Breakfast was great, dinner was ok, there are local restaurants, supermarket, pharmacy and swimming pool.

Facilitie and atmospher is nice, not luxury, just you can have anything what you need. Location is great, walking distance to bus stop and town centre, 15min by bus to Andora capital.

Stayed in April 2024

El ascensor !!

Muy limpio !

Stayed in January 2024

The car parking is a bit far but in the end it wasn’t a big issue.

It’s a good value of money. Everything clean and cosy room.

Stayed in February 2024

A little bit better English skills for the staff :) As not all guests can speak Spanish. Renovation for the rooms would be good too.

Nice place, amazing food: breakfast and dinner. Friendly staff, really friendly :) Good location with the view on the river and mountains.

Stayed in February 2024

In description of the hotel it says there is transfer from the airport while there is no transfer in the summer or autumn. Which is inconvenient because the nearest airport Seu de Urgell is on the other side of the border, with little to no public transport.

It is clean, there is an elevator, nice view from a balcony.

Stayed in October 2023

- Very old hotel - Very limited car parking space in hotel which I didn't get. - Public car parking is very expensive and on per hour basis. - Breakfast is very expensive.

Good Location

Stayed in September 2023

bed sheets dirty ⁹

staff.good

Stayed in August 2023

Breakfast could be better and problem by finding a parking place.

Clean hotel and friendly personale. Some of the personals fx Luca was much more than a friendly personale. We felt us secure and in good hands with our small problems there.

Stayed in August 2023

Very good personal! Thanks to them!

Stayed in August 2023

Wifi free did not work. Parking very restricted. There is a good but small public parking lot just beside the hotel. I could not get a good spot and got a fine for having parked my car in a wrong way. Check parking before the reservation.

Staff very careful and helpful. Price fair.

Stayed in August 2023

Doors are noisy and sleeping next to lift is bad choice

Location, Food

Stayed in June 2023

We booked a parking spot in advance but when we arrived the place was already taken and we had to park our car in a public parking which was quite expensive.

Very friendly staff Food was very good

Stayed in March 2023

The property itself needs renovations, soundproofing is terrible and there is no parking provided, however there is a public parking right around the corner, which is good.

the hotel is a good value for money

Stayed in February 2023

Everything was very old. The bed sheets were not soft at all. The breakfast food was bad.

The staff was very good. The location was very good.

Stayed in February 2023

a bit high the price in relation with the type of hotel.

very good location and the staff gave us an excellent service, they were all friendly and ready to help us. big room.

Stayed in January 2023

While the evening receptionist was pleasant when I checked in, the morning one was quite frosty when I checked out and made me feel unwelcome. Also in the night the guest next door was shouting into her phone and I could hear it through the wall.

I loved having a balcony and the sound of the river below. The price was excellent for a last-minute booking.

Stayed in July 2022

Could hear neighbours phone alarms in the morning. So the walls must be thin. Other than that we didn't hear much of the neighbours unless they were in the corridor. Heating comes on full power early at 4am-ish which woke me up a few times. We experienced a few power cuts one day although I'm sure this is not an ongoing issue.overall a good comfortable stay.

Lovely staff. Comfortable enough rooms. Nice proximity to gondola for top of ski slopes (just a short uphill walk but the rental places have locks you can rent) Overall a nice trouble free stay.

Stayed in February 2022

Parking

Very Friendly atmosphere Staff nice and helpful

Stayed in February 2022

Nothing around the hotel, no bars no restaurants, and if you only speak English, unlucky

Close to the bus stop for grandvalira

Stayed in January 2022

There are no parking in the hotel, the hotel staff offers to use cityparking in different place. Not a big problem, but it have to be noticed in the hotel description in advance.

Good location in the very center of Encamp, the funibus stop just across the street. Breakfast is on but not very varied.

Stayed in March 2024

Nearly nothing. The only minor issue was that sometimes there was nobody in the reception.

I cannot understand how this place has only a 7.2 of average grade in Booking. The price is fair, and the food is REALLY GOOD (both at breakfast and dinner). The quality of breakfast is what I would expect in a 4-star hotel, not a 3-star. Dinner costs only 12 euros and has good variety (and tasty desserts). Sometimes I think Spaniards are just quite mean when they make reviews because surely this place deserves at least an 8.5 of average grade.

Stayed in March 2024

N/A - I had a very good time on this trip :)

24 hour reception was an added bonus. The location was quite nice, it was only a 10 minute bus ride away from Andorra la Vella - which was the city center. The food there was excellent and had a very good value for money, and the shopping was lovely.

Stayed in February 2024

the room was a bit too hot we turned off all the heaters and still had to sleep with the door open other than than can’t fault it

staff were friendly very welcoming and location was great

Stayed in February 2024

Friendly staff , good food and comfortable room

Stayed in February 2024