The design is beautiful and big Next to alot of restaurants and cafes . Friendly staff Nice facilities

Stayed in February 2024

Breakfast was okay: however the facility was really good They gave us a free upgrade as well appreciate it

Stayed in January 2024

Cottages are great in size, full amenities

Stayed in January 2024

No help for luggage . Slippery roads because of snow

Location and villas

Stayed in December 2023

Breakfast to have some more international options for both veg and non veg eaters . Need some improvement .

Very well located in center ,adjourning restras and live life and best part is activities in front of hotel . Market is just 100 meters ,monestry is 200 meter . Staff very cooperative .Full value for money ,room big and views of mountain is amazing .

Stayed in January 2024

The staff was soo welcoming and friendly. The breakfast was good. The housekeeping ladies were so helpful

Stayed in December 2023

It would be nice to have more parking spaces in front of the hotel. The breakfast was not impressive, but above average in other armenian hotels.

We got free upgrade to a luxury room, which is very nice - large, with nice sofa and a tub. It was warm enough. You have a tavern in the basement of the hotel, so it is very convenient. All in all the hotel is good value for your money.

Stayed in November 2023

Self-service in carrying luggage

The wooden stile in furniture and everything was good expect what I mentioned in the don't like section

Stayed in October 2023

Comfortable big room, very nice view and the best location.

Stayed in October 2023

The room was big and there was a big balcony having a superb view to the mountains.

Stayed in September 2023

Staff was kind and hospitable. Service was good, nice breakfast. Near to cafes and restaurants. Very calm and beautiful.

Stayed in August 2023

Nothing

We stayed in one of the cottages and that was amazing . One night was not enough to enjoy the place.

Stayed in August 2023

nothing really

everything was excellent, as expected

Stayed in August 2023

Great facilities, location and the friendliest staff. Definitely will visit again

Stayed in July 2023

THE STAFF WAS VERY FRIENDLY, THE ROOM WAS CLEAN AND VERY COMFORTABLE. THE LOCATION WAS GREAT.

Stayed in June 2023

We stayed during the off season. So town was mostly deserted. It's not the fault of the property though.

Spacious room. Many facilities like bowling, games and billiards. Decent restaurants. The street is having many restaurants. Market is nearby. Kecharis monastery is very close.

Stayed in March 2023

Nothing

Excellent location and facilities. Professional staff.

Stayed in March 2023

Breakfast can be much better and not much service and cleanness in that Area.

Reception stuff Excellent ,Breakfast was poor and not very much options could be much better since I Travel to the same hotel since 2009 Breakfast quality and service Can be much better.

Stayed in February 2023

While our room was somewhat cleaned, the bed wasn’t remade, or used towels removed from the room. Breakfast was great but starts at 9am, which I think is a bit late if you want to catch the 9:30am shuttle for skiing.

Great, cozy, modern hotel in the ski town of Tshaghadzor. Ski rentals available on site, regular free shuttles to and fro ropeway, the ski lodge. central location with great restaurants within walking distance. beautiful panoramic views from the room and hotel. hotel staff very accommodating and helpful and went over and beyond, including helping us find a local taxi at 11pm to go to the airport.

Stayed in February 2023

Could be better variety on breakfast menu.

Exceptional. Free Transfer to the ski resort was unexpected and we were very happy!

Stayed in February 2023

Everything was perfect!

The room was very cosy and clean, the staff was very friendly and always willing to help. The atmosphere was calm and the breakfast was delicious.

Stayed in February 2023

No bidet! 😑

Felt the warm welcome from Arsen the general manager of the hotel and the receptionist on V Day - 14th of Feb. They upgraded my room and actually showed me 3 options which is awesome! Room I chose is massive for a solo traveller like me but took advantage of the upgrade 😄. The stay is sooo perfect as the location is just so near at the Tsaghkazdor Ropeway- like a 5-8min drive and worth usd1 thru yandex. Breakfast starts at 9 and with various food options… but they don’t serve hot chocolate 😭.

Stayed in February 2023

Nothing

The room was clean and warm, the staff were very helpful, food was really good

Stayed in February 2023

the sofa bed not comfortable

the location is in the middle of everything and the stuff very friendly especially Seran, we lost our son AirPods he brought it to us to the city, it was very kind of him

Stayed in February 2023

Very nice, professional personel, particulary manager, Mr Armen:-) Great restaurants, bowling plus snoocer in the same building! Great location in the main Centre!

Stayed in February 2023