The bed linen and towels could be upgraded to newer ones.

Really charming place in a quiet environment. Very well located.

Stayed in March 2024

After being told a 1:00 pm checkin the day before it was moved to a 3pm checkin. Once in room after 1pm I had several knocks on my door saying they didn't clean the room completely. Also since there was no attendant on duty having one on duty would make great sense.

I liked how the location is amongst the older part of Andorra central. With most of everything of historical Andorra within walking distance this place made the most of your experience. Although the stairs were tight it was a good place to stay.

Stayed in February 2024

no staff and didn’t receive check in info until very late and with poor reception was very confused how to get in.

very pretty hotel, quiet, comfortable room.

Stayed in January 2024

No AC and the fan was missing from the room. Small windows that didn't allow much air movement.

Nice ski style chalet that was clean and comfortable.

Stayed in August 2023

Nothing disliked, but very basic facilities

Design

Stayed in August 2023

Watch the stairs if you are tall!

Very clean and comfortable room, it was small but had everything we needed. Check in was very easy details sent by booking messenger ( Andorra might not be included in your mobile phones roaming plan as officially outside the eu). The hostel is within the old town which is lovely to walk around plus very quiet for sleeping. The fan worked well and was found in the cupboard We didn’t see any staff during our visit We ate at the Can Mantel restaurant and it was delicious If back in Andorra I’d happily stay here again

Stayed in September 2023

The room was very small, with low ceilings. The bathroom was also small, with a tiny bath and a cheap curtain. No elevator, narrow and low stair (hit my head with the threshold). No reception, no air conditioning. We were unlucky to have some loud neighbours and we could hear their discussion until 2 :30am, when someone from another room told them off menacing to call the police. There should have been somebody from the property sleeping at the hostal to fix this situation.

Excellent location. It's pintoresque. Exquisite decor.

Stayed in August 2023

Well, I guess the sizes of the rooms were a bit tight, but what could you do about that? That's all the space you have, right? Maybe a coffee machine in every room would be a good idea. In one of our rooms, the remote control for the TV did not work. The batteries were all jacked up.

The atmosphere, the location, the cleanliness - all were amazing. We absolutely loved it there. Our beds were all very comfortable, and the selection of pillows was very much appreciated.

Stayed in July 2023

nothing really, all good

Perfectly located

Stayed in July 2023

Old bathroom

Cosy

Stayed in June 2023

Perfectly situated in Barri Antic, just a few steps away from historic Casa de la Vall. Good location to see all the interesting spots of Andorra la Vella. Typically andorran style, building is cosy and looks ancient, I liked it a lot

Stayed in May 2023

It got really hot and I couldn't find a way to cool it down, even with the window open. The rooms at the top of the property probably need fans. I'm sure it's great in winter.

Loved the place it was very cute. I would definitely stay again.

Stayed in May 2023

Even though there were shampoo and shower gel provided, a (liquid) soap would have also been useful.

Amazing location, just behind Casa de la Vall, close to a lot of restaurants and bars. Super nice design of the hotel, both in the rooms and in the common space, with some traditional elements but also with some modern ones (the lamps on the corridor and in the room were the best 💎☠️😊). Very comfortable. Very easy self check-in and check-out.

Stayed in April 2023

the bathtub is a bit high. no street parking. parking is 24€ for 24 hours and a nearby ramp.

good sized room. good location. cozy.

Stayed in March 2023

The shower could us a bit of an update.

Loved the decor and location. Also the bed was so comfortable.

Stayed in March 2023

No waiting area for check in could have better if there's toilet

The cleanliness of the room, the location, the historic buildings around it

Stayed in February 2023

Hostal Cisco de Sans is a good place to stay in Andorra La Vella. It is located slightly away from the main touristic areas so it's relatively calm and quiet, with close access to nice places to walk and points of interest. There is a small grocery market very nearby, as well as a few restaurants and other shops. The space was small but comfortable enough for a short stay.

Stayed in February 2023

Bathroom a bit too small, but still great

loved it , nice little room

Stayed in December 2022

No on-site parking & no free parking nearby

Clean and cosy room

Stayed in December 2022

the fire place was not working, the TV in sitting area was not working, room was very small and roof was very low down from one side, as you got to climb few sets of stairs so its not suitable for kids, old people or with any difficulties. WIFI WAS VERY BAD especially when your European/UK sim packages dont work in Andorra. Parking is very expensive around the area.

the cleanliness and the location.

Stayed in December 2022

The walls are supper thin and when someone upstairs moves and nor puts something heavy on their floor the wall breaks up and creates crumbs in your bed. So, I often slept with sand grams in my bed from activities upstairs, the foundation/ roof is not properly made. The shower is also not ideal, it did not sit so I had to hold up the shower head and its positioning is terrible. This is an issue that can be easily fixed

The location and the responsiveness of the staff. Great value for money and a caretaker/ cleaning lady who tries in spite of language barriers. Would I do it again yeah, but now I know to use the top floor.

Stayed in October 2022

Having reception would have been nice, and the room was much smaller than expected. There was hardly any room around the bed and the ceiling was so low on one side I was hitting my head. It was hard to move around. The room was a bit pricy considering this, although I am not very aware of general lodging prices in the city.

Good location in the city and responsive staff. The hotel was cozy and was up on a hill so there was a good mountain view just outside. The hotel is close to the bus station and walking distance from many restaurants and such.

Stayed in July 2022

It wasn't possible to open the window in my room - this is a problem in summer.

The location is great. The room is not very suitable for taller people, but it was clean.

Stayed in June 2022

It was quite hot, there is a small window but there is no fan or A/R (and this was just in May! Climate change is bad :(). No toiletries a part of two small sachets of shower gel and shampoo (not enough). There is no reception, but I met only once the owner who came to check around and he seemed a nice person, so I think if you need something you can ask him or contact him (bear in mind that in Andorra your data won't probably work and WiFi in the hotel can go on/off, at least this was in my room). There is a cleaner, who doesn't speak English, but is a very nice lady. Overall I enjoyed my stay in here.

The style of the room, very unique, small but cozy, with its wooden wall and tiny toilet. Central position as well.

Stayed in May 2022