Hotel Heaven enjoys a quiet location a 10-minute walk from the center of Velingrad and offers free access to its indoor and outdoor pools and the spa facilities. All rooms feature free Wi-Fi and the restaurant serves Bulgarian cuisine. A flat-screen TV with cable channels and a stylish bathroom equipped with bathrobes and slippers are further features of the elegant rooms. The restaurant serves characteristic Bulgarian cuisine and breakfast is offered every morning. Spa facilities include a sauna, a steam bath and a hot tub. Massages are available as well at an additional cost. Kleputza Lake is 2.5 mi and the Tsigov Chark Ski Area is 7.5 mi away from Hotel Heaven.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Velingrad, this hotel has an excellent location score of 8.4

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.8
Cleanliness
9.1
Comfort
9.0
Value for money
8.0
Location
8.4
Free Wifi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Moldovan
    Romania Romania
    The room was excellent. The coffe was excelent, Very good wet sauna. They must be much more attentive to the services and to the tourists.
  • Stanimira
    Bulgaria Bulgaria
    The hotel is located in a quiet part of Velingrad. The room was clean, warm and very comfortable. Check-in was quite easy and the food in the restaurant was very good. I really liked the spacious bathroom on our room. There is a a steam room, a...
  • D
    Bulgaria Bulgaria
    Very clean and very well maintained place. I think it is very quiet and good looking hotel. Profesional service and nice staff. The pool was very clean, also there no any chlorine they use only filters and flow of healthy natural mineral...

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1

    No additional info available

Amenities of Boutique & Spa Hotel Heaven
Great facilities! Review score, 8.8

Most popular amenities
  • Outdoor swimming pool
  • Spa
  • Free parking
  • Free Wifi
  • Restaurant
  • Family rooms
  • Non-smoking rooms
  • Bar
  • Breakfast
Bathroom
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Bathrobe
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
  • Terrace
  • Garden
Kitchen
  • Refrigerator
Room Amenities
  • Clothes rack
Activities
  • Themed dinners
  • Hiking
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Kids' meals
  • Special diet meals (on request)
  • Bar
  • Restaurant
Internet
Wifi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Street parking
Services
  • Daily housekeeping
  • Private check-in/out
  • Baggage storage
  • Express check-in/out
  • Ironing service
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
General
  • Mosquito net
  • Heating
  • Carpeted
  • Soundproof rooms
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by stairs only
Outdoor swimming pool
Free!
  • Seasonal
Spa
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Open-air bath
  • Hot spring bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Sauna
    Additional charge
Languages Spoken
  • Bulgarian
  • English
  • Russian

House rules

Boutique & Spa Hotel Heaven takes special requests – add in the next step!

Check-in

From 2:00 PM to 9:30 PM

Check-out

From 8:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

Check-in is only possible for guests between 18 and 90 years old

Pets

Pets are not allowed.

Payments by Booking.com

Booking.com takes your payment for this stay on behalf of the property, but make sure you have cash for any extras once you get there.

FAQs about Boutique & Spa Hotel Heaven

  • Boutique & Spa Hotel Heaven offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Hiking
    • Themed dinners
    • Spa/Wellness packages
    • Hot spring bath
    • Steam room
    • Swimming pool
    • Spa facilities
    • Open-air bath
    • Spa lounge/Relaxation area

  • Boutique & Spa Hotel Heaven is 0.7 miles from the center of Velingrad. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Boutique & Spa Hotel Heaven may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Boutique & Spa Hotel Heaven on this page.

  • Room options at Boutique & Spa Hotel Heaven include:

    • Double
    • Studio
    • Apartment

  • Check-in at Boutique & Spa Hotel Heaven is from 2:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Boutique & Spa Hotel Heaven has 1 restaurant:

    • Restaurant #1