Estación de esquí Grandvalira, sector Grau Roig, AD 200 Grau Roig, Andorra
#1 of 1 hotels in Grau Roig
Guests' ChoiceBased on 85 hotel reviews
9.3Cleanliness
9.7
Comfort
9.7
Location
9.4
Facilities
9.4
Staff
9.5
Value for money
8.7
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: February 12, 2024
Berta
SpainService was excellent Food excellent aswell Spa fantastic everything is perfect Guardaesquis incredible
Stayed in February 2024
Reviewed: December 17, 2023
Jean-pierre
South AfricaNothing.
Everything! Still one of my favourite hotels. Great food and cocktails also. Location in the centre of all the ski lifts.
Stayed in December 2023
Reviewed: September 20, 2023
Gadi
IsraelThe SPA was closed.
Room, Staff, Resturant, Atmosphere
Stayed in September 2023
Reviewed: April 13, 2023
Malcolm
United KingdomNothing.
The room was comfortable and warm, the food and staff were very good, and enjoyed the spa area every day.
Stayed in April 2023
Reviewed: April 8, 2023
Petar
SpainGrau Roig Andorra Boutique Hotel & Spa is an exceptional mountain retreat that offers a peaceful and indulgent escape. The decor of the hotel is characterized by its modern and stylish design, which creates a warm and welcoming ambiance that harmonizes perfectly with the breathtaking mountain views seen from the room. The outstanding dining experience showcases fresh, seasonal ingredients and local specialties. With attentive staff and a focus on high-quality service, this hotel is a fantastic destination for those seeking a luxurious and relaxing stay in the heart of the Pyrenees.
Stayed in April 2023
Reviewed: February 19, 2023
Mitchell
Irelandthe staff at dinner was very poor. lost wine from previous day, made us wait another night for an hour and then said they couldn't take our order as they took order from people from Spain and Andorra around us.
really enjoyed the quality of the hotel and the location. Very kind at reception and both gentlemen at the door were really kind.
Stayed in January 2023
Reviewed: February 5, 2023
Aleksandr
United Arab Emiratesthere was some smell in the room, probably there is a problem with plumbing
beautiful location, spa and kitchen
Stayed in January 2023
Reviewed: January 24, 2023
Daniel
United Kingdomjust the short walk to the beginners area and that due to weather not all lifts were open but thats it
breakfast had a great choice and its open till 11 every day any thing you wanted no problem at all spa was very chilled a bit small but thats ok it was very comfortable and not many people used it when we did
Stayed in January 2023
Reviewed: September 19, 2022
Francis
United States of AmericaThis breakfast was exceptional. The buffet was ample & an ala carte menu was also available. The service at breakfast was very friendly & any request satisfied in a timely manner.
Stayed in September 2022
Reviewed: August 24, 2022
Elaina
United KingdomStunning place and very helpful staff I did not want to leave
Stayed in August 2022
Reviewed: August 22, 2022
Quentin
FranceBreakfast and food in general was exceptional. The location is great. We were there in summer and there's great trails at the foot of the hotel. Before going to the trails near the hotel we went further away to see the biggest lake in Andorra, but the lake next to the hotel, even if smaller, is actually a lot more beautiful.
Stayed in August 2022
Reviewed: August 6, 2022
Holly
United KingdomLuxurious, beautiful location, very friendly, welcoming staff
Stayed in July 2022
Reviewed: August 5, 2022
Megane
United KingdomGym was very small
Amazing, cosy rooms. Great restaurants and best location
Stayed in August 2022
Reviewed: August 3, 2022
Daniel
United Kingdomn/a
We loved the location and the restaurants on site were very good. The spa facilities were also very good. We would highly recommend in the summer months and would love to stay in the ski season.
Stayed in August 2022
Reviewed: April 26, 2022
Hassan
United Arab Emiratesperhaps need more light in the room
everything perfect.specially the Senegales head waiter !!
Stayed in March 2022
Reviewed: April 18, 2022
Malcolm
United KingdomMore GF choice.
Spa, dinner and bar service
Stayed in April 2022
Reviewed: April 18, 2022
Malcolm
United KingdomMaybe have a little more on the menu especially gluten free.
Enjoyed the spa and evening dinner, breakfast and the bar- very good.
Stayed in April 2022
Reviewed: March 22, 2022
Kingsley
FranceNothing
Staff, room, location, facilities
Stayed in March 2022
Reviewed: March 10, 2022
Luke
United Kingdomthe vegan food options
the fluffy cushions
Stayed in February 2022
Reviewed: February 6, 2022
Louise
United Kingdomnothing
everything, the staff, the location, the spa, the restaurant.
Stayed in February 2022
Reviewed: January 1, 2022
Sara
Kuwaitthe price was very high
the view of the room
Stayed in December 2021
Reviewed: December 8, 2021
Filipe
SpainThe noise overnight of cars doing doughnuts in the icy car park.
The hotel and the location are perfect.
Stayed in December 2021
Reviewed: November 12, 2021
Christopher
United Kingdombed was a bit soft for my liking
really nice hotel
Stayed in November 2021
Reviewed: September 14, 2021
Shruti
NetherlandsThere are faux fur cushions, rugs and door coverings in the rooms - they give off such an unhygenic look and feel, especially with COVID because you know they cannot be cleaned. For allergy sufferers like myself, it made my sneezy just to look at them. I think they really need to get rid of them. Serving raclette (or some other grilled cheese dish, not sure what it was) in the restaurant is not such a great idea - the whole place was overpowered by the smell of burned cheese and it was awful. Luckily we were at the end of our meal so we could leave. I saw another couple who asked for a change of table so they could be away from the smell, so it wasn't just us. After we left we had to go back into the bar (next to the restaurant) for something and that area too was smelling terrible.
What an amazing location - right in a valley, surrounded by high mountains. Very luxurious rooms and bathrooms, with Bulgari toiletries. Gorgeous bar with an excellent selection of drinks. Very nice restaurant and high quality breakfast.
Stayed in August 2021
Istanbul, Turkey
Cape Town, South Africa
Vagator, India
Hakuba, Japan
Takamatsu, Japan
Mittersill, Austria
Vijayawāda, India
Belgrade, Serbia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content