This hotel is located in central Ciudad del Carmen, just 3 minutes’ drive from the airport. It offers an outdoor pool, fitness center and air-conditioned rooms with free Wi-Fi and cable TV. The rooms at the Hotel Hacienda Real feature classic-style décor. Each one comes with a work desk, coffee maker and a private bathroom. The hotel’s Los Vitrales Restaurant serves regional and international food. There is also a stylish cocktail bar with a big screen. You can drive to the beach in 7 minutes from the Hacienda Real. The PEMEX central offices are a 3-minute drive away. We offer you Rooms with balcony and smoking area, Swimming pool, Free transportation to the airport, Free Internet.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.8)

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
Bedroom 1:
2 queen beds
Bedroom 2:
2 king beds
Living room:
3 sofa beds
2 queen beds
1 queen bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
7.8
Facilities
8.1
Cleanliness
8.4
Comfort
8.7
Value for money
7.8
Location
8.8
Free Wifi
6.3
Low score for Ciudad del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Elle
    Canada Canada
    This is a beautiful hotel and after a long, tiring day of driving, we were really looking forward to a good meal at the restaurant with a nice glass of wine. We did not feel like going out searching for a restaurant and were happy the hotel had...
  • Derek
    United Kingdom United Kingdom
    A comfortable stay just a short walk from the ADO bus station and easy to find. The pool was a nice place to cool off.
  • Carl
    Germany Germany
    Nice Hotel with an excellent pool with palm trees, quite central in CdC.

Hotel area info

Restaurants
1 Restaurant On Site

  • Los Vitrales
    • Cuisine
      American • Italian • Mexican • Seafood • Local • European
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Vegetarian

Amenities of Hotel Hacienda Real
Great facilities! Review score, 8.1

Most popular amenities
  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Restaurant
  • Airport shuttle (free)
  • Non-smoking rooms
  • Fitness center
  • Room service
  • Facilities for disabled guests
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Hairdryer
  • Bathtub
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor furniture
  • Garden
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may apply.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not possible).
  • Valet parking
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Pet basket
  • Grocery deliveries
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Packed lunches
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Suit press
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach umbrellas
Spa
  • Kids' pool
  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Fitness center
Languages Spoken
  • English
  • Spanish

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Hotel Hacienda Real takes special requests – add in the next step!

Check-in

From 3:00 PM to 11:30 PM

Check-out

From 12:00 AM to 1:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Mastercard Visa American Express Cash Hotel Hacienda Real accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Hotel Hacienda Real

  • Check-in at Hotel Hacienda Real is from 3:00 PM, and check-out is until 1:00 PM.

  • Hotel Hacienda Real is 1.6 miles from the center of Ciudad del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Hacienda Real offers the following activities/services (charges may apply):

    • Fitness center
    • Swimming pool
    • Public Bath
    • Fitness

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Hotel Hacienda Real may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Hotel Hacienda Real is popular with guests booking family stays.

  • Room options at Hotel Hacienda Real include:

    • Double
    • Suite

  • Hotel Hacienda Real has 1 restaurant:

    • Los Vitrales