The hotel is very beautiful from the outside, but inside it has a very old interior! The furniture and coverings are long overdue for replacement! The bathroom is a disaster: tinkered taps and the shower it crumbled with 5 types of the tiles! The glass wall of the shower is on the opposite side, so it doesn't catch any water, but at least the whole bathroom floats after it! You are forced to clean the floor after yourself with the towel! The lady at the reception was so sorrowful as if she should be there as a punishment! (I think it's a family business, so it probably was.)There is no elevator in the building and there are many tripping hazard areas in the corridors. It's a shame, because with a little development it could be a great hotel!

The hotel is not big and not modern, but it is ideal for a short stay of 1-2 days. You can partially see the sea from the room! There is a refrigerator in the room and a hairdryer in the bathroom. The bedding and towels were very clean. The breakfast is average and acceptable. The great advantage of the hotel is its location, everything is very close to it and it is very quiet.

Stayed in May 2024

Noisy room in the morning, but it was the rumour of the streets that bothered us. The room has not a good sea view, but there are some other rooms that have. But the better view room was not cleaned when we arrived. No private parking. Odd smell in the bathroom, didn’t find a cause.

Breakfast was decent. Not too many options, but tasty. Hotel next to the promenade and the sea consequently. Staff relatively friendly. Parking spots near the hotel. Very good WiFi coverage.

Stayed in May 2024

No parking

Stayed in April 2024

The carpets were not clean enough, I know that it wasn't season but breakfasts could be more diverse.

Good location, good sea view, good price

Stayed in February 2024

Excellent location. Shelves in the shower would be very helpful!

Stayed in September 2023

I thought staff could be friendlier. They are very quiet, polite but not chatty/welcoming. Breakfast is satisfactory but not amazing. Coffee machine is terrible.

You come here for the location. It's brilliant and everything is so close. Rooms are clean and good sized. Air con worked really well. Lovely big balconies.

Stayed in September 2023

In general, it needs to refurbishment.

Just in front of the beach. Buffet for breakfast. They gave us the possibility of leaving our bags there for several hours after check out.

Stayed in September 2023

boring breakfast (4 days in a row the same food), cleaning requested 2 days in a row, but staff came and cleaned yet second day, breakfast is inside (despite summer time), such a pitty for a beatiful terrace and location and the view. Air conditioning (AC) is leaking on the balcony or in some improvised bottle, when the bottle is full, AC leaks on your head while you are sleeping. Very hard to find a parking near the hotel in september time, searching in average 15-20 minutes for a public parking spot in heavy traffic in the evening.

location and restaurant terrace

Stayed in September 2023

Rude staff, there is no parking space in front of hotel, poor breakfast, there was no cleaning of the room during our stay.

Location

Stayed in September 2023

The staff wasn’t very helpful or friendly, they didn’t even hello to you. No cleaning for a week.

Close to the beaches and the city centre.

Stayed in August 2023

No problems

The terrace the breakfast the location

Stayed in August 2023

They did not make the room during our stay. They do not have a lift. This should be stated in t Booking. We were at the fourth floor!

Breakfat ok. Location very good in the centre of Durres and close to the sea.

Stayed in July 2023

There was no room cleaning, we had to keep the windows closed because there was all day a strong cooking smell.

The place is really on a good spot. Is on the beach. The beach is public beach and is perfect just to stay there, if you need something, you can easily go to your hotel room. Also is very close to many restaurants and is very close to the city center.

Stayed in July 2023

Breakfast could be better.

Great location on the main passage. Parking in front of the door. Nice view from balcony.

Stayed in July 2023

No parking

Good location

Stayed in June 2023

looking a bit tired, could do with the bedrooms being updated

right on the beach and close to bars and restaurants

Stayed in June 2023

too small parking

Stayed in June 2023

Lovely hotel right on sea front, staff were friendly and very helpful. Good breakfast.

Stayed in May 2023

Don't expect a wonderful breakfast.Also I expected to have my breakfast outside in that sunny day.Not inside of the hotel restaurant.

Perfect location.

Stayed in April 2023

Good airconditioning. Good bed. Good breakfast.

Stayed in August 2022

i had no issues apart from the first night whilst was easily sorted.

I arrived later than planned after a delayed flight, the guy in reception just wouldn’t help me didn’t know how to check bookings etc thankfully I was with someone who could speak Albanian and was able to atleast find alternative accommodation over at the arvi. As a single lone female traveling here this was quite stressful and did put a downer on my stay. I chose Kristal because I stayed here back in 2009, I came back to Albania for sentimental reasons and glad I visited. I sent over a message and explained what happened, they apologised and said I could come and check in whenever and only pay for 2 nights. Ok so the rooms are old, hotel is old style,staff nice enough the manager nice man, breakfast I don’t see a problem similar over at the arvi I liked it! Nice enough. I had a lovely room with balcony could hear the sea during the night, very calming I didn’t mind the noises from music people etc that’s apart of being so close to the sea actually had a better sleep here than over the arvi where I was kept awake by very thin walls and erm loud noise! But overall I have been happy with my stay, I have been albania 5 times now the last time 10 years ago and the people are lovely, restaurant’s great, I’ll be back one day for sure and if Kristal is still around I’ll be back here too. Helped with transport to airport too, perfect!

Stayed in August 2022

The reception lady had more interest in watching tv than in her customers.

The hotel is located 30 meters from the beach. Our room was spacious and the breakfast was very good.

Stayed in August 2022

The shower drain in our room was clogged and the toilet leaking. Breakfast is medicore at best and the coffee disgusting. The public beach by the hotel is quite dirty, polluted with plastic and other waste.

Location & view

Stayed in July 2022

rooms are old fashion, bed was not comfortable, no room service, no amenities.. no lifts .. no staff to take the luggage..

looks well from the outside and very good location ..

Stayed in July 2022