroom is a bit tired and dated. Old style Austrian toilet with an inspection shelf.

Clean and comfortable. Good breakfast selection.

Stayed in April 2024

Maybe keep an eye on the bacon and eggs in the morning and replenish more quickly. Otherwise faultless.

The ski bus stop is right outside the hotel. The facilities are brilliant. The staff and owner are amazing. Short walk into the main area of bars and restaurants but there are also bars and restaurants on the way. Plenty of free parking.

Stayed in April 2024

Comfy beds, good facilities

Stayed in March 2024

it would of been nice to be able to sit at bar also no food at night

clean cosy and nice helpful staff

Stayed in March 2024

Nothing really

Clean, comfy, well located, nice and helpful staff. Rooms are big, saunas are great and well maintained,the pool si clean, good food swimming with water jet available, its and activity pool with water at 28 degrees, not a hot tub, ski buss right outside with good connection for the gondola and just one stop away to main station where you can take another free ski bus ( with you ski pass or 4€ without) to other ski resorts like Tux or Zillertal Arena. Breakfast is diverse, tasty and freshly made every morning. Skiing room well equipped with individual lockers and heated booths racks.Free onsite parking close to ski room.

Stayed in March 2024

Good location, 5 minutes walk to ski lifts and city center. Spacious and well equipped room for 3 pers. Nice breakfast. Enjoyed saunas and pool.

Stayed in February 2024

Internet could be improved.

Perfect location, very good breakfast , very good spa zone and swimming pool.

Stayed in February 2024

Room was a bit warm and it was a bit loud when we opened the windows to sleep at night.

Junior suite was spacious and comfortable. The included breakfast was very good and we enjoyed the pool and saunas. Right at the shuttle stop with great access to Mayrhofen or the train to other areas in the valley.

Stayed in December 2023

I think the reception staff need to up their customer service attitude. The welcome and farewell where both extremely very cold without any warmth. When my partner asked for assistance the receptionist did not have correct attitude. This obviously gives a bad impression. Otherwise everything else apart the wifi was excellent.

The room was very clean and very comfortable. The breakfast was excellent and also the parking facilities.

Stayed in October 2023

The apartment is a bit old, mountain view is blocked by trees

We stayed on the suite No 8 on 1/F, the bath room is particularly spacious with 2 washing basin and a separate toilet, good for our group. Breakfast was good with varieties of bread, meat, fish, ham, melons etc. Value for money.

Stayed in October 2023

They didnt keep waste basket in the room . Warm water in the bathroom was very slow and you need to wait long to get it warm.

The room was decent one. They had balcony viewing the mountains. Swimming pool is good. Breakfast was nice

Stayed in October 2023

No hot water to shower when we arrived in the evening after a long, active day. The owner's response was just weird and totally unacceptable (they suggested we first go to dinner and hopefully there'll be hot water when we come back).

Room was nice and rather big.

Stayed in September 2023

Everything was very good.

The room was a suite and was very spacious with great views to the mountains and cable cars. Great location, central yet quiet and short walk from station and to restaurants. Superb breakfast and the small swimming pool was a treat.

Stayed in August 2023

nothing

Very close to town center, free parking, big, clean room. It was all we needed, bathroom also big and clean. Great value for money. Breakfast was included and it was good, nothing fancy, but fresh, tasty with several options to choose from.

Stayed in July 2023

Great location, clean facilities, good breakfast.

Stayed in June 2023

Breakfast was very good, room was spacious and clean including nice balcony. Hotel was located walking distance from city center. Hotel contains very good relaxing area including saunas.

Stayed in May 2023

Breakfast was great. A selection of bread, fresh fruit, croissants and also some bacon and eggs. Drinks included freshly squeezed orange juice, coffee, water, everything you need.

Stayed in January 2023

Wifi is pretty slow.

The room was great, beautiful hotel and friendly staff.

Stayed in January 2023

It would be nice if the saunas could be kept on in the morning as well.

Good breakfast, nice swimming pool.

Stayed in February 2023

WC in our room did not have a sink for washing hands which was a bit of a shame especially since we got a stomach flu.

Breakfast was awesome, ski bus next to the hotel.

Stayed in January 2023

The accommodation is conveniently located, the ski bus stops right in front of the hotel. The room was spacious and clean. Breakfast was delicious with a great choice. The spa was well-equipped and very relaxing. Great value for money, I would choose this hotel for my next ski vacation.

Stayed in December 2022