Carretera General, s/n, AD-100 Soldeu, Andorra
#15 of 49 hotels in Soldeu
Guests' ChoiceBased on 78 hotel reviews
8.5Cleanliness
9.0
Comfort
9.2
Location
9.6
Facilities
8.9
Staff
9.0
Value for money
7.6
Free Wifi
9.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 17, 2024
Elizaveta
SpainPlace
Stayed in January 2024
Reviewed: April 15, 2024
Amina
SpainGreat clean property and really caters to families. The view to the mountain is just incredible in the winter.
Stayed in February 2024
Reviewed: March 17, 2024
Julie
SpainEverything is great
Stayed in March 2024
Reviewed: February 25, 2024
Shai
PanamaCoffee in the room is missing
Spa, breakfast, location are great
Stayed in February 2024
Reviewed: February 8, 2024
Klaus
SpainBreakfast was perfect and SPA excellent. The rooms may need to be renovated shortly.
Stayed in February 2024
Reviewed: February 1, 2024
Fabio
PanamaNo parking, Pillows, not comfortable
Location, access to the sky facilities, free locker for equipment
Stayed in February 2024
Reviewed: April 10, 2023
Paul
United KingdomThe spa should have a children’s hour with reduce facilities The kids also want to have fun !!!!
This Hotel is a great choice for the area the hotel to ski lift experience is second to none. The east of parking and accessing your room is fantastic and takes all the hassle away from you end skiing
Stayed in February 2023
Reviewed: April 7, 2023
Max
United Kingdoma bit pricey
location, atmosphere, part of a larger group with spa restaurants child care
Stayed in February 2023
Reviewed: March 30, 2023
Baylis
United Kingdomcost of buffet and spa - very expensive and disappointed the swimming pool wasn’t included . bar staff were a little light on the ground in the evenings. but maybe that was because the season was coming to an end.
amazing location, pretty reception area , comfy rooms
Stayed in March 2023
Reviewed: March 26, 2023
James
United KingdomLoads to eat
Lovely
Stayed in March 2023
Reviewed: March 23, 2023
Amanda
Franceexcellant position. very nice room. very good breakfast
Stayed in March 2023
Reviewed: March 19, 2023
Idan
Israelperfect location for a ski vacation. very nice hotel right above the saldau lift
Stayed in March 2023
Reviewed: March 18, 2023
Juan
Spainbasic guest service, one restaurant onsite
Location, good family suit.
Stayed in January 2023
Reviewed: March 10, 2023
Michelle
United KingdomMountain View from room/balcony were without a doubt my favourite. Breakfast and views whilst dining were excellent
Stayed in February 2023
Reviewed: February 14, 2023
Ian
United KingdomThe evening buffet was expensive at €52/head. We decided to eat locally instead.
Breakfast. Didn't use the spa this year.
Stayed in February 2023
Reviewed: February 12, 2023
David
United KingdomThe only disappointment was that the lift in the Wellness Spa was out of order, which was also the case last year. My wife has had a knee replacement, so having to use the stairs over 3 floors is difficult. A staff/delivery lift was available but this needed to be accessed external to the Spa. It was a shame.
The hotel location is exceptional and the staff were so friendly and went out of their way to provide an excellent service at all times. This applied to the front of house staff and all the staff in the dining room.
Stayed in February 2023
Reviewed: February 12, 2023
Idan
IsraelHotel bar prices are high
Everything was perfect - comfortable and spacious room, very good breakfast with rich variety, excellent location for ski - right next to the gondola, ski-in at the end of the day, ski rental shops nearby. SPA IS AMAZING!!!
Stayed in February 2023
Reviewed: February 7, 2023
Jamila
SpainThe wifi is slow and disconnects at times. Not advisable if you’re working.
Love the location, near the cable car to go up the slopes. They have a nice terrace to view the slopes also. Great views from the room. Access to Mini Club for babies / toddlers. Friendly staff, lovely ambiance and clean facilities.
Stayed in February 2023
Reviewed: February 4, 2023
Tom
United Kingdomthe cost, linked to the standard of the room. not sure if this statement is true, but we have booked several times with booking.com and it would seem we always get the lowest standard / smallest of the rooms available in the hotel range - despite significant cost noise! on this occasion we travelled with a small baby (eight months) who has a relatively early (2000hrs) sleep time. yet the noise from older children 5-14 playing in the hall, on the stairs, shouting across landings and running around beyond 2230hrs we approached the hotel and the guests and neither took steps to calm the children down at an appropriate night time a formal complaint was submitted to the hotel / but they didn’t respond sadly
excellent location, stunning hotel. located on top of the gondola with excellent access to parking / ski equipment and the Soldeu village breakfast and bar services where at a high standard
Stayed in February 2023
Reviewed: January 10, 2023
Geraldine
SpainSent several mails prior to travel with some queries. Got no answers. Arrival greeting very abrupt. Not welcoming at all. Pointed out that there is a spa in Hotel. But told us twice not included! We were happy to pay. Felt it was a negative to repeat not Included. Like we were in the cheap rooms!! Reception staff were sometimes friendly. Sometimes barely acknowledged you. O leaving, said goodbye to 2 .en o reception, and they did not so much as acknowledge us. Bath robes!! One was tiny and so worn , it was actually funny! We were here 8 years Rooms have not been upgraded at all. They are very clean. Cleaning guy was excellent. But very dated. Not even a complimentary water in room. Asked about Restaurants in Hotel at reception. Was told to download app. Point is that they should try upsell! Talk to guests!
Location cant be beaten. Breakfast good.
Stayed in January 2023
Reviewed: April 14, 2022
Claire
United Kingdompaying for the spa should be inclusive.
location decor
Stayed in April 2022
Reviewed: April 10, 2022
Victor
Portugalnoise in the room from the cars passing.
location
Stayed in April 2022
Reviewed: April 8, 2022
Fieke
FranceYou will have to pay for a 2h access to the spa, which you also have to book in advance. Dinner was buffet style and over priced for what it was. No teenage ‘common room’ or other facilities.
the location was perfect. The breakfast lovely.
Stayed in March 2022
Reviewed: April 8, 2022
Judith
United KingdomThe rooms were a little cramped and should have had tea/coffee making facilities. The open plate of cakes in the foyer at a cost of 2 Euros each were unappetising. Similar ski resort hotels we have visited offer hot drinks and light snacks free of charge for guests in the afternoon.
The staff were lovely. The food was good - not exceptional but fine. Our room offered a beautiful view of the ski area. The bathroom was well appointed with plenty of towels.
Stayed in April 2022
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